Bryan Henry Vubya
Kampala
Summary
Seasoned System Administrator with ten years plus background in Information Technology. Progressive experience marked by continuous contributions above and beyond requirements. Career achievements in large-scale software deployments, network buildouts and data security.
Overview
14
14
years of professional experience
Work History
IT Consultant (Sytems Support Teir 1)
Scicom (MSC) Berhad
12.2021 - 12.2022
- Acting on behalf of Scicom’s client LENOVO, I provided inbound presales services, aftersales support and technical support to the different customers.
- Engaged with customers using the support channels of Voice (Inbound & Outbound), Email
and Chat, assisted with general enquiries, presales service, aftersales support, and technical support. - Handled all complaints, feedbacks and suggestions from customers as per the standard operating procedures.
- Conducted research on network products, services, protocols and standards for network procurement and development efforts.
- Developed and implemented policies, procedures, training and development for network resource administration, appropriate use and disaster recovery.
- Developed clear specifications for project plans using customer requirements.
I.T Systems Administrator
College of Computing & Information Sciences (COCIS), MUK
01.2015 - 01.2021
- Planed, designed, implemented, restored and maintained Local Area Networks (LAN), Wide Area Networks (WAN) and Wireless Local Area Networks at the college.
- Was in charge of enrollment or installation of computer systems and devices including; servers, switches, printers, photocopiers, scanners, office phones, CCTv systems and carried out regular servicing of the same.
- Designed and implemented Virtual Private Networks to facilitate the administration, students and visiting government parastatals.
- Configured and maintained the Sun -Solaris systems, housing the database management systems and implemented and carried out regular data backups.
- Supported the maintenance of the Oracle database system under the Academic Registrar's and finance departments.
- Carried out routine configuration and istallation of IT solutions, and periodic maintenace of all ICT equipment.
I.T Systems Administrator
Directorate of ICT, DICTS, Makerere University
01.2014 - 01.2015
- Was in charge of the effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure like printers, copiers and all.
- Performed daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
- Assisted project teams with technical issues in the initiation and planning phases of our standard Project Management Methodology.
- Participated in various technical research and development processes to enable continuing innovation within the infrastructure.
- Performed daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media or sites.
I.T Network and Systems Administrator
KISU, Kampala International School of Uganda
08.2012 - 12.2013
- Installed operating systems, established email accounts and IP addresses and carried out upgrades over the entire infrastructural IT systems at the school premises.
- Successfully implemented the internal ICT Policy, procedures and use of the ICT resources at and off the campus.
- Installed and configured computer systems and inter-security software.
- Troubleshoot help-desk to resolve ICT cases and internet connectivity.
- Trained all new users (students and teachers) on all new systems and application software.
Systems Administrator/Technician
CHUSS, Makerere University
01.2009 - 07.2012
- LAN Administrator operating under the college and implementing the Directorate of ICT policy. Was in charge of conducting routine monitoring of the LAN link at the college, and managing the college Local Area Network.
- Enhanced network availability and service levels by establishing routine maintenance procedures, heightening security and user access rights onto the systems.
- Provided support at conducting induction and training for new staff and students, procedures and using the ICT resources.
- Enhanced the implementation of routine ICT disaster recovery procedures including daily backup.
- Monitored and analyzed the network statistics, applications log and firewall logs.
Project Engineer
College of Computing and Information Science, Makerere University
01.2009 - 01.2010
- Performed daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
- Managed the initial installation/configuration, maintenance of the systems hardware and software and related infrastructure to enable the online classroom platform.
- Installed and configured systems such as the Assessment Management applications.
- Performed ongoing performance tuning, hardware upgrades, and resource optimization.
- Performed periodic performance reporting to support capacity planning.
Education
Amity University, India in collaboration with Makerere University
01.2014
Oracle University USA
01.2014
Amity University, India in collaboration with Makerere University
01.2014
Skills
- System Testing
- Disaster Discovery
- System Virtualization
- Microsoft Dynamics (ERP)
- E-learning systems like Moodle
- ERP systems; Integrated Tertiary System (ITS)
- User Support
- Hardware Installation
- Microsoft Dynamics (ERP)
- Network build and administration
- Strategic planning and maintenance
- Website development and maintenance with CMS
Referees
Mr. Katongole Juma
Senior Database Administrator
Directorate of ICT Support
Makerere University
Mail: Juma.katongole@mak.ac.ug
Tel: +256 780 247 887
Mr. Kibalama Francis
End User Administrator Directorate of ICT Support
Makerere University
Mail: francis.kibalama@mak.ac.ug
Tel: +256 782873478
Mr. Wamai Mark
Web Administrator
Makerere University
Mail: wammark@gmail.com
Tel: +256 772 411 992
Timeline
IT Consultant (Sytems Support Teir 1)
Scicom (MSC) Berhad
12.2021 - 12.2022
I.T Systems Administrator
College of Computing & Information Sciences (COCIS), MUK
01.2015 - 01.2021
I.T Systems Administrator
Directorate of ICT, DICTS, Makerere University
01.2014 - 01.2015
I.T Network and Systems Administrator
KISU, Kampala International School of Uganda
08.2012 - 12.2013
Systems Administrator/Technician
CHUSS, Makerere University
01.2009 - 07.2012
Project Engineer
College of Computing and Information Science, Makerere University
01.2009 - 01.2010
Amity University, India in collaboration with Makerere University
Oracle University USA
Amity University, India in collaboration with Makerere University
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