Abulo Hellen
Wakiso,Wakiso District
Summary
Trustworthy individual demonstrates knowledge of crisis management, reporting and formal legislation. Objective and methodical thinker helps to maintain regulatory compliance. Confident processing complex information to provide sound and reliable advice. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Clerkship student / researcher
Uganda law reform commision
Kampala, Kampala District
10.2022 - 02.2023
- Boosted team collaboration by assisting in the preparation of research materials.
- Developed effective research strategies for better understanding of subject matter.
- Achieved improved project efficiency with meticulous data organisation.
- Compiled comprehensive reports to communicate research findings clearly.
- Conducted extensive literature reviews, enhancing overall knowledge base.
- Collaborated closely with academic staff for successful completion of projects.
- Produced reliable data entry and processing results through detail-orientated work.
Administrator and court accredited mediator
Uganda mediation chambers
01.2014
- Provided comprehensive secretarial support to the managing director, ensuring smooth daily operations within the executive suite.
- Prepared detailed reports for streamlined decision-making processes using various software applications proficiently.
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
- Assumed responsibility of receptionist duties whilst necessary staff were on holiday.
- Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.
- Contributed towards positive work environment by maintaining cleanliness and orderliness in shared spaces.
- Compiled essential data into useful spreadsheets enhancing overall understanding of business performance.
Legal advisor/ assistant and volunteer
The rehabilitation centre for victims of domestic and sexual violence
01.2011 - 01.2013
Legal assistant and researcher
High court of Uganda
11.2008 - 05.2011
Volunteer staff member (land division) / research assistant/ clerk
High court of Uganda
09.2007 - 11.2008
Clerking student
High court of Uganda
- 09.2004
Mediator
industrial court of uganda
ntinda, kampala
03.2016 - Current
- Facilitated peaceful resolution between disputing parties by utilising effective negotiation strategies.
- Managed difficult conversations to promote open communication and mutual understanding.
- Fostered positive relationship with all involved parties for dispute resolution success.
- Conducted detailed research on each case, comprehensive knowledge achieved.
- Arranged meetings between conflicting parties to discuss issues and find common ground.
- Enhanced party satisfaction through the implementation of effective mediation techniques.
- Ensured complete confidentiality in all professional dealings, trust developed among clients.
- Maintained detailed records of all mediations to ensure transparency and accountability.
- Identified underlying issues within disputes, facilitated smoother negotiations process.
- Encouraged collaborative problem-solving approach for better outcomes in dispute resolutions.
- Assisted disputants in drafting agreements, facilitated closure on their cases.
- Promoted open dialogue amongst opposing parties, harmony restored in relationships.
- Adhered strictly to professional standards and ethics during mediations, upheld integrity of role.
- Educated clients about the mediation process to reduce anxiety and encourage participation.
- Handled complex multi-party mediations with expertise and professionalism.
- Advocated for non-adversarial methods of dispute resolution; shift towards more amicable solutions noticed.
- Conducted meaningful follow-ups after mediation sessions; ensured successful implementation of agreements.
- Resolved disputes as independent and objective party.
- Provided advice to gracefully handle and de-escalate conflict.
- Followed procedure to perform legal functions successfully.
- Acted as point of contact for uncertainties regarding handling of [Type] issues.
- Observed official policies and procedures to be fully compliant.
- Handled official documents to maintain privacy, authenticity and accuracy.
- Protected clients' interests when providing legal advice.
- Opened communication channels with other officials to encourage productive dialogue.
- Adhered to legal regulations when conducting investigations or giving advice.
- Offered knowledge of [Area of expertise] to guide decision-making.
- Maintained impartiality when serving as mediator.
Education
high court training
undefined
Uganda management institute
undefined
Makerere University
undefined
Ntinda view high school
undefined
Iganga secondary school
undefined
kigulu girls boarding pri. School
postgraduate diploma in law - law
law development centre
Skills
- Good research skills
- Good communication skills
- Computer literate
- Ability to work under minimum supervision
- Time conscious
- Conflict resolution
- Negotiation expertise
- Multi-Party mediation
- Dispute prevention strategies
- Legal knowledge
- Cultural sensitivity
- Relationship management
- Troubleshooting conflicts
- Crisis management
- Understanding legalese
- Communication proficiency
- Advanced listening
- Patience and tolerance
- Confidentiality maintenance
- Mediator ethics compliance
- Dispute analysis
- De-Escalation techniques
- Settlement agreement writing
- Dispute management
- Administration
- Mediation
- Legal research
- Drafting legal documents
- Negotiation tactics
- Advocacy skills
- Client interviewing
- Employment law expertise
- Mediation skills
Custom
- Debating
- Reading
- Cooking
Languages
English
Fluent
ateso, luganda
Beginner
Affiliations
- reading,
Certification
mediation training by the courts of judicature
Education
Current
Personal Information
- Place of birth: Kampala
- Date of birth: 08/18/82
- Gender: Female
- Nationality: Ugandan
- Marital status: Single
References
References available upon request.
Timeline
Clerkship student / researcher
Uganda law reform commision
10.2022 - 02.2023
Mediator
industrial court of uganda
03.2016 - Current
Administrator and court accredited mediator
Uganda mediation chambers
01.2014
Legal advisor/ assistant and volunteer
The rehabilitation centre for victims of domestic and sexual violence
01.2011 - 01.2013
Legal assistant and researcher
High court of Uganda
11.2008 - 05.2011
Volunteer staff member (land division) / research assistant/ clerk
High court of Uganda
09.2007 - 11.2008
Clerking student
High court of Uganda
- 09.2004
high court training
undefined
Uganda management institute
undefined
Makerere University
undefined
Ntinda view high school
undefined
Iganga secondary school
undefined
kigulu girls boarding pri. School
postgraduate diploma in law - law
law development centre
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