Summary
Overview
Work History
Education
Skills
Key Achievements
References
Timeline
Generic

Alex Muhereza

Digital Transformation Specialist
Wakiso

Summary

Results driven professional with over 14 years of expertise in digital transformation and innovation, specializing in portfolio management and facilitating ICT functions to drive technological reforms that enhance digital development investments across diverse sectors, including public health, social policy, and food security. Proven business relationship manager skilled in collaborating with nations to develop strategies, policies, and costed investment cases for digital interventions that effectively balance risk while maximizing return on investment (RoI). Extensive experience in cultivating strategic partnerships that foster co-creation and shared value, ensuring successful implementation of digitally enabled country programs. Committed to empowering stakeholders through capacity development and technical guidance, promoting ownership of digital solutions while enhancing public-private sector engagement for coordinated responses to national needs.

Overview

13
13
years of professional experience
2
2
Languages

Work History

Digital Health Specialist

UNICEF
08.2019 - Current
  • Coordinate technical assistance for global digital transformation initiatives across UNICEF’s seven regional and 192 country offices, driving whole-of-government approaches, strategic alignment, ICT functions, including user-centric design, and successful project delivery.
  • Maintain current expertise in industry trends, emerging technologies, and evidence-based practices through ongoing professional development and engagement in global forums with partners such as Gavi, WHO, USAID, and Africa CDC, advancing UNICEF’s contribution to shaping international digital health standards, influencing investment priorities, and strengthening interoperability frameworks.
  • Provide technical leadership in the design, prototyping, and deployment of scalable digital health solutions, including country digital preparedness, investment plan development, and national data warehousing interventions, to strengthen data-driven decision-making and improve health outcomes globally.
  • Guided the interpretation, development, and application of digital health strategies and implementation policies to ensure standardized, streamlined, and accessible health data, and program decision-making across 72 countries.
  • Reviewed and enhanced UNICEF’s contributions to digital health platforms relevant to health, providing technical assistance to country offices and partners to strengthen digital health data use for improved MNCAH outcomes.
  • Delivered cross-sectoral technical assistance to UNICEF HQ Health Section units, including Nutrition, Child Health, Polio, HIV/AIDS, and Immunization—integrating digital health solutions into program delivery.
  • Advised global partners collaborating with UNICEF to advance the Digital Health Approach, ensuring alignment with the UNICEF Health System Strengthening Strategy, and achievement of global health commitments.
  • Managed over $7 million in UNICEF digital health partnerships, including Facebook, WhatsApp, Twilio, Johnson & Johnson, GIZ, and BMZ, to design, implement, and scale digital health interventions across 15 countries.
  • Built and sustained UNICEF’s Digital Health Community resource, enhancing digital health knowledge access for staff across 192 countries, fostering program ownership, and expertise in digital health implementations.

Health Specialist Health Information Systems

UNICEF
05.2017 - 05.2019
  • Coordinated multidisciplinary stakeholder engagements to facilitate the national scale-up of UNICEF-supported health information systems within the Ministry of Health and ICT through its technical programs to deploy digital, data-driven initiatives, including mTrac, DHIS2, J-U-Report, the Community Health Management System, and Family Connect.
  • Contributed to developing Uganda’s Health Sector Planning Guidelines, introducing a One District Health Comprehensive Workplan that integrated budget concepts and interventions supported by Health Development Partners, and Civil Society Organizations.
  • Scaled the Health System Strengthening approach by aligning and integrating digital decision support tools, including RMNCAH scorecards, BNA, and the action tracker within DHIS2.
  • Enhanced data use for program-specific health managers by coordinating data quality reviews across multiple partners and developing DHIS2 dashboards, ensuring seamless integration and data exchange with existing Ministry digital platforms, including the Health Workforce Registry, eHRIS, and eLMIS. This improved data access from 22% in 2012 to 94% in 2015.
  • Institutionalized government health information systems and professionalized health workforce management by developing and advocating for evidence-based investment cases, costing models, and financing strategies. These efforts informed Uganda’s digitally enabled COVID-19 response, securing resources from Gavi and the Global Fund for vaccine procurement, national disease surveillance, and data-driven planning of routine health service delivery.
  • Continuously engaged existing and potential partners to support the technical alignment of government and partner initiatives using internationally recognized standards (such as OpenHIE) to integrate and accelerate the national scale-up of UNICEF-supported health information systems.
  • Contributed to the donor mid-year annual reports, including periodic documentation, managing, and reporting an average annual fund of 2 million USD for digital health-related interventions at scale.
  • Championed and contributed to the UNICEF Uganda Innovation Portfolio, leading initiatives such as the eTools pilot and client feedback innovations to strengthen partnership management and operational efficiency, while developing the Principles of Innovation and the national Innovation Strategy to drive digital transformation and enhance service delivery.

HIS Database Development Consultant

USAID-URC, RHITES-E Program
09.2017 - 05.2018
  • Facilitated the systems design and development of the scorecard application that enforces the project’s data validation checks against data exported/downloaded from DHIS2 and other reporting Health Information Systems, e.g., HYBRID. A key output of the data was to inform data managers across the project about poor quality data that may be processed, corrected, and validated.
  • Documented an inception report detailing the web-based scorecard application requirements and design, including a desk review undertaken with the RHITES-EC project, specifying the methodology and mode of delivery for the application.
  • Define the scope of the project activities, milestones, and deliverables, including standardizing the generic Excel datasets/databases and data maps to align with the RHITES EC Indicator matrix for reporting within the project and Ministry Health Information Systems.
  • Developed a Health Information Exchange framework that enabled uploadable data validation of project data against national standards and datasets, as defined by the USAID project and Ministry of Health indicator thresholds and data filters.
  • Worked with project stakeholders to deliver an engaging user interface that availed business intelligence capabilities for users to visualize, map, transfer, analyze, and access data via common file formats for near real-time access and use across the project.
  • Delivered a mobile-based application with full integration of the capabilities of the web-based platform, enabling data entry, and real-time reporting for field-based RHITES-EC teams.

mNutrition Country Program Coordinator

International Livestock Research Institute (ILRI)
02.2015 - 05.2017
  • Served as Uganda Country Project Coordinator for scaling up mobile nutrition (mNutrition) digital content services targeting maternal and child health, contributing to the delivery of the Uganda Nutrition Action Plan, and advancing Millennium Development Goals 4, 5, and 6.
  • Established strategic partnerships with the Government of Uganda and key nutrition stakeholders to support and deliver the initiative, while ensuring effective communication of project activities, results, and lessons learned to DFID, GSMA, and consortium partners, including GAIN, BM, and Oxfam.
  • Coordinated the recruitment and selection of an in-country partner to lead the production and dissemination of nutrition content, and organized training activities for local content partners and beneficiaries to ensure effective content development and utilization.
  • Monitored performance metrics closely to evaluate areas requiring intervention or adjustment, making data-informed decisions that contributed positively towards overall results.

Health Information System Consultant

UNICEF
11.2015 - 03.2017
  • Coordinated the development of the Health Information System within UNICEF’s T4D portfolio, designing implementation strategies for digital tools that accelerated community health service delivery; successfully piloted and scaled the Community Health Management Suite (CHMS) and Family Connect USSD platform from 19 districts to national coverage in partnership with the Ministry of Health, Uganda, NGOs, and global innovators.
  • Led the design, deployment, and integration of maternal health content targeting the first 1,000 days, working with local partners to develop program-focused advocacy messages; delivered a comprehensive health content catalog that complemented existing platforms and strengthened maternal and child health service delivery nationwide.
  • Developed training strategies and policies for UNICEF staff, partner organizations, government counterparts, and end-users on the adaptation and use of digital health interventions; enhanced capacity across multiple levels of the health system, supporting the sustainable adoption of innovations.
  • Secured and managed an average of USD 2 million annually from UNICEF internal resources and external donors to fund and scale digital health solutions; established strategic partnerships to sustain program growth and innovation.
    Identified, nurtured, and tested innovative ideas with UNICEF program managers, the Government of Uganda, and the global UNICEF Innovations office; created an enabling environment for continuous innovation and evidence-based scale-up.
  • Documented and shared tested, innovative projects and processes to strengthen knowledge management; contributed to best practice exchange across the Country Office, UNICEF ESARO, and the global innovation network.

Lead Health System Support Consultant

UNICEF
04.2012 - 10.2015
  • Led and managed system performance monitoring and health data analysis across 12 districts in Uganda for three core mTrac functionalities: weekly disease surveillance, health service delivery feedback, and Child Family Health Days (FHD); delivered actionable insights that informed district and national health responses.
  • Advised the government of Uganda on the design and delivery of the National Health Information Systems Strategy, ensuring alignment with established government structures and policies.
  • Facilitated the national scale-up of mTrac as an e-health initiative by training healthcare workers in SMS-based reporting of stockouts, disease surveillance, and FHD activities; successfully onboarded over 16,000 health workers who reported weekly on key indicators.
  • Managed the mTrac helpdesk using a service management kit, phone, and email support channels, guiding technical staff in 12 districts and partners (STAR SW, MEEP, CUAAM, Stop Malaria) in system use; resolved an average of 65 cases daily, improving technical support efficiency.
  • Oversaw data management, interpretation, and analysis of community-generated health service delivery feedback from over 112 districts via an anonymous hotline; channeled an average of 60 cases daily to relevant agencies, achieving a 75% resolution success rate by 2015.
  • Established and managed partnerships with the UNICEF Eastern Region office, the Government of Uganda, CDC, and PEPFAR partners to deliver an electronic Health Management Information System, developing guidelines, and deploying mTrac and DHIS2 solutions to ensure high-level data availability and use.

Education

MSc - ICT Management, Policy and Architecture Design

Uganda Martyrs University

Bachelor of Science - Information Technology

Makerere University

Skills

Digital health strategy development

HIS implementation and integration

Cross-functional teamwork

Multi-national project management

Strategic planning expertise

Stakeholder engagement

Collaborative partnership oversight

Management of ICT portfolios

Knowledge documentation and best practice dissemination

Professional development and continuous learning

Key Achievements

  • Coordinated, contributed and delivered digital health strategies, policies and costed investment roadmaps for 19 countries. Supported the development of the UNICEF Innovation strategies later adopted as Principal of digital development, UNICEF country-specific innovation strategies for Uganda, Iraq, Malawi and Ethiopia. Contributed to digital health strategy development for UNICEF, WHO, GAVI, USAID, Africa CDC and the Global Fund.
  • Contributed and developed digital solutions investment cases that fundraised resources including Uganda 7 million USD from Johnson & Johnson, Elma Philanthropies and Pfizer for Digital Community health interventions, GAVI Digital health resources for Nigeria USD 20.3m, Cambodia USD 7m, Ethiopia USD 2.7m, Eritrea USD 800,000, Wild funding for Zimbabwe, Madagascar worth USD 2.5m, EUR 850,000 by GIZ for the Sierra Leone Digital Health strategy and USD 2.5m for UNICEF global during the COVID-19 response.
  • Demonstrated practical advisory and partnership management advancing UNICEF’s interests and digital innovations comparative advantage with WHO, GAVI, Global Fund, World Bank, GFF, Continental region, country and digital health innovations goods actors to build infrastructure systems, digital technologies and networks required to reach the last mile and foster greater sustainability of care.
  • Practical country expertise and technical support in designing and managing digital innovation applications at scale including DHIS2, DHIS2 J-U-Report, RapidPro, KOBO, Community Health Solutions, enterprise architecture development support specific to TOGAF, Interoperability and Information exchange standards with FHIR, OpenHIE, OpenMRS, OpenHIMS, and board advisory design and development, Github, Application of the Restful API, Decision support tools, individual aggregated data tools, geospatial technologies etc.
  • Additional demonstrated support for 35 countries in identifying ecosystem enablers that contribute and inform tracking, deployment and use of digital technologies for health.
  • Successfully and advocated for UNICEF in digital transformation among global and country advisory groups including the Digital Health G20 group, Africa Union, Africa CDC, Digital Health Donor Working Group, Global Digital Health Working group, OpenHIE Community, Global Digital Health professionals group and the East African Community.
  • Competent in empowering people and institutions through skilling, technical guidance and national capacity development to foster digital solutions ownership for example for 3 years now – developed and facilitated the digital health community resource within UNICEF that continuously provides in parallel access for UNICEF staff across 92 countries in knowledge to deploy digital health interventions at scale.

References

  • Chimwemwe, Msukwa, Immunisation Manager, chimwemwemsukwa@gmail.com, cmsukwa@unicef.org, +265991210444, +93799957224, UNICEF Afghanistan, Afghanistan
  • Joseph, Mwoga, Country Advisor access to Medical product & Health Technologies, jmwoga@who.int, +256774174968, +256703174988, World Health Organization, Uganda
  • Modibo, Kassogue, Immunization Specialist, modibo.kassogue@gmail.com, mkassogue@unicef.org, +19173306157, UNICEF NYHQ
  • Alfred Assey, Mukasa, ICT Specialist, asseym@gmail.com, amukasa@unicef.org, +254748577411, UNICEF Tanzania, Tanzania

Timeline

Digital Health Specialist

UNICEF
08.2019 - Current

HIS Database Development Consultant

USAID-URC, RHITES-E Program
09.2017 - 05.2018

Health Specialist Health Information Systems

UNICEF
05.2017 - 05.2019

Health Information System Consultant

UNICEF
11.2015 - 03.2017

mNutrition Country Program Coordinator

International Livestock Research Institute (ILRI)
02.2015 - 05.2017

Lead Health System Support Consultant

UNICEF
04.2012 - 10.2015

Bachelor of Science - Information Technology

Makerere University

MSc - ICT Management, Policy and Architecture Design

Uganda Martyrs University

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Alex MuherezaDigital Transformation Specialist