Allan Kateregga
Computer Engineer
Kampala
Summary
To work with love and less supervision to enhance the composed knowledge and discipline built in me, thus giving me an opportunity to learn, handle new things and tasks in order to enhance the lives of others.
Overview
8
8
years of professional experience
2
2
Languages
Work History
IP /Senior Network Engineer
Simbanet Uganda Limited
09.2021 - 04.2024
- Provide L3/L4 support and resolution to all client escalated technical issues from SimbaNet Technical Support, Zuku Customer Experience team and Wananchi NOC.
- Prepare Technical Business cases following the technical solutions designed to enhance the company growth.
- Troubleshooting and maintaining the Uganda core systems such as Zuku DHCP server, Cacti servers, VOIP servers and DNS servers.
- Organize and Present Prompt reports on daily, weekly and monthly basis to the Technical manager after reviewing the technical performance.
- Monitor and perform within set technical guidelines by providing or co-authoring standard operating procedures, anticipate problems and suggest solutions.
- I am responsible to oversee the maintenance of the SimbaNet BTS, POPs regarding the cabinet arrangement, power and cooling system.
- Complete IPV6 and IPV4 deployment, configuring and maintaining of Servers, Core routers and switches, OLTs and Provider edge devices.
- Oversee and evaluate maintenance with last mile providers, vendors and regional teams.
- High level and low level network designs and integration to suit client’s need(s).
- I am responsible and also advice procurement regarding the necessary technology certification as the different point of presence upgrade to current technologies.
- Prompt deployment of new IP/MPLS circuits as part of support to the projects team.
Internet Service Provider (ISP) Engineer
Africell Uganda
12.2017 - 08.2021
- Acted as a liaison between clients and internal departments, ensuring seamless coordination throughout the service delivery process.
- Installation and troubleshooting of last mile network connections for clients.
- Setting up microwave point to point network between Africell network and Internet client.
- Setting up fiber connections between Africell network and client.
- Configuring Local Area network connections for the client.
- Ensuring proper performance of the voice, internet and leased line network clients.
Instructor
KASCO
01.2017 - 11.2017
- Organized extracurricular activities that enriched students'' educational experience beyond the classroom setting.
- Enhanced classroom collaboration through the implementation of group projects and team-building activities.
- Mentored new teachers, sharing valuable insights and strategies for classroom success.
- Contributed to school-wide initiatives aimed at improving overall academic achievement and promoting a positive school culture.
Internship Instructor of Networking and Linux
Mile Stone
07.2016 - 12.2016
- Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.
- Conduct internship sessions both theoretically and practically.
- Supervise internship classes.
Education
Bachelor of Science - Computer Engineering
Busitema University
Uganda 04.2001 -
No Degree - UACE
Mengo Senior School
Uganda 04.2001 -
No Degree - UCE
Mengo Senior School
Uganda 04.2001 -
Skills
Intrusion mitigation
Internet Protocol Suite (TPC/IP)
Wimax Configurations ie Infinet wireless equipments, Radwin/ Ceragon, Mikrotik router boards, Cambium networks
Complete IPV6 and IPV4 deployment, configuring and maintaining of Servers, Core routers and switches, OLTs and Provider edge devices
High level and low level network designs and integration to suit client’s needs
Router Configurations ie Juniper, Cisco, Mikrotik, Dlink
OLT configurations ie Huawei and Fiberhome OLTs to support FTTH customers
Hardware and software troubleshooting
Managing and maintaining networking routers and switches, firewalls as well as configuring internal and external routing protocols
Operating System: UNIX, Linux, Windows
Access Points Configurations and Management ie Unifi, Ray, Ubiquiti, Racus, Mikrotik
Wimax Configurations ie Infinet wireless equipments, Radwin/ Ceragon, Mikrotik router boards, Cambium networks
Timeline
IP /Senior Network Engineer
Simbanet Uganda Limited
09.2021 - 04.2024
Internet Service Provider (ISP) Engineer
Africell Uganda
12.2017 - 08.2021
Instructor
KASCO
01.2017 - 11.2017
Internship Instructor of Networking and Linux
Mile Stone
07.2016 - 12.2016
Bachelor of Science - Computer Engineering
Busitema University
04.2001 -
No Degree - UACE
Mengo Senior School
04.2001 -
No Degree - UCE
Mengo Senior School
04.2001 -