Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Referees
Timeline
SalesManager
Paul Thomas Oteng

Paul Thomas Oteng

Social Worker
Lira

Summary

Goal-oriented Youth Coordinator dedicated to managing dynamics for youth and other vulnerable groups within the humanitarian as well as a strong belief in the potential for young people to influence positive change through participation, exhibited at Seed Effect Uganda. With strong administrative operations to streamline costs and enhance procedures. Cultivate long-lasting relationships with beneficiaries and staff to strengthen program success. Motivational leader with top-notch communication, organizational and strategic planning abilities.

Dynamic leader with a proven track record at Gospel Truth Global Missions, adept in policy analysis and fostering strong stakeholder relationships. Excelled in enhancing program effectiveness through data-driven decision-making and robust training facilitation. Fluent in English, Acholi, Kiswahili, with exceptional interpersonal and computer skills, committed to driving positive change and achieving results through strategic planning and capacity building.

Perceptive educator with solid record of accomplishment in attaining and surpassing targets during 7-year career at Makerere and All Saints University. Stay on top of trends in education to maintain modern, efficient systems meeting needs of diverse students. Solid relationship-builder with decisive approach to solving operational problems.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience
3
3
Languages

Work History

International Programs Director

Gospel Truth Global Missions.
07.2020 - Current
  • Collaborated closely with academic departments to develop curricula designed specifically for visiting scholars or exchange students.
  • Managed 5 online platform and 1 website.
  • Produced videos, live streams, and digital content.
  • Prepared and managed gospel messages for broadcasting.
  • Conducted research on emerging trends in global education, Gospel Missions, informing strategic planning efforts for future expansion opportunities.
  • Streamlined processes for international students by improving communication across campus departments.
  • Managed budget allocation for international programs, ensuring efficient use of resources and financial sustainability.
  • Established monitoring systems to track progress of various projects within the department, ensuring timely completion and accountability.
  • Mentored colleagues in best practices for working with international populations, enhancing overall program effectiveness.
  • Championed for the integration of international perspectives into institutional strategic planning and decision-making processes.
  • Developed comprehensive international recruitment strategies to attract diverse talent from around the world.
  • Built relationships with key stakeholders including alumni networks, partner universities abroad, government officials, foundations supporting global education work.
  • Supported more than 5 global partnerships by collaborating with international institutions and organizations.
  • Increased cultural exchange opportunities through the creation of study abroad programs and events
  • Managed budget allocation for international programs, ensuring efficient use of resources and financial sustainability
  • Evaluated program success using data-driven metrics to identify strengths as well as areas in need of improvement or adjustment
  • Ensured compliance with all relevant regulations related to visa processing, reporting requirements, and other aspects of hosting non-domestic students or scholars on campus
  • Streamlined processes for international students by improving communication across campus departments
  • Enhanced international program offerings by identifying, developing, and implementing new initiatives
  • Established monitoring systems to track progress of various projects within the department, ensuring timely completion and accountability
  • Fostered a welcoming environment for international students, staff, and faculty by promoting inclusivity and diversity initiatives
  • Spearheaded grant proposals that secured funding for new programs and initiatives aimed at increasing access to global learning experiences for underrepresented students
  • Supported global partnerships by collaborating with international institutions and organizations

Head of Branch Spiritual Integration Department.

Seed Effect Uganda
07.2022 - 05.2024
  • Spear headed the branch spiritual integration activities through engagement of staff in identification of activities, planning, budgeting, implementation and monitoring and reporting on key spiritual integration performance indicators.
  • Integrated children, youth and women and men ministry as a key factor in addressing family and educational challenges.
  • Plan, budget and organize evangelistic outreach, and family reconciliation activities in the community with churches and family units.
  • Identified training needs, tools and approaches/methodologies to be used to effectively help the SFL group spiritual leaders and the best approaches to be adopted to bridge the capacity gaps.
  • Conducted church institution mapping and tracker for the respective church leaders, and conduct due diligence to the churches for identification of training needs.
  • Developed church leadership capacity needs assessment tool for quality improvement in topics/parameters of interest (leadership, financial accountability, people care, governance, management practices etc.)
  • Participated in development of themes for staff prayer retreat, staff summit, and development of annual calendar aligned to the inter-church calendar for effective mainstreaming of Bible teaching.
  • Played a liaison role in linking SFL groups to Churches and also promote branding and marketing of the SFL program in church and community outreaches.
  • Generated concepts/ proposals for resources in order to respond to the visible needs identified during Refugee community visits, church and family visits and during reconciliations. E.g. trauma management, depression management and response to domestic violence (GBV)
  • Planed and conducted counseling and guidance sessions to harmonize some of the social economic and spiritual challenges issues
  • Organized refresher sessions to build the capacity of staff in order to effectively conduct Bible study and prayers.
  • Participated in the development of spiritual integration output and outcome indicator trackers for effective monitoring and reporting of achievements.
  • Participated in spiritual discipleship though media engagement (radio talk show, radio spot message on Youth's children’s and women’s programs, men’s engagement and talk for effective family upbringing.
  • Participated in follow up of new converts and utilization of resources such as Bibles, Christian magazines etc.
  • Developed competitive Bible quiz for the SFL groups as a means to leverage understanding of the Bible study knowledge.
  • Developed branch devotion schedule, fellowship program and led choir practices for effective and efficient roll of the spiritual program.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Identified issues, analyzed information and provided solutions to problems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.

Field Officer

Seed Effect Uganda
05.2022 - 05.2024
  • Facilitated and supervised implementation of Seed Effect activities while collaborating with cross-functional teams to achieve shared objectives in the field.
  • Improved field operations efficiency by implementing innovative data collection and reporting techniques.
  • Increased client satisfaction levels by providing timely and accurate information on project progress.
  • Collaborated effectively with CSOs and diverse groups of individuals during community outreach programs to achieve in Conducting mindset Change and livelihood programs effectively.
  • Participated in programming for youth and other vulnerable groups within Palabek Refugee camp with advocacy engagements that seek to give voice to all the vulnerable groups (young people, refugees, persons with disability)
  • Championed employee development initiatives such as mentoring programs or targeted training sessions aimed at enhancing skills relevant to field officer roles.
  • Directed command and control operations during training and combat conditions.
  • Enhanced team collaboration through regular communication, training sessions, and joint project initiatives.
  • Developed strong relationships with stakeholders, fostering trust and open lines of communication during site visits and meetings.
  • Mitigated risks associated with potential disputes or conflicts within the Palabek Refugee settlement through timely conflict resolution strategies grounded in diplomacy.
  • Led savings groups and represented the SFL program in the community.
  • Organized and conducted evangelistic outreach and family reconciliation activities.
  • Planned and conducted counseling sessions to address social, economic, and spiritual challenges.

Chaplain, Lecturer, and Acting Head of IT Departme

Makerere University - Lira Study Centre
10.2021 - 05.2022
  • Led programs such as worship, study, fellowship, and service opportunities.
  • Administered church services and managed IT department.
  • Organized sermons, church meetings, and fundraising activities.
  • Maintained and repaired church IT equipment.
  • Raised congregational awareness of needs and contributions of youth to church life and operations.
  • Supervised associate pastors and staff leading education, youth, pastoral care, and older adult ministry programs.
  • Organized and led religious services for diverse groups within the community, fostering a sense of unity and belonging.
  • Officiated special services such as weddings, funerals, baptisms, and nursing home services.
  • Provided spiritual care through visitation, counseling, and prayer.
  • Oversaw administration and management of all areas of ministry.
  • Offered mediation services between family members navigating challenging dynamics related to healthcare decisions.
  • Conducted crisis intervention sessions with individuals experiencing severe emotional distress, providing comfort and support during critical times.
  • Provided compassionate pastoral care in emergency departments, addressing the spiritual needs of patients experiencing acute distress or trauma.
  • Enhanced the quality of life for long-term care residents by implementing engaging spiritual activities tailored to individual preferences.
  • Provided spiritual guidance, emotional support and direct care to residents, family members and staff.
  • Collaborated with interdisciplinary teams for holistic patient care, addressing both physical and emotional needs.
  • Managed volunteer chaplain program, recruiting and training dedicated individuals to assist in meeting the spiritual needs of patients and families.
  • Evaluated effectiveness of pastoral care initiatives through regular feedback from staff members, adjusting strategies as needed for optimal results.
  • Researched and prepared materials used in Bible study and daily devotions.
  • Implemented pastoral care programs that addressed the unique spiritual needs of patients facing terminal illness or end-of-life decisions.
  • Managed office and maintained records and files to offload administrative duties from chaplain.
  • Interacted with local community, building relationships with civic organizations and other churches.

Assistant Chaplain

St. Augustine Chapel - All Saints University-Lango
07.2014 - 02.2020
  • Cultivated positive relationships between congregation members from diverse cultural backgrounds through effective communication strategies.
  • Applied knowledge regarding crisis interventions to assist in emergency situations.
  • Interacted with local community, building relationships with civic organizations and other churches.
  • Developed and implemented engaging sermons, appealing to diverse audiences and addressing contemporary issues.
  • Developed and led engaging worship services, ensuring proper liturgical practices were followed and maintaining a rich spiritual atmosphere for attendees.
  • Raised congregational awareness of needs and contributions of youth to church life and operations.
  • Supervised associate pastors and staff leading education, youth, pastoral care, and older adult ministry programs.
  • Provided pastoral care for grieving families, offering emotional support during funeral planning and memorial services.
  • Provided support to youth department, Children's Church and organized church activities.
  • Authored sermons, speeches and other religious materials.
  • Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
  • Oversaw administration and management of all areas of ministry.
  • Provided spiritual care through visitation, counseling, and prayer.
  • Officiated special services such as weddings, funerals, baptisms, and nursing home services.
  • Supported the lead chaplain in crisis intervention situations, providing immediate emotional support and guidance to those affected by traumatic events.
  • Collaborated with other religious leaders to organize interfaith events, fostering understanding and unity within the community.
  • Assisted the lead chaplain in administrative tasks, ensuring smooth operations within the organization.
  • Delivered motivational talks for various groups within the organization, inspiring personal growth and encouraging spiritual exploration.
  • Provided spiritual guidance, emotional support and direct care to residents, family members and staff.
  • Comforted family members, offered attentive listening and high level of emotional support.
  • Expanded educational offerings by developing comprehensive adult education programs tailored to suit different learning styles and interests.
  • Strengthened relationships with local organizations through partnerships that supported charitable initiatives in the community.
  • Fostered a welcoming environment by creating inclusive programming for individuals of all faiths and backgrounds.
  • Improved community outreach by organizing regular volunteer opportunities for congregation members.
  • Initiated youth group activities that fostered a sense of belonging while teaching important values such as empathy, respect, responsibility.
  • Organized workshops focusing on personal growth, mindfulness meditation, stress management techniques for the benefit of congregants'' wellbeing.
  • Served as a mentor to young adults, guiding them on their spiritual journeys and providing encouragement during times of transition.
  • Engaged in ongoing professional development by attending conferences and seminars focused on spiritual leadership topics.
  • Enhanced spiritual support by providing compassionate, one-on-one counseling to individuals in need.
  • Established strong collaborative relationships with hospital staff to provide optimal support for patients seeking spiritual guidance during difficult times.
  • Increased attendance at worship services by promoting events through social media channels and targeted advertising.
  • Created customized pre-marital counseling sessions that addressed individual couples'' needs while preparing them for married life together.
  • Led programs such as worship, study, fellowship, and service opportunities.

Customer Service Consultant and Bank Custodian

KCB Bank Group (U) Ltd.
03.2018 - 02.2019
  • Utilized CRM software to accurately track customer interactions, enabling quick access to relevant information during future calls.
  • Adapted communication style according to individual customer needs while remaining empathetic toward their concerns.
  • Developed strong relationships with clients by consistently exceeding expectations in handling requests or concerns.
  • Streamlined processes for quicker problem resolution, resulting in increased customer satisfaction rates.
  • Troubleshot customer service issues with methodical approach, eliminating impossible quickly and focused on implementing relevant, actionable solutions.
  • Communicated with management about trends in customer calls to help team efficiency and success.
  • Managed difficult situations with tact, diffusing tensions and achieving positive outcomes for all parties involved.
  • Managed customer escalations to senior staff or management when necessary, ensuring the appropriate level of attention was provided for a resolution.
  • Multitasked effectively to simultaneously handle website chat and telephone customers' needs.
  • Provided personalized assistance for customers, ensuring their needs were met efficiently and effectively.
  • Gained in-depth understanding of company products, systems and policies to give customers expert support.
  • Provided feedback on potential areas for improvement within the department based on personal experiences and observations.
  • Enhanced team communication through regular briefings, fostering a more cohesive working environment for better productivity levels.
  • Employed prescribed sales processes to cultivate strong customer relationships.
  • Documented customer calls in full to minimize confusion in future calls and facilitate complete resolutions to individual issues.
  • Handled high call volumes while maintaining a courteous and professional demeanor.
  • Increased client retention through exceptional service and timely solutions to issues.
  • Collaborated with sales and service departments to implement proactive changes based on customer feedback, leading to direct drop in customer complaints.
  • Assisted management in implementing new policies and procedures, leading to improved service quality across the department.
  • Audited documentation to identify errors and documented findings for review and action.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Provided primary customer support to internal and external customers.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
  • Maintained up-to-date knowledge of product and service changes.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Managed timely and effective replacement of damaged or missing products.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Safeguarded confidential information by properly disposing of sensitive documents after relevant retention periods had passed.

Posting Clerk/Acting Section Head/BOU Clearing.

KCB Bank Group (U) Ltd.
04.2017 - 03.2018
  • Supported cash flow management efforts through consistent monitoring of outstanding balances, facilitating prompt collections when necessary.
  • Collaborated with internal departments to resolve invoicing issues, preventing potential revenue loss or delays in payment processing.
  • Ensured compliance with company policies and regulatory requirements by staying current on industry best practices and applicable laws.
  • Maintained accurate financial records for clients by consistently updating account information and ensuring timely postings.
  • Managed complex client accounts with multiple transactions types, ensuring accurate reconciliation at month-end for clear financial reporting.
  • Enhanced team performance by providing ongoing training and support to junior staff members, fostering a collaborative work environment.
  • Mentored new employees on departmental procedures and best practices, supporting their professional development while enhancing overall team performance.
  • Improved the overall efficiency of the accounting department by cross-training in various functions, such as accounts payable and receivable.
  • Streamlined posting processes by implementing efficient data entry techniques, resulting in increased accuracy and reduced errors.
  • Aided in the successful transition to a new financial system by assisting with data migration efforts, ensuring minimal disruption to daily operations.
  • Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
  • Audited and corrected billing and posting documents for accuracy.
  • Generated monthly billing and posting reports for management review.
  • Generated accounts payable reports for management review to aid in financial and business decision making.
  • Utilized various software programs to process customer payments.
  • Encoded and canceled checks using bank machines.
  • Reconciled accounts receivable to general ledger.
  • Interacted with customers to resolve billing disputes and respond to inquiries.
  • Processed customer invoices, credit memos and payments within established timelines.
  • Reduced manual entry errors by implementing automated systems for posting transactions, increasing overall departmental efficiency.
  • Implemented new software solutions that streamlined the posting process while reducing instances of duplicate or incorrect entries.
  • Developed strong relationships with external vendors through timely communication and effective issue resolution strategies regarding billing discrepancies or other concerns.
  • Contributed to successful audits by maintaining organized records and promptly addressing any discrepancies identified during reviews.
  • Prepared comprehensive reports for senior leadership on account statuses, highlighting key trends and areas requiring attention or action steps.
  • Provided excellent customer service when resolving inquiries from both internal stakeholders and external clients related to account postings or other transaction matters.
  • Processed high volumes of transactions accurately while adhering to strict deadlines, demonstrating exceptional time management skills.
  • Proactively identified opportunities for process improvement within the posting function, leading to enhanced workflows and streamlined operations.
  • Assisted with month-end close procedures, enabling timely reporting to management for informed decision making.
  • Monitored outstanding invoices and performed collections duties.
  • Kept vendor files accurate and up-to-date to expedite payment processing.
  • Responded to customer concerns and questions on daily basis.

Teller

KCB Bank Group (U) Ltd.
04.2015 - 04.2017
  • Processed customer transactions promptly, minimizing wait times.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
  • Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Maintained accurate records of customer transactions in line with bank procedures.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Educated customers on use of banking website and mobile apps.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction.
  • Provided training to new tellers on bank procedures, systems, and customer service best practices.
  • Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
  • Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
  • Prepared reports on daily transactions for management review, highlighting areas for improvement or notable accomplishments.
  • Handled complex transactions such as wire transfers or foreign currency exchanges with accuracy and efficiency.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
  • Conducted regular self-assessments of performance to identify areas for growth or improvement within the role of a Teller.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Collaborated effectively with other departments as needed to resolve outstanding issues or complete complex tasks for customers.
  • Played an active role in community events and initiatives on behalf of the bank, promoting our commitment to local engagement.
  • Maintained friendly and professional customer interactions.
  • Processed applications for new accounts.
  • Handled various accounting transactions.
  • Cross-sold credit cards, loans and other bank products.
  • Generated monthly reports on customer activity and customer feedback.
  • Referred customers to other banking departments for specialized services.

Direct Sales Representative

KCB Bank Group (U) Ltd.
01.2015 - 04.2015
  • Delivered compelling sales presentations that highlighted key features and benefits of products or services, resulting in increased conversion rates.
  • Established trust with clients through transparent negotiations, ethical practices, and excellent service delivery standards.
  • Cultivated strong client relationships through consistent follow-ups and timely resolution of concerns, ensuring repeat business opportunities.
  • Contributed to cross-functional collaborations between departments for better understanding of product offerings and improved company-wide efficiency levels.
  • Boosted sales performance by developing and executing targeted marketing strategies.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Wrote reports outlining activities and sales.
  • Maximized revenue potential with strategic upselling techniques tailored to individual customer needs.
  • Enhanced customer satisfaction by providing customized product solutions and building rapport through exceptional communication.
  • Collaborated with team members to exceed sales targets, fostering a competitive yet supportive environment.
  • Met customers in homes and businesses to discuss and demonstrate products.
  • Prioritized time management skills to handle multiple client accounts simultaneously while maintaining high-quality interactions.
  • Strengthened brand presence by organizing and participating in promotional events, trade shows, and presentations.
  • Assessed competitor activities and adjusted selling approaches accordingly to maintain a competitive edge in the market landscape.
  • Streamlined sales process by implementing efficient CRM systems for improved data management and tracking.
  • Stayed abreast of industry trends by attending relevant conferences, workshops, networking events, thereby enhancing overall sales acumen.
  • Presented professional image consistent with company's brand values.
  • Contributed to event marketing, sales and brand promotion.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Contributed to team objectives in fast-paced environment.
  • Met existing customers to review current services and expand sales opportunities.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Achieved or exceeded company-defined sales quotas.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Volunteer Media Officer

Peace Together Uganda
09.2010 - 05.2013
  • Increased brand awareness through consistent messaging in all communications channels-traditional media outlets as well as digital platforms.
  • Advised senior leadership on best practices related to corporate communications strategy, helping shape the overall direction and goals.
  • Coordinated cross-functional projects involving creative teams, PR agencies, and external partners to deliver consistent messaging across all platforms effectively.
  • Collaborated with internal teams to develop cohesive marketing materials for various promotional initiatives.
  • Developed comprehensive media monitoring reports to analyze campaign performance and inform future strategies.
  • Improved online presence by optimizing website content for SEO purposes and utilizing digital analytics tools to measure success.
  • Organized successful press events, including conferences, meetings, interviews, facilitating valuable exposure opportunities between clients and media outlets.
  • Streamlined internal communication processes, ensuring timely dissemination of relevant news updates within the organization.
  • Managed crisis communications, mitigating negative publicity and preserving company reputation.
  • Managed media relations for organizations to produce successful results.
  • Engaged in professional networking to maintain strong relationships with communications and media professionals to drive partnerships and effective dissemination of mass communications.
  • Facilitated press conferences and other outreach events to raise visibility of organization.
  • Produced and distributed brochures, newsletters and press kits.
  • Developed comprehensive media outreach plan to increase visibility of organization in local, regional and national markets.
  • Prepared and presented monthly radio programs.
  • Supervised community caregivers and translated plays.
  • Produced videos and supervised community projects.
  • Prepared or edited organizational publications such as employee newsletters or stockholder reports for internal or external audiences.
  • Coordinated media interviews with organization staff, board members and volunteers.

Volunteer Intern Social Worker

Uganda Red Cross Society
01.2012 - 08.2012
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Analyzed problems and worked with teams to develop solutions.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Sorted and organized files, spreadsheets, and reports.
  • Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Explored new technologies and approaches to streamline processes.
  • Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
  • Conducted community needs assessments and training.
  • Organized community mobilization and awareness activities.
  • Programme Coordination and Direct Technical Support on Youth Engagement and participation
  • Supported CSO Implementing Partners for youth engagement & participation
  • Contributed to Program Quality Control, Learning and adaptive management
  • Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
  • Conducted home visits to assess family dynamics, providing guidance on effective communication strategies and conflict resolution techniques.
  • Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
  • Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
  • Reduced recidivism rates among at-risk youth by providing targeted interventions focused on skill-building, pro-social activities, and positive role modeling.
  • Implemented community outreach programs to promote mental health awareness.

Education

Bachelor of Development Studies - Rural Community Development

Gulu University
Gulu, Uganda
04.2001 -

Master of Arts - Master in Institutional Leadership And Management

Uganda Management Institute
Kampala, Uganda
04.2001 -

Bachelor of Theology -

Wisdom Bible University- South Africa
Cape Town, South Africa.
04.2001 -

Uganda Advanced Certificate of Education (UACE) -

Dr. Obote College
Lira, Uganda
04.2001 -

Certificate - Computer Applications, Repair & Management

Edapri Rural Dev't HIV/AIDS & Youth Dev't Training
Lira, Uganda
04.2001 -

Uganda Certificate of Education (UCE) -

Lango College
Lira, Uganda
04.2001 -

Primary Leaving Examinations (PLE) -

Adwari Primary School
Otuke, Uganda
04.2001 -

Skills

Additional Information

Reading.

Learning new things.

Traveling.

Listening to Christian music.







Interests

Mentoring, Motivating and inspiring young people to achieve their full potential

To contribute to an organization dedicated to empowering disadvantaged individuals and advancing modern business, education and development initiatives

Participating in community service and charitable activities Engaging in gospel worship and intercession

Maintaining personal hygiene and environmental conservation

To enhance my skills to effectively manage client interactions, thereby boosting organizational growth and performance, all while upholding values of love, excellence, and integrity

Preaching biblical truths, winning souls, and transforming lives for God's kingdom

Referees

Mr. Ariba Simon

Branch Coordinator

Seed Effect Uganda

Email: simon@seedeffect.org

+256 774272918


Rev. Dr. James Okalo Ekwang (PhD)

Truth Evangelistic Fountain Ministry.

Country Director-Children Of The Nations Uganda

Email: jamesokalo@cotni.com

P.O Box, 382, Lira

Tel: +256 772611996


Mr. Patrick Atyang

Regional Coordinator, Colleges of Education

Centre for Life Long Learning, Lira.

Email: patrickatyang@gmail.com

Tel: +256 773495700

Timeline

Head of Branch Spiritual Integration Department.

Seed Effect Uganda
07.2022 - 05.2024

Field Officer

Seed Effect Uganda
05.2022 - 05.2024

Chaplain, Lecturer, and Acting Head of IT Departme

Makerere University - Lira Study Centre
10.2021 - 05.2022

International Programs Director

Gospel Truth Global Missions.
07.2020 - Current

Customer Service Consultant and Bank Custodian

KCB Bank Group (U) Ltd.
03.2018 - 02.2019

Posting Clerk/Acting Section Head/BOU Clearing.

KCB Bank Group (U) Ltd.
04.2017 - 03.2018

Teller

KCB Bank Group (U) Ltd.
04.2015 - 04.2017

Direct Sales Representative

KCB Bank Group (U) Ltd.
01.2015 - 04.2015

Assistant Chaplain

St. Augustine Chapel - All Saints University-Lango
07.2014 - 02.2020

Volunteer Intern Social Worker

Uganda Red Cross Society
01.2012 - 08.2012

Volunteer Media Officer

Peace Together Uganda
09.2010 - 05.2013

Bachelor of Development Studies - Rural Community Development

Gulu University
04.2001 -

Master of Arts - Master in Institutional Leadership And Management

Uganda Management Institute
04.2001 -

Bachelor of Theology -

Wisdom Bible University- South Africa
04.2001 -

Uganda Advanced Certificate of Education (UACE) -

Dr. Obote College
04.2001 -

Certificate - Computer Applications, Repair & Management

Edapri Rural Dev't HIV/AIDS & Youth Dev't Training
04.2001 -

Uganda Certificate of Education (UCE) -

Lango College
04.2001 -

Primary Leaving Examinations (PLE) -

Adwari Primary School
04.2001 -

Similar Profiles

CREATE PROFILE
Paul Thomas OtengSocial Worker