Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Additional Information
Languages
Timeline
Custom
Custom
Generic
BRENDA ACHAN

BRENDA ACHAN

ADMINISTRATIVE SPECIALIST
KAMPALA,Central Region

Summary

Motivated and results-oriented professional with over 5 years of practical experience in team supervision, brand awareness with ongoing training in digital Marketing at WITU. Experienced in supervising teams and executing promotional campaigns. Successfully coordinated community initiatives such as Days for girls project and facilitated school campaigns promoting healthy habits. Gained brief practical exposure as Receptionist at UBA, enhancing Administrative role to enhance Organizational performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

PROJECT SUPERVISOR

BUSINESS EYE UNDER HEXAGON
10.2025 - 11.2025
  • Coordinated project schedules and resources to ensure timely completion of deliverables.
  • Assisted in monitoring project progress and identifying potential risks or delays.
  • Collaborated with team members to develop efficient workflows and improve communication.
  • Supported budget management by tracking expenses and resource allocation effectively.
  • Facilitated meetings to discuss project updates, challenges, and solutions among stakeholders.

RELIEF RECEPTIONIST UBA

EQUISITE
10.2025 - 10.2025
  • Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly
  • Operated multi-line phone system to direct calls and relay messages effectively
  • Maintained organized filing systems for client records and correspondence

BLUE BAND FACILITATOR, SCHOOL PROGRAM

BRISK MARKETING AGENCY
06.2024 - 08.2024
  • Coordinated logistics for workshops, ensuring smooth execution of events and activities.
  • Identified areas in need of improvement and implemented solutions.
  • Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
  • Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
  • Increased participant engagement by incorporating interactive activities and group discussions into sessions.
  • Implemented feedback mechanisms to improve future workshops based on participant input.

VOLUNTEER COORDINATOR

DAYS FOR GIRLS
04.2023 - 10.2023
  • Coordinated volunteer scheduling to optimize coverage and engagement.
  • Assisted in developing training materials for new volunteers to enhance onboarding experience.
  • Organized community outreach events to promote volunteer opportunities and increase participation.
  • Maintained accurate records of volunteer hours and activities using database management tools.

SUPERVISOR PETRO

PETRO UGANDA
11.2019 - 03.2023
  • Supervised daily operations to ensure adherence to safety protocols and efficiency standards.
  • Trained and mentored team members on operational procedures and best practices.
  • Implemented process improvements to enhance workflow and reduce downtime.
  • Monitored inventory levels, ensuring timely restocking and accurate record-keeping.

Education

Certificate of Technical Studies - Digital Marketing

WOMEN IN TECHNOLOGY UGANDA(WITU)
Kampala
11-2025

Certificate - A LEVEL

UGANDA ADVANCED CERTIFICATE OF EDUCATION(UACE)
KAMPALA
11-2015

Certificate - Arts And Sciences

ST THEREZA GIRL'S SS BWANDA
Masaka
11-2012

Skills

  • Project management
  • Project planning
  • Safety processes and procedures
  • Team motivation
  • Leadership and team supervision
  • Public relation and customer engagement
  • Administration and Office management
  • Training and mentorship
  • Organization and problem solving
  • Proficient in digital tools

Accomplishments

Improved team efficiency by coordinating daily operations and ensuring tasks were completed on time.
Supervised staff and assigned duties, helping the team stay organized and accountable.
Trained and guided new employees, ensuring they understood their roles and improved performance.
Strengthened customer service by supporting front-desk operations and responding to client needs quickly.
Maintained accurate records and reports, contributing to smooth workflow and reliable documentation.
Supported management with scheduling, meetings, and communication, improving overall office coordination.
Ensured a clean and safe work environment, improving workplace standards and staff comfort.
✅ Helped solve daily challenges through quick decision-making and proactive problem-solving.
✅ Improved communication flow within the team by relaying information clearly between staff and management.
✅ Contributed to operational success by performing both administrative and supervisory tasks effectively.

Affiliations

  • Society of Human Resource Management
  • Project Management Institute
  • Society of Women Engineers
  • National Association of Social Workers

Certification

  • Digital Marketing, WITU - 2 months(ongoing)

Additional Information

Dedicated to continuous learning, currently strengthening digital skills to support modern office operations and organizational growth.

Highly dependable and proactive, known for taking initiative and completing tasks with minimal supervision.

Strong commitment to teamwork and positive workplace culture, always supporting colleagues to achieve team goals.

Passionate about community impact, especially in empowering women and youth through skilling and mentorship.

Able to remain calm and organized under pressure, ensuring smooth operations even in busy or challenging environments.

Languages

English
Full Professional

Timeline

PROJECT SUPERVISOR

BUSINESS EYE UNDER HEXAGON
10.2025 - 11.2025

RELIEF RECEPTIONIST UBA

EQUISITE
10.2025 - 10.2025

BLUE BAND FACILITATOR, SCHOOL PROGRAM

BRISK MARKETING AGENCY
06.2024 - 08.2024

VOLUNTEER COORDINATOR

DAYS FOR GIRLS
04.2023 - 10.2023

SUPERVISOR PETRO

PETRO UGANDA
11.2019 - 03.2023

Certificate of Technical Studies - Digital Marketing

WOMEN IN TECHNOLOGY UGANDA(WITU)

Certificate - A LEVEL

UGANDA ADVANCED CERTIFICATE OF EDUCATION(UACE)

Certificate - Arts And Sciences

ST THEREZA GIRL'S SS BWANDA

Custom

Traveling – Enhances my communication, planning, problem-solving, and adaptability skills, supporting my effectiveness in administrative and supervisory roles.

Custom

Volunteering allows me to give back to the community while strengthening key professional skills. Through different volunteer activities—especially in women empowerment and community support—I have developed strong teamwork, leadership, and communication abilities. Volunteering also builds empathy, responsibility, and a mindset of service, which helps me work well with others and support positive workplace relationships

BRENDA ACHANADMINISTRATIVE SPECIALIST