Performance-oriented Sales Leader offering exceptional record of achievement over five-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
6
6
years of professional experience
Work History
Sales Administration Officer
Prudential Assurance Uganda Limited
05.2021 - Current
Built relationships with customers and community to establish long-term business growth.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Resolved problems with customers to maintain relationships and increase return customer base.
Collaborated with management to implement continuous improvements and exceed team goals.
Implemented systems and procedures to increase sales.
Exceeded sales targets and increased profitability through effective sales strategy and business planning.
Compiled and analyzed data to determine approaches to improve sales and performance.
Prepared sales presentations for clients showing success and credibility of products.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Managed and supported order guide management and inventory reporting activities in support of bid processes.
Reviewed and summarized requests for proposals and requests for quotes and shared pertinent information with wider team.
Coordinated schedules and approval timelines for multiple successful bid opportunities.
Identified key business growth and pricing initiatives and developed and executed strategies that secured identified business.
Demonstrated problem-solving success and analytical and organizational prowess and drove winning work on bids with tight deadlines.
Adapted existing methods and procedures to create possible alternative solutions to moderately complex problems.
Mastered sales fundamentals, client relationship strategy and financial modeling.
Worked creatively and analytically in problem-solving environment, internally and with clients.
Prepared bids and proposals to submit to clients and secure new business.
Stayed current with industry regulations and standards to produce cost estimates in compliance with all relevant laws.
Developed and maintained database of cost information to use most up-to-date and relevant data in estimates.
Assessed risks and uncertainties to identify potential challenges and prepare contingency plans.
Responded to customer inquiries for scheduling of meetings, sales appointments and order status follow-up.
Managed administrative duties of sales team as required, effectively anticipating and meeting day-to-day operational needs.
Initiated communications with sales leads via phone call and electronic mediums, providing information on promotions and approved special offers.
Sales Administrator
International Air Ambulance Limited (IAA Healthcare)
06.2019 - 05.2021
I was retained by IAA Healthcare, following my placement there by UNDP for job training in sales management, through the Graduate Volunteer Program.
Built relationships with customers and community to establish long-term business growth.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Resolved problems with customers to maintain relationships and increase return customer base.
Collaborated with management to implement continuous improvements and exceed team goals.
Implemented systems and procedures to increase sales.
Exceeded sales targets and increased profitability through effective sales strategy and business planning.
Compiled and analyzed data to determine approaches to improve sales and performance.
Prepared sales presentations for clients showing success and credibility of products.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Managed and supported order guide management and inventory reporting activities in support of bid processes.
Reviewed and summarized requests for proposals and requests for quotes and shared pertinent information with wider team.
Coordinated schedules and approval timelines for multiple successful bid opportunities.
Identified key business growth and pricing initiatives and developed and executed strategies that secured identified business.
Demonstrated problem-solving success and analytical and organizational prowess and drove winning work on bids with tight deadlines.
Adapted existing methods and procedures to create possible alternative solutions to moderately complex problems.
Mastered sales fundamentals, client relationship strategy and financial modeling.
Worked creatively and analytically in problem-solving environment, internally and with clients.
Prepared bids and proposals to submit to clients and secure new business.
Stayed current with industry regulations and standards to produce cost estimates in compliance with all relevant laws.
Developed and maintained database of cost information to use most up-to-date and relevant data in estimates.
Assessed risks and uncertainties to identify potential challenges and prepare contingency plans.
Responded to customer inquiries for scheduling of meetings, sales appointments and order status follow-up.
Managed administrative duties of sales team as required, effectively anticipating and meeting day-to-day operational needs.
Initiated communications with sales leads via phone call and electronic mediums, providing information on promotions and approved special offers.
Volunteer
United Nations Development Program
05.2019 - 12.2020
I was placed by UNDP and UN Volunteers at IAA Healthcare for job training in sales management and support through the Graduate Volunteer Scheme Program.
At my placement company, I analyzed customer feedback and identified areas for improvement.
I also participated in sales meetings and presentations to gain knowledge and insight.
Addressed customer queries and complaints with prompt and professional responses.
Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
Generated reports to track sales activity and performance.
Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
Managed customer expectations and helped navigate sales processes.
Conducted market research to assess customer needs and preferences.
Provided product and technical support to customers.
Monitored competitor activities and pricing strategies to compare performance.
Executed marketing plans to support new product launches and promotions.
Designed sales presentations and materials incorporating unique selling points and provided key messages.
Implemented systems and procedures to increase sales.
Compiled and analyzed data to determine approaches to improve sales and performance.
Prepared sales presentations for clients showing success and credibility of products.
Field Interviewer
Uganda Bureau of Statistics (UBOS)
11.2018 - 04.2019
Conducted surveys and documented all responses.
Gathered and submitted observational information in addition to required data points.
Uploaded or transmitted data using secure protocols.
Collected quantitative and qualitative data at various locations in Kampala.
Acquired roadway data for government agencies.
Used strong and eloquent speaking skills in delivering questions to survey participants by phone and prompting responses to complete questionnaires.
Entered responses from survey participants into internal database using software to later compile reports or conduct analysis.
Reviewed, classified and recorded survey data in preparation for computer analysis.
Collaborated closely with others to develop new surveys and questionnaires, test survey links and proofread documentation.
Delivered effective oral presentations to staff and clients based upon data compiled from different research sources.
Created and implemented procedures to obtain required information and support research goals.
Remained highly educated in various software packages by regularly attending training and webinars.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Self-motivated, with a strong sense of personal responsibility.
Research Assistant
Amor Connect Consult Limited
06.2018 - 09.2018
Performed statistical, qualitative, and quantitative analysis.
Worked both independently and collaboratively in fast-paced environment.
Reviewed documents and data to identify trends and patterns.
Maintained up-to-date records of research activities and results for future reference.
Identified, analyzed and interpreted trends or patterns in complex data sets.
Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
Participated in requirements meetings to understand business needs.
Gathered and submitted observational information in addition to required data points.
Conducted surveys and documented all responses.
Uploaded or transmitted data using secure protocols.
Worked in remote locations and with refugees at Palabek Ogili Settlement Camp.
Corrected data entry errors to prevent duplication or data degradation.
Used computer software to store and retrieve data.
Compared transcribed data with source document to detect and correct errors.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
Managed and organized documents for data entry tasks.
Scanned documents and saved in database to keep records of essential organizational information.
Assisted with developing data entry processes.
Developed and implemented data entry operations.
Research Assistant
The Private Education Development Network (PEDN)
02.2018 - 04.2018
Performed statistical, qualitative, and quantitative analysis.
Worked both independently and collaboratively in fast-paced environment.
Reviewed documents and data to identify trends and patterns.
Maintained up-to-date records of research activities and results for future reference.
Identified, analyzed and interpreted trends or patterns in complex data sets.
Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
Participated in requirements meetings to understand business needs.
Gathered and submitted observational information in addition to required data points.
Conducted surveys and documented all responses.
Uploaded or transmitted data using secure protocols.
Worked in remote locations and with refugees at Palabek Ogili Settlement Camp.
Corrected data entry errors to prevent duplication or data degradation.
Used computer software to store and retrieve data.
Compared transcribed data with source document to detect and correct errors.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
Managed and organized documents for data entry tasks.
Scanned documents and saved in database to keep records of essential organizational information.
Assisted with developing data entry processes.
Developed and implemented data entry operations.
Field Researcher
Trócaire/JASLF
03.2017 - 12.2017
Gathered and organized information for research purposes.
Performed research into study topics to increase knowledge and to provide valuable contributions.
Interpreted data analysis results to draw inferences and conclusions.
Wrote reports, reviews, and summaries regarding customary land practices in Northern Uganda.
Collaborated with leadership team to identify relevant questions and determine best methods of collection.
Developed data collection strategies and monitored data quality for optimal research results.
Analyzed and interpreted patterns and trends.
Sorted data into well-organized formats and transformed into figures.
Utilized statistical packages to analyze data and create visualizations.
Recorded and analyzed data to produce reports of results.
Education
BBA - Accounting And Business Management
Gulu University
Gulu, Uganda
01.2017
Skills
Closing Techniques
Pipeline Development
New Business Opportunities
Business Operations
Sales Statistics Analysis
Lead Identification and Generation
Account Servicing
Team Recruiting and Onboarding
Client Base Retention
Business Analytics
Digital Sales
Sales Contracts
Customer Experience
Bidding Processing Management
Supplier Negotiations
Sales Presentation
Reporting Tools
Product Development
Data Collections
Office Organization
Microsoft Office
Data Entry Expertise
Project Planning
Surveying Mastery
Health Programs
Timeline
Sales Administration Officer
Prudential Assurance Uganda Limited
05.2021 - Current
Sales Administrator
International Air Ambulance Limited (IAA Healthcare)
06.2019 - 05.2021
Volunteer
United Nations Development Program
05.2019 - 12.2020
Field Interviewer
Uganda Bureau of Statistics (UBOS)
11.2018 - 04.2019
Research Assistant
Amor Connect Consult Limited
06.2018 - 09.2018
Research Assistant
The Private Education Development Network (PEDN)
02.2018 - 04.2018
Field Researcher
Trócaire/JASLF
03.2017 - 12.2017
BBA - Accounting And Business Management
Gulu University
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