ANITAH MATSIKO
Kampala
Summary
Organized virtual assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering multiple years of experience providing quality administrative support to clients.
Overview
14
14
years of professional experience
Work History
Freelance Writer
Private Practice
05.2011 - Current
- Maintain appropriate filing of personal and professional documentation.
- Display absolute discretion at handling confidential information.
- Utilize exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Organize material to research and complete writing tasks.
- Conduct interviews with subject matter experts to generate topics.
- Brainstorm ideas to create useful content for clients.
Client Relations Officer
Volkanic Creatives
08.2020 - 03.2023
- Screen calls and emails and initiate actions to respond or direct messages for managers.
- Process travel expenses and reimbursements for executive team and senior management group.
- Answer high volume of phone calls and email inquiries.
- Organize and coordinate conferences and monthly meetings.
- Completed opening and closing functions to meet operational needs.
Executive Assistant and Sales Rep
Jade Corp
05.2011 - 11.2012
- Managed electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information.
- Executed travel arrangements by researching and booking flights and accommodations.
- Monitored emails, organized inbox and prioritized messages for supervisor.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Wrote reports, executive summaries and newsletters.
Education
Bachelor of Arts - Social Work And Social Administration
Makerere University
Kampala, Uganda01-2014
High School Diploma -
St Mary's Secondary School
Kampala, Uganda01.2009
Skills
- Administrative support
- Customer relations and communications
- Filing and data archiving
- Meeting minutes
- Database administration
- Writing reports
- Scheduling
Timeline
Client Relations Officer
Volkanic Creatives
08.2020 - 03.2023
Freelance Writer
Private Practice
05.2011 - Current
Executive Assistant and Sales Rep
Jade Corp
05.2011 - 11.2012
Bachelor of Arts - Social Work And Social Administration
Makerere University
High School Diploma -
St Mary's Secondary School
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