Abubakar Yusuf
Telecommunication Professional
Kampala,203
Summary
Dynamic ICT Program Manager with a proven track record of 11 years at Ericsson, excelling in project management and strategic planning. Expert in risk analysis and team leadership, successfully optimizing resource allocation and enhancing customer satisfaction. Championed best practices, driving program efficiency and achieving high-quality project outcomes.
Experienced in Project Financial Management e.g. Budget estimation, change management as well as overall benefit tracking.
Experienced Integration Engineer and Architect in Telecommunication systems ranging from Field radio systems to core network systems and Business support Systems.
Overview
20
20
years of professional experience
4
4
Certifications
Work History
ICT Program Manager
Ericsson
Kampala, Uganda
06.2014 - Current
- Managed over 200 strategic projects with numerous sub-projects or workstreams as Customer Project Manager, as well as Program Manager/Director
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Implemented risk management strategies to mitigate potential barriers to project success.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Built teams to address project goals and objectives for multiple projects.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Increased customer satisfaction through effective communication of program goals and expectations.
- Identified program obstacles and communicated possible impacts to team.
- Optimized resource allocation, effectively balancing priorities and managing competing demands.
- Championed best practices in project management, fostering a culture of continuous improvement.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Interacted with customers and clients to identify business needs and requirements.
- Participated in vendor selection and management process for program initiatives.
Core Network Integration Engineer
Ericsson
11.2008 - 06.2014
- Delivered over 200 Telecom systems deployment and integration in several customer projects across several countries in Africa.
- Ensured seamless user experience by conducting thorough testing of integrated systems before deployment.
- Attended meetings and took on leadership role as point of contact or stakeholder for projects.
- Optimized system performance by troubleshooting and resolving complex technical issues related to integration, infrastructure, and software components.
- Collaborated with cross-functional teams to identify requirements, design solutions, and deliver integrated systems that met business needs.
- Established and implemented policies, procedures and technologies to support system integrity.
- Liaised with production support team to coordinate production issues and opportunities for improvement.
- Maintained up-to-date knowledge of industry trends in software integration, ensuring the incorporation of best practices into all projects undertaken.
- Achieved successful project completion by consistently meeting deadlines and adhering to budget constraints while maintaining high-quality work standards.
- Increased system reliability by proactively monitoring and maintaining integrations, performing routine updates as necessary.
- Managed and monitored installed systems for highest level of availability.
- Defined enterprise processes and best practices and tailored enterprise processes for applications.
- Proposed and created system design models, specifications, diagrams and charts to provide direction to peers.
Base Station Systems (BSS) Engineer
HITS Telcom (Uganda) and Later Orange Uganda
Kampala, 102
01.2008 - 11.2008
- Kept up-to-date with industry trends and advancements in wireless technologies to provide forward-thinking solutions for clients'' needs.
- Improved network performance by implementing BSS optimization techniques and monitoring KPIs.
- Streamlined processes for troubleshooting, identifying root causes of performance issues, and applying corrective actions.
- Developed custom reports for management that highlighted key performance indicators, aiding in informed decision-making processes.
Base Station System Engineer
Huawei Technologies
07.2006 - 12.2007
- Learnt and managed to launch over 20 BSS sites in greenfield network
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
- Provided expert support for end-users, ensuring optimal system performance and user satisfaction.
- Reduced downtime for critical systems through proactive monitoring and maintenance tasks.
- Completed software updates and assessed security patches for optimized computer use.
- Optimized networked software and operating systems by applying updates and patches.
- Conducted technical evaluations of engineering designs and test results.
- Trained and mentored junior engineers, providing guidance and direction.
Education
Higher Diploma - Telecommunications Engineering
Kyambogo University
Kampala, Uganda 04.2001 -
Skills
Project management
Accomplishments
Delivered several customer projects for operators across several countries in Middle East and Africa region. These are projects ranging from non-complex to high complex and with budgets ranging from USD 50,000 to above USD 5,000,000.
Certification
PMP certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ICT Program Manager
Ericsson
06.2014 - Current
Core Network Integration Engineer
Ericsson
11.2008 - 06.2014
Base Station Systems (BSS) Engineer
HITS Telcom (Uganda) and Later Orange Uganda
01.2008 - 11.2008
Base Station System Engineer
Huawei Technologies
07.2006 - 12.2007
Higher Diploma - Telecommunications Engineering
Kyambogo University
04.2001 -
Sports enthusiast
Soccer and Basket ball are my favorites
I also enjoy watching Motor Racing and Tennis