Summary
Overview
Work History
Education
Skills
Timeline
Generic

ASAD KHAN

Service Advisor
Chhindwara, Parasia,MP

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities.

Committed to maintaining professional relationships to increase profitability and drive business results. Competent service Advisor driven to exceed sales goals and build long-term relationships with customers. Facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues.

Service Advisor with over 3 years of successful experience in Sales and Technical. Recognized consistently for performance excellence and contributions to success in Automobile industry. Personable and professional communicator with fluency in English and Hindi.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work History

Service Advisor

Satkar Toyota
Chhindwara, Parasia, M.P.
11.2019 - 10.2021
  • Greet customers and offer excellent customer service from intake to release of their vehicles
  • Determine and diagnose car issues based on customer description and vehicle condition
  • Translate customer-reported problems to actionable work orders for technicians to complete
  • Order necessary parts from suppliers and double-check that they are delivered to technicians
  • Ensure that automotive work provided to customers meets company quality standards
  • Invoice and collect payment from customers for services rendered
    Handle and resolve customer complaints regarding services
  • Maintain customer records and enter data into computer databases.
  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Handled customer issues with confidence, using skills to provide effective resolution.

Sales Executive

Panasonic
Chhindwara, M.P.
07.2018 - 10.2019
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • demonstrating and presenting products

Education

Bachelor of Arts - Business Economics

RDVV
Parasia
07.2018 - 09.2021

Skills

Complaint resolution

Client rapport

Report preparation

Order fulfillment

Receiving support

Strategic sales knowledge

Computer Skills

Leadership

Timeline

Service Advisor

Satkar Toyota
11.2019 - 10.2021

Sales Executive

Panasonic
07.2018 - 10.2019

Bachelor of Arts - Business Economics

RDVV
07.2018 - 09.2021
ASAD KHANService Advisor