Summary
Overview
Work History
Education
Skills
Technical Skills
Languages
Reference
Disclaimer
Timeline
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ATHIENO FAITH CHARITY

Mukono, Uganda

Summary

Customer-focused and dependable professional with a National Diploma in Accountancy and practical experience in cashiering, payment processing, customer service, front desk operations, and financial record keeping. Skilled in handling cash and mobile money transactions, issuing receipts, maintaining accurate transaction records, and supporting daily cash reconciliation. Experienced in welcoming customers, responding to inquiries, processing customer registrations, and providing friendly and professional assistance. Proficient in Microsoft Office, Excel, Tally, QuickBooks, and Medic software. Demonstrates integrity, attention to detail, accountability, and a commitment to excellent customer service.

Overview

4
4
Languages
4
4
years of professional experience

Work History

ADMINISTRATOR & DATA ENTRANT

HARVEST TRAINING & CONSULTANCY U LTD (AFRICAREERS)
10.2024 - 07.2026
  • Delivered professional front desk services by welcoming clients, responding to inquiries, and providing timely assistance.
  • Managed client registration processes, ensuring accurate collection, verification, and updating of customer information.
  • Maintained organized physical and electronic records to support efficient information retrieval and administrative accountability.
  • Handled telephone calls, correspondence, and client communication professionally and efficiently.
  • Coordinated communication between clients and staff to facilitate smooth daily operations.
  • Prepared administrative reports, summaries, and documentation for management review.
  • Maintained confidentiality and accuracy when handling sensitive customer information.

ACCOUNTS ASSISTANT

DYNAMIC LAND AND VALUATION LIMITED
Kamwokya
04.2023 - 07.2024
  • Maintained accurate financial records, payment documentation, and transaction information.
  • Assisted in preparing receipts, payment records, and financial summaries.
  • Processed financial data and updated accounting records using Tally and Microsoft Excel.
  • Verified financial documents and supporting records to ensure accuracy and completeness.
  • Assisted in reconciling financial records and identifying transaction discrepancies.
  • Responded to client inquiries and coordinated communication across departments.
  • Ensured proper filing, organization, and confidentiality of financial documentation.

CASHIER AND RECEPTIONIST (WEEKEND)

KAIROS MEDICAL CENTER
Namuwongo
02.2023 - 12.2023
  • Processed cash and mobile money payments accurately and issued official receipts for completed transactions.
  • Counted, verified, and recorded cash collections while maintaining proper accountability.
  • Supported daily cash reconciliation and reported transaction discrepancies through appropriate channels.
  • Registered patients and verified customer information using Medic software.
  • Updated customer and financial records using Medic software and QuickBooks.
  • Welcomed patients, responded to inquiries, and facilitated communication with medical staff.
  • Maintained a professional, welcoming, and organized reception environment.
  • Protected confidential customer and financial information while delivering reliable service.

ACCOUNTS INTERN

GREEN POWER SYSTEMS UGANDA LIMITED
Namanve
02.2022 - 05.2022
  • Supported the maintenance of accurate financial and administrative records.
  • Entered financial transactions and customer information into accounting systems.
  • Assisted in verifying invoices, payment documents, and financial records.
  • Organized and maintained physical and electronic accounting documentation.
  • Supported routine administrative activities and document filing.
  • Gained practical experience in accounting procedures, documentation, and office operations.

Education

National Diploma in Accountancy (NDA) -

Makerere University (UBTEB) - Kampala
2019 - 2023
01-2023

Uganda Advanced Certificate of Education (U.A.C.E) -

Rock High School - Tororo
2017 - 2018
01-2018

Uganda Certificate of Education (U.C.E) -

Trust High School Kabubbu, Gayaza
2013 - 2016
01-2016

Skills

  • Cash Handling and Payment Processing
  • Customer Service and Customer Care
  • Cashier Operations
  • Cash and Mobile Money Transactions
  • Receipt Issuance and Transaction Recording
  • Daily Cash Reconciliation
  • Customer Registration and Information Verification
  • Front Desk and Reception Operations
  • Sales Transactions and Customer Assistance
  • Inventory and Stock Monitoring
  • Financial Record Keeping
  • Microsoft Office and Excel
  • Tally, QuickBooks, and Medic Software
  • Communication and Interpersonal Skills
  • Accuracy, Integrity, and Confidentiality
  • Teamwork and Organization

Technical Skills

  • Microsoft Excel – Data entry, record management, and basic financial reporting.
  • Microsoft Word – Documentation and correspondence.
  • Microsoft Office – General administrative and computer applications.
  • Tally – Financial transaction recording and accounting documentation.
  • QuickBooks – Financial record management and transaction processing.
  • Medic Software – Patient registration and customer transaction records.

Languages

English: C2 Proficient
Proficient
C2
Japadhola: C2 Proficient
Proficient
C2
Luganda: B1 Intermediate
Advanced
C1
Swahili: A1 Beginner
Elementary
A2

Reference

Mr. Mugish Innocent
Managing Director, Harvest Training & Consultancy (U) Ltd (Africareers)
Tel: +256 786 499 326

-

Mr. Ssengendo Farouk
Senior Accountant, Dynamic Land and Valuation Limited
Tel: +256 700 385 967

-

Mr. Mugisha Samuel
Accountant, Kairos Medical Center (KMC)
Tel: +256 777 684 897

Disclaimer

I, Athieno Faith Charity, declare that the information provided in this CV is true and accurate to the best of my knowledge.

Timeline

ADMINISTRATOR & DATA ENTRANT

HARVEST TRAINING & CONSULTANCY U LTD (AFRICAREERS)
10.2024 - 07.2026

ACCOUNTS ASSISTANT

DYNAMIC LAND AND VALUATION LIMITED
04.2023 - 07.2024

CASHIER AND RECEPTIONIST (WEEKEND)

KAIROS MEDICAL CENTER
02.2023 - 12.2023

ACCOUNTS INTERN

GREEN POWER SYSTEMS UGANDA LIMITED
02.2022 - 05.2022

National Diploma in Accountancy (NDA) -

Makerere University (UBTEB) - Kampala

Uganda Advanced Certificate of Education (U.A.C.E) -

Rock High School - Tororo

Uganda Certificate of Education (U.C.E) -

Trust High School Kabubbu, Gayaza
ATHIENO FAITH CHARITY