Volunteering at orphan and eldery homes
BLESSING NAHABWE
Telecommunications Technician
Kampala
Summary
Am a Ugandan male aged 31. am an ambitious technician and life long student. offers practical installation, configuration and maintenance knowledge to the desired role.Completes tasks to specification and with attention to detail for quality outcomes. i work accurately with good time management to meet service-level agreements. Learns quickly to deliver informative, helpful Customer-focused support. Punctual and professional to uphold company image.
Overview
10
10
years of professional experience
5
5
Certifications
Work History
Vegetable market vendor
self employed
kabale
07.2024 - Current
- Negotiate prices with tomato suppliers for better profit margins.
- respectifully handling customer complaints professionally, ensuring resolution where possible and a win-win for both parties.
- Maintain a positive attitude under pressure during peak times.
- i assist customers in selecting fresh and quality tomatoes,loading and sometimes delivering to ensure customer satisfaction.
Computer lab technician
Compassion International Murambo CDC
Kabale
05.2023 - 06.2024
- Facilitated user access control by managing login credentials and permissions effectively.
- Monitored usage of lab resources, ensuring fair distribution amongst users essp those writing sponsors.
- Coordinated installation of new hardware devices, ensuring compatibility with existing infrastructure essp modern routers and servers.
- Delivered training sessions on new software applications to enhance staff proficiency.
internship training
Computer Point Uganda
Kampala
05.2019 - 08.2019
- Internet installation, replacing damaged cables, routers and servers.
- Computer assembling and internet connectivity for all faculties at Kyambogo University.
- Facilitated network troubleshooting, reducing downtime significantly across campus
- Cleaned work areas and equipment to maintain faultless hygiene standards.
Data Entry Clerk
Uganda Archives Limited
Kyambogo, Kampala
05.2016 - 09.2016
- Improved database integrity by regularly updating records to ensure relevancy and accuracy of information of Barclays Bank clients.
- Performed regular audits on database content to identify outdated or inaccurate bank records requiring updates or removals e.g., relevant phone numbers, multiple bank accounts.
- Verified entered data against source documents to maintain consistency between what was on the old bank forms being uploaded on the database.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases as I was supervising our team.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies of Barclays Bank.
Technical Support Engineer
Airtel ZTE Project With ANHUI HCCC Company
Western Uganda
01.2016 - 04.2016
- Prevented potential system disruptions in the Airtel network by conducting regular maintenance checks on various sites.
- Collaborated with various cross-functional teams to ensure smoth system functioning.
- Installations of new ZTE 3G equipment in remote areas replacing the Ericsson 2G.
- Supported loading of peripheral equipment with selected materials.
Education
Bachelor of engineering - Telecommunications
KYAMBOGO UNIVERSITY
KAMPALA12.2022
Diploma - Telecommunications
UICT
Kampala12.2015
UACE -
BRAINSTORM HIGHSCHOOL
KABALE12.2012
UCE -
ST MARYS COLLEGE RUSHOROZA
KABALE11.2010
Skills
Technical problem-solving
Certification
CCNA Routing and Switching
Interests
Reading most essp the bible as it covers all areas of our lives
Public speaking bse I lead a bible study class
Travelling, sight seeing and hiking
Timeline
Vegetable market vendor
self employed
07.2024 - Current
Computer lab technician
Compassion International Murambo CDC
05.2023 - 06.2024
internship training
Computer Point Uganda
05.2019 - 08.2019
Data Entry Clerk
Uganda Archives Limited
05.2016 - 09.2016
CCNA Routing and Switching
04-2016
Technical Support Engineer
Airtel ZTE Project With ANHUI HCCC Company
01.2016 - 04.2016
ICDL ELEARNER CERTIFICATE
09-2015
TELECOM ENG INTERNSHIP TRAINING CERTIFICATE
01-2014
CERTIFICATE IN COMPUTER APPLICATIONS
11-2013
Basic First Aid Certificate
06-2007
Bachelor of engineering - Telecommunications
KYAMBOGO UNIVERSITY
Diploma - Telecommunications
UICT
UACE -
BRAINSTORM HIGHSCHOOL
UCE -
ST MARYS COLLEGE RUSHOROZA