Almoana Mohamed Nour
Humanitarian Operating Officer
Kampala,102
Summary
Diligent Operations Officer enthusiastically pursuing an opportunity to utilize 4 years of success in process optimization. Highly skilled in operations and logistics. Committed Operations Officer adept at driving organizational efficiency to meet corporate objectives. Attentive to detail with passion for office administration and budget monitoring demonstrated across four years of experience with international organizations.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Operations Officer
USAID TOWARDS ENDURING PEACE IN SUDAN, DT GLOBAL
Khartoum
11.2020 - Current
- Oversee office lease tracker for five TEPS regional offices (Darfur, Kassala, Damazin, South Kordofan, West Kordofan); negotiate office rent and lease contracts for all five offices
- Manage all operations records including organizing and maintaining file structures for travel authorizations/bookings, security documents and office inventory sheets
- Manage vehicle movements for Khartoum office; maintain daily log sheet of all vehicles and fuel consumption records
- Manage all hotel and flight books for TEPS staff as well as international visitors; responsible for processing visa requests and coordinating in country travel
- Conduct procurement valued between $500- $50,000 for TEPS grant related activities and manage procurement for office related purchases (i.e., water, electricity, office supplies, etc.)
- In coordination with operations manager, oversee TEPS Khartoum office maintenance and repairs
- Organize and coordinate shipment for office related or grant related purchases to TEPS regional offices
- Maintain database for domestic and UNHAS flights which includes flight schedules and information on travel agencies
- Supervision of guards and drivers to ensure they follow policy
- Responsible for approve Journey Management Plan (JMP)
- Collect information on ground which could impact DT Global operations, be alert and aware of developing security situation, and build network that will give accurate information in areas where DT Global is working and traveling
- Incident reporting: SFP security event that could lead to or has resulted in minor impact to DT Global operation
- Conducts spot-checks on CCTV camera monitors and report any suspicious behavior
- Follow Security Mitigation Tracker and ensure updates are prioritized
- Update Tracker itself at end of every week TEPS Security Mitigation Tracker
- Update RILEY Events data with events that happened in Sudan
- Update Sat Phone Tracker, there are two pages of this form that need to be filled out DT Global TEPS Thuraya Phone list
- Highlighting shortcomings and where staff are non-compliant
- Update field safety and security plan
- Assessments completed on long term staff apartments
- Update status on Fire Safety Equipment (fire extinguishers, etc) and medical equipment (Medical Kits)
- Managed cross-functional teams for the successful completion of projects within budget and timeline constraints.
- Updated and published standard operating procedures (SOP) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
- Liaised between departments including HR, IT and Finance ensuring smooth communication and collaboration.
Operations Assistant
MUSLIM AID
Khartoum
10.2019 - 09.2020
- Receive supplies arrive and distribute appropriately
- Manage payments for office utilities and maintain tracking mechanism.
- Provide support in Bin card and stock card Management (Update and report to operation officer for review) for WFP, UNICEF, Wet feeding and PHC supplies at main warehouse and at feeding centers
- Arrangement of stocks as FEFO and releasing stocks as per FEFO
- Arrangement of cleaning and guard schedule for main warehouse and at feeding centers
- Vendor follow up for completion of work and payment, collection of initial and final invoices
- Tracking of engagement of rental cars and trucks for service delivery and supplies distribution
- Support in LOG sheet management (Generator/ Vehicles) / (ensure all information if filled correctly in log sheet and submit them on monthly basis to operation officer
- Responsible for vehicle monthly maintenance check (Oil, filter change, minor repairs) by identified and contracted garage
- Market survey for vehicle maintenance
- Will provide support in letter submission / Follow up to ministry of petroleum for gasoline and gas cylinders
- Support of fuel allocation tracking in cars / Generator with leading of operation officer
- Maintain stock of supplies
- Engine oil, filters, batteries…etc
- Managed day-to-day department operations with effective workflow coordination.
- Provided administrative support with accurate document preparation and data entry.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Prepared and delivered operational performance reports to inform management.
- Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
- Boosted order fulfillment rates by closely monitoring inventory levels and promptly addressing discrepancies.
- Supported financial operations by processing invoices and payments, maintaining accurate budget records.
Education
High Diploma - Business Administration
Sudan International University
Khartoum-Sudan 11.2021 - 09.2022
Bachelor of Technology - Mechanical Engineering
Kassala University
Kassala-Sudan 10.2011 - 04.2017
Skills
Microsoft Suite (Word, Excel, Outlook)
Certification
International Certificate in Supply Chain Management Logistics, 01/20
Languages
- Arabic, native
- English, Fluent
Timeline
High Diploma - Business Administration
Sudan International University
11.2021 - 09.2022
Operations Officer
USAID TOWARDS ENDURING PEACE IN SUDAN, DT GLOBAL
11.2020 - Current
Operations Assistant
MUSLIM AID
10.2019 - 09.2020
Bachelor of Technology - Mechanical Engineering
Kassala University
10.2011 - 04.2017
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