Balam Moses Owora

KEY ACHIEVEMENTS

· Increased Revenue: Successfully increased our company’s revenue by 30% within the first year through strategic partnerships i.e. NGOs and government departments and market expansion (more projects).

· Project Success: Led the development and implementation of an M&E framework that improved project success rates by 25%.

· Grant Acquisition: Secured 200 million in grants and funding (European Union Commission in Uganda) for various projects through effective proposal writing and relationship building with donors.

· Improved Efficiency: Streamlined M&E processes, reducing data collection and reporting time by 40%.

· Client Retention: Achieved a 95% client retention rate through exceptional service delivery and continuous client engagement.

· Data-Driven Decisions: Introduced data-driven decision-making processes, resulting in a 20% increase in project efficiency.

KEY RESPONSIBILITIES

Business Development:

· Identified and developed new business opportunities to expand the company's market reach (consultancy/ research works).

· Built and maintained relationships with key clients, partners, and stakeholders.

· Conducted market research and analysis to inform strategic business decisions.

· Prepared and presented business proposals, reports, and presentations to potential clients and partners. (EDEA Uganda, ESLA Uganda, Faraja Africa Foundation)

Monitoring and Evaluation:

· Developed and implemented M&E frameworks, systems, and tools for projects.

· Designed and conducted evaluations, including baseline, mid-term, and end-line assessments.

· Collected, analyzed, and interpreted data to assess different project performances and impacts.

· Provided training and capacity building for staff on M&E practices and tools.

Project Management:

· Oversaw the planning, implementation, and monitoring of projects to ensure they meet objectives and deliverables.

· Coordinated with project teams to ensure timely and effective execution of project activities.

· Monitored project budgets and expenditures to ensure financial accountability and sustainability.

Reporting and Documentation:

· Prepared and submitted comprehensive reports on project performance, outcomes, and impact to stakeholders and donors.

· Documented best practices, lessons learned, and success stories for knowledge sharing and organizational learning.

· Stakeholder Engagement:

· Engaged with stakeholders, including government agencies, NGOs, and community organizations, to foster collaboration and support for projects.

· Represented the organization at meetings, conferences, and other events to promote its mission and objectives.

Strategic Planning:

· Contributed to the development and implementation of the organization's strategic plan.

· Identified opportunities for growth and innovation in business development and M&E practices.

ACHIEVEMENTS

· Impactful Studies: Conducted a socio-economic impact study that directly influenced policy changes, benefiting local communities and improving public services. (including review of NDP3)

· High-Profile Publications: Published three key reports which enhanced the firm’s reputation as a thought leader in socio-economic research.

· Successful Grant Applications: Secured over 1.5 billion Ugandan Shillings in funding through successful grant applications for various socio-economic projects.

· Innovative Data Collection Methods: Developed and implemented new data collection methodologies (online tools e.g. Kobo collect), increasing participant response rates by 40%.

· Client Satisfaction: Achieved a 95% client satisfaction rate by delivering high-quality research and actionable insights.

· Policy Advocacy: Provided research that led to the adoption of new economic development programs in multiple municipalities.

RESPONSIBILITIES

· Research Design and Planning: Designed and planned socio-economic research projects, including defining objectives, methodologies, and project timelines.

· Conduct comprehensive literature reviews to inform research design and methodology.

· Data Collection and Analysis: Collected quantitative and qualitative data through surveys, interviews, focus groups, and other methods.

· Analyzed data using statistical software (e.g., SPSS, R, Stata) and qualitative analysis tools.

· Report Writing and Dissemination: Prepared detailed research reports, policy briefs, and presentations that communicated findings to clients and stakeholders.

· Published findings in industry publications.

· Client Engagement: Worked closely with clients to understand their needs and tailor research projects to meet those needs.

· Presented research findings and recommendations to clients and stakeholders.

· Grant Writing and Funding: Assisted in writing grant proposals and securing funding for research projects.

· Managed budgets and ensured projects are completed within financial constraints.

· Field Work Coordination: Planned and coordinated fieldwork activities, including site visits, data collection, and stakeholder interviews.

· Ensured compliance with ethical guidelines and local regulations during fieldwork.

· Project Management: Coordinated with cross-functional teams and external partners to achieve project goals.

ACHIEVEMENTS

· Operational Efficiency: Streamlined operations processes, reducing turnaround time by 25% and increasing overall efficiency.

· Cost Reduction: Implemented cost-saving measures that reduced operational expenses by 15% annually.

· Revenue Growth: Increased revenue by 20% through improved auction strategies and enhanced supply chain management.

· Inventory Management: Developed and implemented an advanced inventory management system, decreasing stock discrepancies by 30%.

· Customer Satisfaction: Achieved a 90% customer satisfaction rate by improving service delivery and response times.

· Vendor Relationships: Negotiated favorable terms with suppliers, resulting in a 10% reduction in procurement costs.

RESPONSIBILITIES

· Operations Management: Oversaw day-to-day operations of the supplies and auctioning company to ensure smooth and efficient workflows.

· Developed and implemented operational policies and procedures to enhance efficiency and productivity.

· Inventory Control: Managed inventory levels to ensure adequate stock without overstocking.

· Implemented inventory tracking systems to monitor stock levels, orders, sales, and deliveries.

· Supply Chain Management: Coordinated with suppliers and vendors to ensure timely delivery of goods and services.

· Negotiated contracts and maintain good relationships with suppliers to secure the best prices and quality.

· Auction Management: Planned and managed auction events, including the preparation of auction items, marketing, and logistics.

· Ensured compliance with all legal and regulatory requirements related to auctions.

· Staff Supervision: Supervised and trained operations staff to ensure high performance and adherence to company policies.

· Conducted performance reviews and provide feedback to staff for continuous improvement.

· Customer Service: Ensured high levels of customer satisfaction by addressing customer inquiries and resolving issues promptly.

· Developed strategies to enhance customer experience and build long-term relationships.

· Risk Management: Identified potential risks in operations and develop mitigation strategies.

· Ensured compliance with health, safety, and regulatory requirements.

· Reporting and Analysis: Prepared and presented operational reports to senior management, providing insights and recommendations.

· Analyzed operational data to identify trends, inefficiencies, and opportunities for improvement.

ACHIEVEMENTS

· Successful Data Collection: Developed and implemented efficient data collection protocols, resulting in a 20% increase in response rates.

· Research Impact: Contributed to research projects that led to policy recommendations adopted by local governments or organizations.

RESPONSIBILITIES

· Literature Review: Conducted comprehensive literature reviews to support the development of research proposals and projects.

· Summarized and synthesized relevant research findings for inclusion in reports and publications.

· Data Collection: Designed and administered surveys, interviews, and other data collection instruments.

· Ensured accurate and ethical collection, recording, and storage of research data.

· Data Analysis: Analyzed quantitative and qualitative data using appropriate statistical and analytical tools.

· Interpreted data and generated findings to support research objectives.

· Report Writing: Prepared detailed research reports, manuscripts, and presentations based on research findings.

· Assisted in writing and editing research publications and proposals.

· Ethics and Compliance: Ensured all research activities comply with ethical guidelines and regulatory requirements.

· Prepared and submitted ethics applications and amendments as necessary.

· Field Work: Conducted fieldwork as required by the research project, including site visits and data collection in various locations.

· Ensured adherence to safety protocols and ethical guidelines during field activities.