Alex Enoch Kamira
Technician
Kampala,102
Summary
- To work in a highly professional environment, participate in developing Solutions for various growth and development challenges. To work in a dynamic and challenging work environment.
- To have a continuous growth in knowledge and skills through experience, further education and participating in Africa's Business Development Strategies.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
1
1
Certification
2
2
years of post-secondary education
Work History
Technician
Security group alarms limited
04.2011 - 02.2017
- Installation, repair and maintenance of CCTV cameras.
- Intruder systems.
- Installation and maintenance of fire fighting equipment.
- Alarm systems.
- Installed security systems in residential and commercial properties ensuring compliance with safety standards.
- Conducted routine maintenance and troubleshooting of alarm systems, enhancing operational reliability.
- Assisted clients with technical inquiries, providing effective solutions to improve customer satisfaction.
- Collaborated with team members to develop efficient installation processes, reducing project completion times.
- Documented service reports accurately to maintain detailed records of system performance and repairs.
- Trained new technicians on equipment handling and installation procedures, fostering a knowledgeable workforce.
- Led field operations during high-profile installations, ensuring adherence to company protocols and client expectations.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Internship
Ministry of ICT
08.2010
- Computer networking.
- Installation and maintenance CCTV camera.
- LAN connections.
- Intercoms.
- Connection of telephone lines.
Director of Technical Services
JEA group limited
07.2011 - Current
- Led cross-functional teams to enhance technical service delivery and customer satisfaction.
- Oversaw project management for technical service deployments, ensuring alignment with company objectives.
- Mentored staff in best practices for troubleshooting and resolving technical issues effectively.
- Coordinated training programs to elevate team skills and knowledge in emerging technologies.
- Established strong relationships with stakeholders to align technical service strategies with business goals.
- Improved stakeholder communication by instituting regular status updates on ongoing projects.
- Enhanced operational efficiency by implementing streamlined processes and innovative technology solutions.
- Delivered exceptional user experience for company employees through continuous improvement of helpdesk services.
- Kept abreast of industry trends to ensure the organization''s technical capabilities remained cutting-edge and competitive.
- Streamlined project management workflows, ensuring on-time and within-budget delivery of key technical initiatives.
Radio technician
SGA uganda
07.2011 - 02.2017
- Receiving and issuing of new radios.
- Track down all records of radios.
- Track down all security officers who misuse radios.
- Advise management on the new technology in the field of radio communication.
- Train officers on the suitable use of radios.
- Make an inventory of all radios owned by the company.
- Installation, Repair and programming of repeater stations.
- Installation of mobile radios in cars.
- Installation of base stations.
- Erecting antenna masts for VHF base stations.
- Repair and installation of walk-through metal detectors, and hand-held detectors.
- Setting up intercoms for the office.
- Installed and maintained radio communication systems, ensuring optimal performance and reliability.
- Conducted routine inspections and troubleshooting of equipment to prevent downtime.
- Assisted in the setup and configuration of new radio technology for operational efficiency.
- Collaborated with team members to improve maintenance procedures and reduce response times.
- Trained junior technicians on safety protocols and operational best practices for radio systems.
- Maintained accurate inventory of radio equipment, ordering replacement parts as needed to minimize downtime.
- Implemented upgrades to existing equipment, increasing functionality and user satisfaction.
- Assisted sales team in providing accurate quotes for potential clients by thoroughly understanding their radio system requirements.
Uganda police ICT maintenance department
07.2008 - 06.2010
- Installation, repair and maintenance of equipment.
- VHF radios.
- HF radio systems.
- UHF systems.
- Computer networks.
- Setting up local area networks.
- Setting up LAN connections.
- Installation and service of PBAX.
Education
Diploma - Telecommunication engineering
Uganda Institute Of Information And Communications Technology
Kampala Uganda 11.2008 - 11.2010
Uganda Advanced certificate - education
Jinja secondary school
01.2007
Uganda certificate - education
Kiira college Butiki
01.2005
Skills
Self driven and motivated
Customer support
Network administration
Technical leadership
Teamwork
Teamwork and collaboration
Problem-solving
Websites
Certification
I, Kamira Alex, certify that all information stated in this resume is true and complete to the best of my knowledge.
Relevant Computer Skills
- Microsoft Excel
- Microsoft Word
- Hardware and software maintenance
- Access
Other Responsibilities
- 2008-2011, Sales and marketing executive, TRIPPLE J FARM
- 2009-2010, Chairperson, Busoga Students Association UICT
- 2008-2010, Students course representative, Guild Council
- 2009-2010, Chief coordinator, Christian Union
- 2004-2005, Mess prefect, Kiira College Butiki
Communication And Language - Languages
- English, Fluent, Good, Excellent, Good
- Lusoga, Fluent, Good, Excellent, Good
- Luganda, Fluent, Good, Excellent, Good
Special Skills And Abilities
- Commitment
- Work oriented
- Responsibility
- Self driven and motivated
Other Name
ALEX ENOCH
Contacts
k.alex.enoch@gmail.com, +256779635518
Personal Information
- Gender: Male
- Nationality: Ugandan
Hobbies and Interests
- Football
- Discovering new strategies
- Travelling
Timeline
Director of Technical Services
JEA group limited
07.2011 - Current
Radio technician
SGA uganda
07.2011 - 02.2017
Technician
Security group alarms limited
04.2011 - 02.2017
Internship
Ministry of ICT
08.2010
Diploma - Telecommunication engineering
Uganda Institute Of Information And Communications Technology
11.2008 - 11.2010
Uganda police ICT maintenance department
07.2008 - 06.2010
Uganda Advanced certificate - education
Jinja secondary school
Uganda certificate - education
Kiira college Butiki