ANGELLO BYAMUKAMA
Sunnile Trading Uganda Limited
Kampala
1
Certification
9
years of professional experience
Detail-oriented and customer-focused professional with experience in sales and marketing. Adept at promoting brands and providing excellent customer service. Proven ability to work effectively in team environments and deliver exceptional results.
Work History
Tyres Supervisor
9 Months- Supervised daily operations to ensure adherence to company policies and safety standards.
- Trained and mentored new staff in operational procedures and best practices.
- Streamlined inventory management processes to enhance efficiency and reduce waste.
- Conducted regular performance evaluations to identify areas for employee development.
- Developed training materials and conducted workshops on safety protocols and operational efficiency.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Coordinated logistics planning for timely delivery of goods to clients, ensuring customer satisfaction.
- Managed scheduling and workflow to optimize resource allocation across departments.
Tyres Specialist
6 Months- Engaged customers to identify needs and recommend suitable products.
- Developed product knowledge to provide accurate information to clients.
- Assisted in maintaining inventory levels and merchandising displays.
- Processed customer orders efficiently while ensuring accuracy.
- Conducted market research to understand consumer trends and preferences.
- Trained new staff on sales protocols and customer service standards.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Promoted and up-sold products and services to meet needs of customers.
Infinix Sales Promoter
3 Years 10 Months- Promoted Infinix products to potential customers.
- Conducted product demonstrations and provided detailed information to customers.
- Consistently achieved sales targets.
- Gathered customer feedback to improve promotional strategies.
- Engaged customers through product demonstrations, enhancing brand visibility and awareness.
- Assisted in coordinating promotional events, ensuring smooth execution and participant satisfaction.
- Conducted market research to identify trends, informing promotional strategies and tactics.
Sales Personnel
1 Year 9 Months- Scheduled training sessions, boosting employee skill sets.
- Played a key role in developing a positive company culture through team-building exercises.
- Provided administrative support during corporate meetings for efficient communication flow.
- Ensured a smooth onboarding process with meticulous organisational skills.
- Prepared detailed reports for management regarding personnel changes and trends.
Hotel Staff
- Ensured guest satisfaction through prompt and efficient service.
- Managed reservations and coordinated with other hotel departments.
- Assisted with event planning and execution.
Hotel Staff
1 Year- Provided high-quality customer service to guests.
- Assisted with check-in and check-out procedures.
- Handled guest inquiries and resolved complaints.
- Maintained cleanliness and organisation of guest areas.
Resort Staff
1 Year- Welcomed guests and provided information about resort facilities and services.
- Supported the maintenance and cleanliness of the resort.
- Assisted in organising recreational activities for guests.
Education
Diploma - Tourism and Hotel Management
Uganda Advanced Certificate of Education
Uganda Certificate of Education
Skills
Customer Service
Sales and Promotion
Hospitality Management
Team Collaboration
Problem-Solving
Sales Techniques
Product Knowledge
Public Speaking
Product Demonstrations
Brand Awareness
Sales Trend Analysis
Customer Engagement
Sales Strategies
Marketing and Advertising
Marketing Strategies
Strong work ethic
Complaint handling
Certification
- Best Sales Person
- Best Hotelian at Mveya Safari Lodge
References
- Allan Kanzira Manager hardware 0701068441
- Faraha Nyembo Supervisor Exports Promoter, +256 700161058
- Nagujja Hanifah MD Nadia Tyres , +256 758744981
- Aksam Muhammad Manager SMK Tyres +256700784182
- Daniel Kasaka. Supervisor upcountry +256754087545
- Ssemwanga Musa. Sales man western Region 0765006324
Interests
Playing football
Volleyball
Dog training
Socialising and making new friends
Timeline
Tyres Supervisor
Sunnile Trading Uganda Limited
11.2025 - 08.2026Read More
Tyres Specialist
Seven Apple Tress Uganda Limited
11.2024 - 05.2025Read More
Infinix Sales Promoter
Transion
01.2021 - 11.2024Read More
Sales Personnel
DAN Computers
03.2020 - 12.2021Read More
Hotel Staff
Mveya Safari Lodge
01.2019 - 01.2020Read More
Resort Staff
Kyangabi Resort
01.2018 - 01.2019Read More
Kichwamba High School
Uganda Certificate of Education
Read More
Kichwamba High School
Uganda Advanced Certificate of Education
Read More
Buganda Royal Institute
Diploma from Tourism and Hotel Management
Read More
Hotel Staff
Hotel Sojovalo
Read More