Brenda Namemba
Human Resource Specialist
Tororo
Summary
Results-driven Human Resource Generalist with extensive experience in human resource management, credit and lending, and client interaction. Proven expertise in streamlining HR operations, improving employee engagement, and ensuring organizational compliance. Skilled in recruitment, training and development, payroll management, and operational efficiency. Adept at fostering a positive workplace culture and delivering exceptional service to internal and external stakeholders. Solid foundation in employee relations and talent management. Known for effective communication and problem-solving skills. Key contributor to team success and adaptable to changing business needs. Expertise in recruitment, performance management, and compliance. Offers a solid foundation in the principles of human resources and a strong willingness to learn and grow within the field. Brings understanding of labor laws and recruitment strategies, ready to apply and expand abilities in HRIS and benefits administration. Uses and develops interpersonal and organizational skills in the human resource role.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work History
Human Resource Generalist
Infinity Gray Consulting Limited
09.2024 - Current
- Supported the recruitment of new staff and coordinated onboarding processes
- Drafted employment contracts, offer letters, and other HR documentation
- Initiate monthly payroll processes, ensuring approval and accuracy
- Manage staff benefits, including school fees and medical allowances
- Track and manage employee leave requests in line with company policies
- Establish and maintained a comprehensive filing system for HR records
- Document and track meeting minutes and implemented action plans
- Organize and facilitate training programs and HR-related events
- Coordinate staff welfare initiatives and departmental meetings
- Ensured adherence to HR schedules, including appraisals and contract renewals
- Ensure compliance with Uganda's employment laws and internal policies
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Improved organizational culture and morale through the implementation of employee engagement initiatives.
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
Human Resource Officer
Angatel Investments Ltd
07.2020 - 08.2024
- Oversaw payroll management, ensuring timely and accurate processing
- Led staff recruitment, onboarding, and retention initiatives
- Administered leave policies and monitored compliance with organizational guidelines
- Conducted employee training, workshops, and development programs
- Monitored staff performance through appraisals and provided actionable feedback
- Enhanced employee satisfaction through tailored training programs and effective performance reviews
Credit Officer
BRAC Uganda Bank Ltd
03.2016 - 12.2020
- Conduct market research and feasibility studies to identify potential clients
- Assess and disburse loans, managing a large portfolio of clients
- Ensure high loan recovery rates through consistent follow-ups and engagement with defaulters
- Conduct benchmarking and prepare detailed reports on loan performance
- Deliver financial literacy training to improve client repayment behavior
- Achieved a 98% loan recovery rate through innovative client engagement strategies
Human Resource Officer (Internship)
SN Forensics Limited
04.2014 - 06.2015
- Assist in recruitment and onboarding of new staff
- Manage payroll processes and ensure accurate payment disbursements
- Support employee welfare programs and HR administrative tasks
- Developed comprehensive budgets, ensuring financial stability and sustainability for the department.
- Improved workplace safety by implementing thorough training programs and conducting regular inspections.
Education
Bachelor’s Degree - Human Resource Management
Makerere University Business School
Kampala 01.2010 - 01.2013
Uganda Advanced Certificate of Education (UACE) -
Rock High School
Tororo 01.2008 - 01.2009
Uganda Certificate of Education (UCE) -
The Nile College, Gayaza
Gayaza,Kampala 01.2004 - 01.2007
Skills
- Recruitment and Talent Acquisition
- Payroll Administration and Compensation Management
- Employee Relations and Welfare Coordination
- Performance Monitoring and Appraisals
- Credit Analysis and Risk Management
Off-boarding
Problem mediation
Procedures implementation
Personnel engagement
Timeline
Human Resource Generalist
Infinity Gray Consulting Limited
09.2024 - Current
Human Resource Officer
Angatel Investments Ltd
07.2020 - 08.2024
Credit Officer
BRAC Uganda Bank Ltd
03.2016 - 12.2020
Human Resource Officer (Internship)
SN Forensics Limited
04.2014 - 06.2015
Bachelor’s Degree - Human Resource Management
Makerere University Business School
01.2010 - 01.2013
Uganda Advanced Certificate of Education (UACE) -
Rock High School
01.2008 - 01.2009
Uganda Certificate of Education (UCE) -
The Nile College, Gayaza
01.2004 - 01.2007
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