Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ALI UMARU

Kampala

Summary

Dedicated cleaning professional with a proven track record at Furaha Financial Office, excelling in maintaining high standards of cleanliness and sanitation. Demonstrated reliability and exceptional customer service, enhancing client satisfaction through effective time management and problem-solving skills. Committed to creating a safe and welcoming environment by ensuring spotless facilities and addressing client needs promptly.

Overview

8
8
years of professional experience

Work History

Cleaner

Furaha Financial Office
01.2025 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.

Cleaner

Sliver Springs
03.2017 - 09.2021
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Responded immediately to calls from personnel to clean up spills and wet floors.

Education

U.C.E -

SAM'S PARK HIGH SCHOOL
Kampala, Uganda
10-2016

Skills

  • Cleaning and sanitizing
  • Sweeping and mopping
  • Housekeeping
  • Customer service
  • Time management
  • Reliability and punctuality
  • Problem-solving
  • Interior and exterior cleaning
  • Restroom sanitation
  • Multitasking and organization
  • Active listening
  • Administrative support

Languages

English
Beginner (A1)

Timeline

Cleaner

Furaha Financial Office
01.2025 - Current

Cleaner

Sliver Springs
03.2017 - 09.2021

U.C.E -

SAM'S PARK HIGH SCHOOL

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ALI UMARU