Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anorld Kasagga

Sales Representative
Kampala

Summary

Proven track record in enhancing customer satisfaction and sales, notably at Vivo Energy. Skilled in cash handling and customer service, I excel in fostering client relations and problem-solving. Achieved commendable feedback for efficiency and safety, demonstrating strong interpersonal communication and sales expertise without relying on daily tasks description.

Overview

2
2
years of professional experience

Work History

Pump Attendant

Vivo Energy
Gayaza
03.2023 - Current
  • Enhanced customer satisfaction by providing efficient fueling services and maintaining a clean work environment.
  • Conducted regular maintenance checks on fuel dispensers, ensuring accurate readings and optimal performance.
  • Received positive feedback from customers for providing friendly and attentive service during interactions.
  • Promoted safety by adhering to strict safety protocols when handling fuel, chemicals, and equipment.
  • Reconciled daily sales and made daily reports

Cashier

Buga Bet
Banda, Kampala
11.2022 - 01.2023
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier

Sky Bet
Kampala
01.2023 - 03.2023
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Uganda Certificate Of Education -

Africa With Love Secondary School
Kagezi
12.2022

Primary Leaving Examination -

Kaseeta Primary School
Kagezi
11.2018

Skills

Customer service and assistance

Fluids checking

Cash Handling

Activation of fuel pumps

Interpersonal communication skills

Customer Relations

Sales expertise

Account development

Lead prospecting

Client Service

Problem solving strength

Languages

English
Advanced (C1)
Luganda
Advanced (C1)

Timeline

Pump Attendant

Vivo Energy
03.2023 - Current

Cashier

Sky Bet
01.2023 - 03.2023

Cashier

Buga Bet
11.2022 - 01.2023

Uganda Certificate Of Education -

Africa With Love Secondary School

Primary Leaving Examination -

Kaseeta Primary School

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Anorld KasaggaSales Representative