Bbunjo Derrick
Kampala
Summary
At FAST MOBILE, I leverage my strong communication and problem-solving skills to enhance workflow and customer satisfaction, leading to increased loyalty and sales. Continually advancing my technical knowledge and leadership abilities, I excelled in delivering top-notch service and fostering client relationships, significantly contributing to our team's success.
Overview
3
3
years of professional experience
Work History
Phone Technician and Sales Person
FAST MOBILE
02.2021 - Current
- Optimized workflow through clear communication with colleagues regarding pending jobs, facilitating smooth handovers between shifts.
- Provided exceptional customer service, addressing concerns and explaining repair procedures clearly.
- Handled warranty claims professionally, expediting resolutions for customers'' peace of mind.
- Participated in ongoing professional development courses to stay current on industry advancements while continually honing technical skillset.
- Stayed up-to-date on industry trends and emerging technologies, enhancing ability to address customer needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
SALES PERSON
Pro-Act Enterprises Limited
01.2017 - 2020
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
Education
BACHELORS OF PROCUREMENT AND LOGISTICS MANAGEMENT - PROCUREMENT AND LOGISTICS MANAGEMENT
KYAMBOGO UNIVERSITY
Kampala, Uganda09.2021
Skills
- Good communication skills
- Good at team work
- Leadership skills
- Good problem solver
- Good at microsoft office
- Creative thinker
Languages
English
Native language
Timeline
Phone Technician and Sales Person
FAST MOBILE
02.2021 - Current
SALES PERSON
Pro-Act Enterprises Limited
01.2017 - 2020
BACHELORS OF PROCUREMENT AND LOGISTICS MANAGEMENT - PROCUREMENT AND LOGISTICS MANAGEMENT
KYAMBOGO UNIVERSITY
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