BRIANA NAKIDDE
Kampala
Summary
I am a highly organized and results-oriented Administrative Officer with 3+ years of experience in a fast-paced educational environment. I have proven ability to provide exceptional administrative support, manage multiple tasks simultaneously, and ensure smooth departmental operations. Skilled in communication, coordination, and problem-solving, with a strong commitment to accuracy and efficiency.
Overview
12
12
years of professional experience
Work History
ADMINISTRATIVE / AUDIOLOGY ASSISTANT
KAMPALA AUDIOLOGY AND SPEECH CENTRE
KAMPALA
01.2015 - 03.2024
- Handled comprehensive administrative support to the Audiology Department
- Spearheaded the smooth running of the Front Office, ensuring exceptional customer care service
- Ensured accurate and timely payment processing and maintained meticulous petty cash records
- Coordinated meetings and events, including logistics, scheduling, and communication
- Managed office supplies and inventory, ensuring efficient stock levels
- Provided logistical support to all departments as needed
- Coordinated travel arrangements and accommodations for staff and faculty
- Supervised a team of staff members, delegating tasks and providing guidance
- Oversaw the Audiology Centre maintenance, identifying and reporting any issues.
RECEPTIONIST
SILVER SPRINGS HOTEL
KAMPALA
04.2012 - 10.2014
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Education
Bachelor of Science in Actuarial Science -
Makerere University
Skills
- Customer Service
- Financial Verification
- Payment Collection
- Interpersonal Communication
- Team building
- Problem-solving abilities
- Multitasking
- Adaptability and Flexibility
- Organizational Skills
- Travel Management
- Email Management
- Calender Management
Languages
ENGLISH, ECCTIS CEFR Level C1
References
1. Kamya Fiona
Managing Director
Kampala Audiology and Speech Centre
kamyafiona@gmail.com
256785230412
2. Lameck Mufambisi Tawanda
Front Office Manager
Silver Springs Hotel Bugolobi
frontoffice@silverspringshotelug.com
256755553580
Timeline
ADMINISTRATIVE / AUDIOLOGY ASSISTANT
KAMPALA AUDIOLOGY AND SPEECH CENTRE
01.2015 - 03.2024
RECEPTIONIST
SILVER SPRINGS HOTEL
04.2012 - 10.2014
Bachelor of Science in Actuarial Science -
Makerere University
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