Articulating the mission and vision, delineating the organizational purpose, objectives, and core values
Exercising oversight and accountability to guarantee that the organization is administered in an effective and efficient manner
Engaging in strategic planning, as well as formulating and executing plans to fulfill the organizational objectives.
Rubangatek ministries is a registered community-based organization that visions to uplift the lives of the poor vulnerable elderly and children
Operations Manager
Shine Village Initiative
Jinja
02.2019 - 01.2024
Process Management: Operations Managers bear the onus of conceptualizing, executing, and enhancing processes aimed at attaining operational efficiency. They discern areas necessitating enhancement and formulate strategies to optimize workflows, mitigate waste, and augment productivity.
Resource Allocation: I was tasked with the judicious allocation of resources, including personnel, equipment, and materials, to ensure the realization of operational objectives. This encompassed the management of financial budgets, the scheduling of activities, and the forecasting of resource requirements.
Team Management: Operations Managers are charged with the leadership and management of cross-functional teams, comprising supervisors, team leaders, and frontline personnel. They extend guidance, coaching, and support to ascertain that team members possess the requisite skills and resources to execute their responsibilities proficiently.
Quality Control: I was accountable for guaranteeing that products or services adhere to established quality standards. This entailed the implementation of quality control measures, performance monitoring, and the resolution of any issues that may emerge.
Risk Management: The identification and mitigation of risks that could adversely affect the organization's operations, such as disruptions in the supply chain, equipment malfunctions, or non-compliance with regulatory mandates, are critical responsibilities.
Performance Metrics: I would design and monitor key performance indicators (KPIs) to assess operational performance, including metrics related to productivity, efficiency, and customer satisfaction.
Strategic Planning: I contributed to the formulation of the organization's strategic plan, ensuring that operational objectives are congruent with overarching business goals.
Shine village initiative is a community-based organization in jinja, Uganda, which focuses on empowering vulnerable communities, especially women and children.
Research Assistant
World Vision
Kampala
01.2018 - 01.2019
As a research Assistant, I was in charge of collecting data from the respondents.
I managed to collect data from all the assigned respondents.
World Vision is a Christian relief, development and advocacy organization dedicated to working with children, families and communities to overcome poverty and injustice.
Intern in the Domestic Taxes Department
Uganda Revenue Authority
Kampala
01.2015 - 04.2015
Office administration.
Book keeping.
Report writing.
Other office documentations.
Uganda Revenue Authority (URA) is a government revenue collection agency established by the Parliament of Uganda.