Communication
Alex Muganyizi
Data Analyst
Summary
Motivated and results-driven Analyst with proven track record in data analytics and process mapping. Proven ability to identify business needs and develop valuable solutions to drive accuracy and process efficiency. Drives business effectiveness through making recommendations based on data findings.
Overview
3
3
Languages
3
3
Certifications
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Data Analyst/Data Protection Officer
SafeBoda
kampala, Uganda
11.2018 - Current
- Analyzed User (Drivers' and Customers') transactions to build logical business intelligence model for real-time reporting needs.
- Documented business workflows for stakeholder review.
- Designed and developed schema data models.
- Developed database objects, including tables, views and materialized views using SQL.
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
- Built library of models and reusable knowledge-base assets to produce consistent and streamlined business intelligence results.
- Recommended data standardization and usage for protection of data integrity.
- Informed and advised SafeBoda, as well as the employees at SafeBoda, of their obligations under data protection law.
- Monitored compliance of Safeboda with all legislation in relation to data protection, including in audits, awareness-raising activities as well as training of staff involved in processing operations.
- Identified and documented detailed business rules and use cases based on requirements analysis.
IT Support Intern
SafeBoda
kampala, Uganda
07.2018 - 10.2018
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Ensured new app drivers are equipped with the necessary tech to use the SafeBoda driver application.
- Educated new drivers how to use smartphones and how to independently troubleshoot the phones.
- Troubleshot app and phone issues of existing app drivers.
- Identified process improvements and efficiencies to the driver tech readiness process.
- Supported ad-hoc related IT tasks during the driver onboarding process and across other activities in the Operations team.
- Data Entry, ensured the Driver details were recorded before they were sent for training to become SafeBoda drivers.
ICT Support Engineer
Royal Sites Limited
kampala, Uganda
01.2018 - 06.2018
- Worked closely with the CEO to maintain optimum levels of communication to effectively and efficiently complete projects.
- Meeting with clients to discuss website design and function.
- Designing and managing the website back-end including database and server integration.
- Conducting website performance tests.
- Provision of desktop support in terms of Hardware troubleshooting and repair to clients to help them solve technical hitches faced with their devices.
Education
Bachelor of Science - Computer Engineering
Busitema University
Tororo, Uganda 08.2013 - 10.2017
Skills
Information Protection / Data Classification
undefinedAccomplishments
- Modified and improved existing databases to reduce processing time by 30 seconds and improve accuracy by over 90%.
- Improved relationship with Head of Operations at SafeBoda by developing a unique business intelligence solution to meet complex requirements.
- Used Microsoft Excel and Google Sheets to develop inventory tracking spreadsheets.
- Documented, carried out analyses on the performance Safeboda driver loan repayment and basing on my findings from the data where I recommended that the scheme was not yielding and growth which lead to the immediate dissolution of the scheme hence saved the company from running into losses.
- Supervised team of 30 staff members.
Software
Problem solving
Research
Attention to detail
Team Work
Presentation
Interests
Data Analytics
Data Science
Project Management
Product management
Certification
Business Intelligence Specialist - https://www.linkedin.com/learning/business-analytics-foundations-descriptive-exploratory-and-explanatory-analytics?trk=lil_details_certification
Timeline
Business Intelligence Specialist - https://www.linkedin.com/learning/business-analytics-foundations-descriptive-exploratory-and-explanatory-analytics?trk=lil_details_certification
06-2020
Business Analytics Foundations-Descriptive, Exploratory and Explanatory analytics - https://www.linkedin.com/learning/business-analytics-foundations-descriptive-exploratory-and-explanatory-analytics?trk=lil_details_certification
06-2020
Data Visualization- Storytelling- https://www.linkedin.com/learning/data-visualization-storytelling
06-2020
Data Analyst/Data Protection Officer
SafeBoda
11.2018 - Current
IT Support Intern
SafeBoda
07.2018 - 10.2018
ICT Support Engineer
Royal Sites Limited
01.2018 - 06.2018
Bachelor of Science - Computer Engineering
Busitema University
08.2013 - 10.2017
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