BABI AMINAH
ADMINISTRATIVE ASSISTANT
KAMPALA
Summary
Organized and dedicated Administrative Assistant with successful experience and proven track record of providing exceptional customer service in fast-paced office settings. Hard working team player with keen attention to detail, strong decision-making skills and expertise in completing various clerical tasks. responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Administrative Assistant
Smart Motor World Ltd
KAMPALA
08.2021 - Current
- Schedule meetings , appointments and travel arrangements for staff and executives.
- Organize, participate, and monitor meetings, as well as following up on decisions made.
- Developed, updated spreadsheets and databases to track, analyze, and report on performance and sales data of motor vehicle spare parts and mechanical services sold by the company using quick books.
- Prepare agendas,take minutes/notes, prepare power point presentations and update reports on out comes of the meetings.
- Created a confidential, organized and detailed filling system of customers and their motor vehicle details to ensure easy records and files accessibility
- Restock supplies and place purchase orders to maintain adequate stock levels for motor vehicle spare parts and general office supplies
- Monthly filling of uganda revenue returns like value added tax and pay as you earn.
- Sort and distribute office mails and record incoming shipments of motor vehicle spare parts for corporate records.
- Manage incoming and outgoing phone calls and emails
- Manage petty cash for daily cash transactions of the company.
- Prepare monthly financial statements like income and expenditure sheet.
- Attend to and assist visitors and customers
- Created and maintained an excellent working relationship with our customers, suppliers and colleagues which has tremendously increased on the company sales.
- Prepare invoices, quotations and receipts for customer
- Monitoring and supervision of daily company activities and staff.
- Perform any other administrative, technical and clerical duties assigned to me.
Data Processing Officer
Integrated Transport Solutions Ltd
KAMPALA
11.2019 - 06.2021
- Quickly learned new processes and systems and kept current with procedural enhancements in registering clients driving permits and motor vehicle registration numbers.
- prepared and sorted documents for data entry of customers details to appear on their driving licenses.
- Verified data by checking for compliance, error and repeat data.
- Attended meetings, and trainings in data base management systems.
- resolved discrepancies in information and obtained further information for incomplete documents of vehicle registration numbers and driving licenses.
- created, updated and maintained organized files and records.
- Ensured timely execution of data processing tasks
- Clearly communicated entry status of every registration via email or phone with other departments.
- proper documentation of data processing operations for future references.
- ensured quality in data capture , processing and analysis.
- ensured high levels of confidentiality and proper storage of data for easy accessibility in the national data base of Uganda.
Executive Administrative Assistant
Tuwa International Ltd (Latitude1 Serviced Suites)
KAMPALA
09.2015 - 10.2019
- Responded to phone calls, emails and other correspondence to facilitate communication and enhance business processes between the hotel and the customers.
- Produced accurate office files, updated spreadsheets, and crafted power point presentations to support executives and boost team productivity.
- prepared monthly financial statements for income and expenditure using quick books.
- handled guest concerns and reacted quickly and professionally.
- organized and attended weekly meetings, drafted agendas, took minutes and followed up tasks accordingly.
- filled for monthly uganda revenue returns like value added tax, and pay as you earn.
- managed the purchasing and restocking of office and hotel supplies.
- billed customers and helped them check in their respective suites.
- made hotel reservations and bookings for guests and arranged for their ground transportation and travels .
- executed a records filling system to improve document organization and management of customers details.
- implemented and maintained safety and sanitation policies for the hotel.
- participated in recruiting, training and onboarding new staff members.
- handled and managed petty cash for daily cash transactions of the hotel.
- Offered assistance, collaboration and clerical support to auditors throughout entire review process.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Developed and maintained automated alert systems for important deadlines.
Administrative Assistant Intern
Bugiri District Local Government
Bugiri Municipality
04.2013 - 08.2013
- Received and screened incoming calls, emails and visitors and alerted administrative manager to priority matters.
- Maintained confidentiality and security of sensitive information to protect privacy and security of government data.
- Monitored office supplies and ordered low-stock items to prevent unexpected shortages.
- Maintained tidy and professional office space to give positive first impression to visitors.
- Processed invoices and expenses to facilitate financial management.
- Assisted with organization and maintenance of office filing system for easy retrieval of information.
- Sought feedback and guidance from supervisors to improve on areas of weakness.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Developed and maintained positive relationships with clients by providing excellent customer service.
- Scheduled meetings and appointment to prevent scheduling conflicts.
Education
Bachelor of Office And Information Management -
Makerere University
Kampala 08.2012 - 06.2015
Skills
Communication (written and verbal)
undefinedAccomplishments
- Awarded "Employee of the Year" for delivering outstanding administrative support .
- Assisted management with the training of 20 new staff members .
- Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
- Managed inventory and office budgeting for supplies for busy office of twenty employees.
- Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
- Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of 50+ employees.
- Updated and maintained company database to reflect current and accurate client records for more than 200 accounts.
- Saved company $1000 per month in operational costs.
- Responded to 50+ customer inquiries each day.
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Administrative Assistant
Smart Motor World Ltd
08.2021 - Current
Data Processing Officer
Integrated Transport Solutions Ltd
11.2019 - 06.2021
Executive Administrative Assistant
Tuwa International Ltd (Latitude1 Serviced Suites)
09.2015 - 10.2019
Administrative Assistant Intern
Bugiri District Local Government
04.2013 - 08.2013
Bachelor of Office And Information Management -
Makerere University
08.2012 - 06.2015
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