Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Hi, I’m

Elias Muyambi

Butler
Kampala ,01

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

11
years of professional experience

Work History

Sandals Resorts International
Exuma The Bahamas

Butler
09.2022 - 04.2025

Job overview

  • Inspected arrival rooms for all cleaning tasks for alignment with quality standards.
  • Welcomed guests with first impression and escorted them to their suites.
  • Served food and beverage at the pool, beach and in room
  • Recommended resort excursions to generate revenue.
  • Reported major concerns or deterioration in guests's mental or physical condition to supervisor immediately.
  • Arranged for extra bedding, linens, towels, and furniture to satisfy guests.
  • Maintained professional yet personable relationship with employer by observing social boundaries and standards of privacy and confidentiality.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Entrusted to handle confidential and sensitive situations in professional matter.

Emirates Palace Hotel
Abudhabi

Butler
01.2018 - 02.2022

Job overview

  • Inspected all cleaning and suite tasks for alignment with quality standards.
  • Arranged for extra bedding, linens, towels, and furniture to satisfy guests.
  • Maintained professional yet personable relationship with employer by observing social boundaries and standards of privacy and confidentiality.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Emirates Palace Hotel
Abudhabi

Guest Service Agent
04.2014 - 01.2018

Job overview

  • Collected room deposits, fees, and payments.
  • Streamlined check-in process to decrease wait times and increase customer satisfaction.
  • Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
  • Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.

Education

Makerere University
Kampala -Uganda

Bachelor of Arts from Social Sciences
04-2014

Makobore High School
Rukungiri

Certificate of Higher Education from Arts Education
11-2009

Skills

  • Active listening
  • Communication skills
  • Computer literacy
  • Customer service
  • Teamwork
  • Leadership skills
  • Attention to details
  • A high level of organisational skills
  • Food service

Personal Information

Nationality: Ugandan

Notice period: Immediately

Gender: Male

Age: 37 years

Timeline

Butler

Sandals Resorts International
09.2022 - 04.2025

Butler

Emirates Palace Hotel
01.2018 - 02.2022

Guest Service Agent

Emirates Palace Hotel
04.2014 - 01.2018

Makerere University

Bachelor of Arts from Social Sciences

Makobore High School

Certificate of Higher Education from Arts Education
Elias MuyambiButler