Aggrey Kato 0783751040
Digital Marketing and Sales, Customer Experience. katoaggrey@hotmail.com
Kampala,Nakawa, Kampala
Summary
Experience with Revenue Generation through Customer Experience service and Retention.
Enthusiastic and Passionate about changing society through digitalized set skills motivated by a background in Technology.
Overview
4
4
Languages
3
3
years of post-secondary education
3
3
years of professional experience
Work History
Client Relations Executive Volunteer
Cyber School Technology Solutions @www.cyberschooltech.co.ug
Kampala, Kampala
03.2020 - Current
- Resolved problems, improved operations and provided exceptional service.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Increased customer satisfaction by resolving issues.
- Solving Customer's queries remotely through digital systems.
- Understanding Challenges facing Innovation and Technology in Uganda's population moreso in E-Learning.
Digital Marketing Strategist
Hatwib Supplies and Logistics @www.hatwibsupplies.com
Kampala, Uganda
01.2020 - Current
- Led projects to redesign web pages, diversify strategies and revitalize social media presence.
- Monitored online trends, conversations and innovations to optimize strategies.
Part Time Sales and Marketing Executive
Chaguzi @chaguzi.net
Kampala, Kampala
03.2021 - 05.2021
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Increased brand awareness by developing technical and non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.
- Increased and accumulated knowledge regarding the Telehealthcare sector in Uganda.
Education
High School Diploma -
Management Training And Advisory Centre
Nakawa Kampala 03.2018 - 03.2020
CCNA- Certified Cisco Network Associate Training - 2019
Makerere University
Kampala 06.2019 - 02.2020
Skills
Building client relationships
IT support
Database Management
Call center operations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
Reference:
Raymond Byabazaire
0756685422
Client Relations Manager, Cyber School Technology Solutions.
Timeline
Part Time Sales and Marketing Executive
Chaguzi @chaguzi.net
03.2021 - 05.2021
Client Relations Executive Volunteer
Cyber School Technology Solutions @www.cyberschooltech.co.ug
03.2020 - Current
Digital Marketing Strategist
Hatwib Supplies and Logistics @www.hatwibsupplies.com
01.2020 - Current
CCNA- Certified Cisco Network Associate Training - 2019
Makerere University
06.2019 - 02.2020
High School Diploma -
Management Training And Advisory Centre
03.2018 - 03.2020