Holds a senior leadership role, responsible for overseeing a range of operations.
Experienced and skilled health care professional with tactful administrative skills, excellent fellowship and desirous to utilize the skills. Multi-talented Senior Executive knowledgeable about sales, operations, and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Work History
Associate Vice President - Operations
Dr. Agarwals eye hospital
Oversee the day-to-day administrative and clinical operations of the hospital
Work with the executive leadership team to develop long-term strategies for the hospital’s growth and service expansion
Plan for new services, technologies, and innovations in ophthalmic care
Monitor hospital budgets and financial performance, ensuring cost-effective operations
Oversee billing, insurance, and reimbursement processes while optimizing revenue generation
Ensure that the hospital meets or exceeds healthcare standards and regulations (both national and international) related to eye care
Focus on delivering high-quality care and improving patient satisfaction
Collaborate with internal stakeholders, such as doctors and board members, as well as external partners, including other healthcare providers, regulatory bodies, and insurers
Stay updated with the latest advancements in ophthalmology and ensure the hospital adopts cutting-edge practices
Ensure the hospital complies with healthcare regulations and achieves necessary international accreditations
Oversee marketing strategies to enhance the hospital’s reputation and attract patients
Manage public relations campaigns and events to promote hospital services and achievements
Maintain high standards of patient care, operational efficiency, and financial stability in the eye hospital
Regional Manager-Marketing
Dr Agarwals eye hospital
Plan, adapt and effective communication strategy for execution based on deep local knowledge
Translate the national customer engagement strategy and objectives into territory implementation plans to achieve agreed targets
Ensure and improve targeting accuracy
Ensure local plans are executed according to strategy and follow up to determine targets are achieved
Advocate critical processes necessary to support customer excellence and drive team engagement and adoption
Leverage available data to drive business performance and aid decision-making in complex and high-pressure situations
To formulate brand plan and propose various Marketing strategies in accordance to corporate policy for hospital brand
Conducting market analysis to identify customer needs, competition, and trends in the eye care industry and analyzing feedback from customers to improve sales strategies
To carry out Research activity related to marketing plan evolved
To explore newer geographical area new markets, for customer target for hospital
Sales Targets
Dr. Agarwals eye hospital
Achieving and exceeding sales targets for ophthalmic products such as surgical equipment, diagnostic devices, lenses, and pharmaceuticals used in eye care
Identifying and targeting potential customers like eye hospitals, clinics, and ophthalmologists
Building and maintaining strong relationships with eye surgeons, ophthalmologists, and hospital purchasing managers
Providing excellent customer service to ensure repeat business and long-term customer satisfaction
Promoting the benefits and features of eye care products, conducting product demonstrations, and offering in-service training to healthcare professionals
Participating in industry conferences, exhibitions, and workshops to represent the company and promote products
Developing and executing sales plans that align with the company’s goals for ophthalmic product lines
Scheduling and conducting regular sales visits to hospitals and clinics
Preparing sales forecasts, reports, and maintaining accurate records of sales
Monitoring competitor activities and providing feedback to management
Understanding technical specifications and clinical applications of eye care products to effectively communicate with healthcare professionals
Staying updated on new product developments and advancements in ophthalmic technology
Collaborating with Internal branch teams to ensure product availability and customer satisfaction
Education
MBA - Master of Business Administration -
University of Madras
Bsc - Computer Science
New College
Skills
Adequate Market Knowledge
Pre-launch activities
Sales in Healthcare
Analytical Skill
Mentoring
Coaching
Collaboration
Commercial Excellence
Complexity Management
Compliance
Ethics
Healthcare Sector
Problem Solving Skills
Professional Communication
C
C
DBMS
MS-DOS
Windows
MS-Office
Avocation
Community service
Learning languages
Blogging and photography
Traveling to explore new places
Appreciate the complexities of a multicultural workplace