Mwesigwa Samuel
Procurement Officer
Kampala,Kampala
Summary
Logistics Executive with strong history of coordinating and distributing materials and goods to meet consumer demand and minimize cost of storing and transporting goods. Excellent analytical, critical-thinking and problem-solving skills to evaluate organization logistical operations and execute methods to improve efficiency.
Overview
9
9
years of professional experience
10
10
years of post-secondary education
4
4
Languages
Work History
Logistics Officer
Watu Credit
Fort Portal, Kabarole
12.2020 - Current
- Managed functional areas of logistics.
- Collaborated with project managers to discuss procurement, logistics and service requirements for optimized purchasing power.
- Conducted qualitative and quantitative analysis of logistics operations to pinpoint and correct inefficiencies.
- Selected transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution.
- Delivered logistic support to leverage existing resources with cost-effective savings.
- Provided support to commander and executive staff members.
Travel Assistant
VFS Global
Kampala, Kampala
03.2019 - 07.2020
- Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service.
- Provided follow through on all calls with confirmations and dissemination of requested information.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.
- Monitored social media and online sources for industry trends.
Ground Courier
Aramex Uganda
Kampala, Kampala
09.2017 - 03.2019
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Transported parcels to customer locations in time.
- Maintained excellent attendance record, consistently arriving to work on time.
Operations Officer
S.M Cathan Logistics
Kampala, Kampala
07.2015 - 09.2017
- Maintained constructive client and vendor relationships.
- Coordinated and led meetings to inform management and stakeholders of operational challenges and suggested improvements.
- Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Monitored supply chain and managed all logistics functions for company.
Junior Service Technician
Express Automation
Kampala, Kampala
03.2010 - 03.2013
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Carried out day-to-day duties accurately and efficiently.
- Increased customer satisfaction by resolving issues.
- Worked with customers to understand needs and provide excellent service.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used coordination and planning skills to achieve results according to schedule.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Exceeded goals through effective task prioritization and great work ethic.
Education
U.C.E - All Subjects
NTARE SCHOOL
Mbarara 02.2004 - 11.2008
U.A.C.E - U.A.C.E
NTARE SCHOOL
Mbarara 03.2008 - 11.2010
Procurement And Supply Chain Management - Marketing
Makerere University Business School
Nakawa 08.2012 - 06.2015
Skills
Hotel accomodations
Travel bookings
Problem resolution
Supervision
Relationship development
Project organization
Operational improvement
Business operations
Friendly service mentality
Transportation information
Process improvement
Team management
Warehouse Logistics
Shipping and receiving
Distribution and warehousing
Timeline
Logistics Officer
Watu Credit
12.2020 - Current
Travel Assistant
VFS Global
03.2019 - 07.2020
Ground Courier
Aramex Uganda
09.2017 - 03.2019
Operations Officer
S.M Cathan Logistics
07.2015 - 09.2017
Procurement And Supply Chain Management - Marketing
Makerere University Business School
08.2012 - 06.2015
Junior Service Technician
Express Automation
03.2010 - 03.2013
U.A.C.E - U.A.C.E
NTARE SCHOOL
03.2008 - 11.2010
U.C.E - All Subjects
NTARE SCHOOL
02.2004 - 11.2008