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Overview
Education
Skills
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Personal Information
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Accomplishments
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Busisa Thomas

Busisa Thomas

Customs & Logistics Specialist
Kampala,203

Work Preference

Work Type

Full TimeContract WorkPart Time

Location Preference

RemoteOn-SiteHybrid

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company Retreats

Overview

1
1

Certification In Procurement and Logistics

1
1

Certification in Customs Clearing

1
1

Certification in Warehousing

1
1

Certification in Business Process Analysis for Trade Facilation

1
1

Certification One Stop Border Post Operations

1
1

Certification in Green Economy and Trade

1
1

Certification in Authorized Economic Operator

11
11
years of professional experience

Education

Bachelor of Business Administration - undefined

Makerere University
01.2014

Diploma in Port Operations - undefined

Alison
01.2023

Uganda Advanced Certificate of Education - undefined

St. Joseph's College Layibi
01.2007

Uganda Advanced Certificate of Education - undefined

Namilyango College
01.2006

Uganda Certificate of Education - undefined

Namilyango College
01.2004

Skills

  • Customs Clearance & Procedures
  • Customs Classification & Nomenclature
  • Rules of Origin
  • Valuation
  • Single Customs Territory Operations and Procedures
  • ASYCUDA World System
  • URA Touchpoint
  • BWIMS
  • Customs Bonded Warehouses
  • Manufacturing Bonds
  • Internal Container Depots
  • Logistics Management
  • Reconciliation & Reporting
  • Declaration & Assessment
  • Transit & Exit Processes
  • Declaration in various customs regimes
  • Stakeholder Coordination
  • Team Leadership
  • Supervision
  • Microsoft Excel
  • Office Suite
  • Emotional Intelligence
  • Resilience

Certification

  • Certified Security Risk Management Professional, International NGO Safety and Security Association (INSSA), 2023-07-14
  • Authorized Economic Operator Programme, Connect Americas Institute, 2023-05-10
  • WTO Trade Facilitation Agreement, International Trade Center, 2022-01-01
  • Business Process Analysis for Trade Facilitation, United Nations Economic & Social Commission for Asia and Pacific, 2024-11-08
  • Clearing Agent, URA Training School, 2023-06-28
  • International Transport and Logistics, International Trade Center, 2021-07-28
  • Procurement and Logistics, Chartered Institute of Logistics and Transport, UK, 2022-08-31

Personal Information

East Africa's Digital Future: Unpacking the EU-EAC Forum's Vision for AfCFTA Success   By Thomas Busisa 

Link; https://intellectualnetwork.org/our-work/research-and-publications/

I was honoured to attend the European Union-East African Community (EU-EAC) Common Objectives in Regional Economic Integration (CORE) Program Peer-to-Peer 2025 Forum. This pivotal event brought together stakeholders to discuss vital aspects of regional economic integration, including:

● Harmonizing financial services across the EAC.

● Driving tech-driven transformation for inclusive economies.

● Defining the role of regulation in accelerating cross-border trade. This collective endeavour is squarely aimed at unlocking the full promise of the African Continental Free Trade Agreement (AfCFTA), fostering a continental market powered by regional strength. The forum underscored that this transformative space is inclusive, welcoming everyone from policymakers and tech entrepreneurs to fintech innovators, regional trade advocates, development partners, and young citizens passionate about Africa's immense potential. Key Collaborative Insights from Day 1 of the EU-PAC event, 2025: The forum emphasized a strong spirit of collaboration and a shared vision for East Africa's future. Several influential voices set the tone for the discussions:

● Ms. Flavia Busingye (EAC Secretariat) opened the forum with a message of warmth and a powerful call for unity in East Africa's integration journey.

● Ms. Sanne Williams (EU Delegation), Mr. Adrian Njau (EABC), and Ms. Annette Ssemuwemba (EAC) collectively stressed the urgency of aligning efforts to fast-track AfCFTA goals.

● Hon. Henry Musasizi delivered a resonant challenge to all stakeholders: "Innovate or be left behind!", underscoring the shared responsibility for fostering adaptability and forward-thinking in the region’s development. The Broader Digital Agenda for AfCFTA: A key takeaway from the forum is the ambitious agenda for East Africa to "speak one digital language" across its financial systems. This is a critical step in actualizing the AfCFTA’s ambition. The AfCFTA, initially conceived in January 2012 by the African Union, aims to create a single continental market for goods and services, facilitating the free movement of business persons and investments (Briggs, 2021, pp. 195, 197, 215, 223). Pre-signed in Kigali, Rwanda in March 2018, the AfCFTA unites all 55 member states of the African Union. It encompasses a vast market of over 1.2 billion people and a combined GDP exceeding US$3.4 trillion, establishing it as the world's largest free trade area since the formation of the World Trade Organization (Ibit). This comprehensive agreement is projected to significantly boost intra-African trade, with estimates suggesting a 52.3% increase through the elimination of import duties. This growth could potentially double if non-tariff barriers are also reduced. Furthermore, the AfCFTA is anticipated to enhance competitiveness at both industry and enterprise levels by promoting scale production, broader continental market access, and improved resource allocation. It stands as a central program within the AU's Agenda 2063, serving as a continental blueprint for socio-economic transformation and playing a crucial role in achieving the Sustainable Development Goals (SDGs) across Africa. The agreement's scope extends beyond goods, covering trade in services, investment facilitation, intellectual property rights, and competition policy (Ibit). Navigating Challenges and Opportunities: While the AfCFTA marks a landmark in intra-African free trade and leverages the successes of Africa's Regional Economic Communities (RECs), it also faces inherent challenges. Historically, African states have struggled to fully capitalize on their significant internal markets, leading to intra-African trade remaining modest compared to other regions. Issues such as capacity constraints, political polarization, and institutional hurdles can impede the effective implementation of trade agreements (Nwankwo and Ajibo, 2020). The AfCFTA acknowledges RECs as foundational building blocks for continent-wide integration, encouraging State Parties within RECs with higher levels of trade liberalization to maintain or even enhance their existing frameworks. However, this "bottom-up" approach carries the potential for fragmentation in norm generation. This highlights the crucial need for skillful management of tensions and expectations between RECs and the AfCFTA to ensure a coherent, rules-based trading system. The African integration journey is distinct, and while valuable lessons can be drawn from successful regional initiatives like the European Union, a direct, wholesale adoption of their approach may not always be suitable given Africa's unique context (Ibit). As a scholar of global trade, I view this forum as a vital opportunity to translate broad frameworks into practical, citizen-serving systems. The collective gathering of regulators, researchers, youth, investors, and leaders serves as an essential platform for collaboratively addressing these complexities, sharing insights, and co-creating sustainable solutions. This concerted effort is paramount for fostering new markets, driving economic growth, and attracting foreign direct investment through enhanced intra-African trade. As the forum concluded, the unanimous sentiment was clear: "We've only just begun" to realize the continent's immense potential. Key Takeaways for Stakeholders:

● Regional integration is no longer optional—it's an imperative echoed across keynote addresses.

● Financial interoperability and digital innovation remain pivotal to AfCFTA's success.

● A strong call was made for policy alignment and institutional collaboration to support the evolving fintech landscape.

Summary

Highly accomplished Customs and Logistics professional with over 11 years of experience, including a distinguished 5-year tenure at the Uganda Revenue Authority (URA). Expertise in managing complex bonded warehouse operations, petroleum product accounting, and trade facilitation. Recognized as a Scholarly Fellow to the World Trade Organization and a representative for the International Network of Customs Universities. Proven track record in revenue protection, recovering billions in taxes, and spearheading digital transitions (BWIMS/ASYCUDA). Voted "Employee of the Year" for three consecutive years for excellence in operational efficiency and compliance.

Work History

Head of Customs and Knowledge Management

Inter-University Intellectual Network Company Ltd
09.2024 - Current

• Lead strategic initiatives in customs research and knowledge transfer.
• Represent Uganda in the International Network of Customs Universities (Nominated 2021).
• Serve as a Scholarly Fellow to the World Trade Organization (WTO) Institute of Training and Technical Cooperation (Nominated by Ministry of Finance).Self-motivated, with a strong sense of personal responsibility.

Representation at the United Nations Economic and Social Commission for Asia and the Pacific.

  • Representation at the World Intellectual Property Organization.
  • E-learning and Training.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Customs Officer

Uganda Revenue Authority
02.2015 - 04.2024

• Managed border arrival and inland transit operations at at high-volume facilities such as the URA Malaba Customs One Stop Border Post Yard including Fuel Cargo destined to UNOC Bond , Grain Bulk Handlers Bond, Doj and Joj enterprises, Dehus and Tan Investments ICD among others.
• I over saw reconciliations of Fuel Cargo departed from the URA Customs office at the Eldoret fuel terminal inbound to Uganda Via Malaba OSBP.
• Revenue Protection: Audited 2,000+ Ex-Bond declarations (exceeding target of 1,200), recovering billions in undeclared taxes through rigorous valuation.
• Digital Transformation: Led the 100% transition from manual registers to BWIMS, reducing cargo release time from 48 to 12 hours for over 2,000 consignments.
• Audit & Compliance: Maintained a 100% accuracy rate in revenue collection (target 95%) with zero audit queries from the Post Clearance Audit (PCA) team.
• Stock Reconciliation: Spearheaded a project reducing overstayed cargo by 50% in 6 months (target 35%) and processed 85 lines of abandoned cargo for auction.
• Physical Verification: Verified cargo details (quantity, quality, origin) and prepared descriptive accounts for tax assessment.

Accomplishments

  • · I Successfully safeguarded government revenue by conducting rigorous valuation and classification audits on over 2000 Ex-Bond declarations, against a target of 1200 declarations resulting in a collective the recovery of billions of shillings in previously undeclared taxes over a span of 5 years.
  • · I maintained a 100% accuracy rate against a target of 95% in revenue collection with zero audit queries from the Post Clearance Audit over my tenure of service
  • · I spearheaded a warehouse reconciliation project that reduced overstayed cargo by 50% within six months, against a target of reduction by 35%
  • · I Identified and processed 85 lines of abandoned cargo for public auction, freeing up 1,200 square meters of bonded space and ensuring 100% compliance with the East African Community Customs Management Act (EACCMA) regarding the 270-day warehousing limit."
  • Achieved a 100% transition from manual registers to the Bonded Warehouse Information Management System (BWIMS) for all gate-in/gate-out operations. This digital integration reduced the average cargo release turnaround time from 48 hours to 12 hours, while maintaining a zero-error rate in the electronic warehouse ledger for over 2,000 consignments

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • United Nations Economic Commission for Asia and the Pacifics Community
  • Grow-Learn and Connect Forum of World Bank Group
  • Rotary International
  • International Professional Pianists Association
  • World Trade Organization Institute of Training and Technical Cooperation
  • Scholar-fellow with Minsitry of Finance, Planning and Economic Development-Government of Uganda

Software

Artificial Intelligence

Microsoft Office

MS Out Look

Asycuda World

Bond Information Management System

Kobo Collect

Regional Electronic Cargo Tracking System

Languages

English
Bilingual or Proficient (C2)
Swahili
Elementary (A2)

Interests

Playing Piano

Singing

Online learning

Composing music

Tree planting and Forestry

Networking

Music writing, composition and production

Charity

Poetry and Story telling

Geopolitics

Quote

To raise new questions, new possibilities, to regard old problems from a new angle, requires creative imagination and marks real advance in science.
Albert Einstein

Timeline

Head of Customs and Knowledge Management

Inter-University Intellectual Network Company Ltd
09.2024 - Current

Customs Officer

Uganda Revenue Authority
02.2015 - 04.2024

Bachelor of Business Administration - undefined

Makerere University

Diploma in Port Operations - undefined

Alison

Uganda Advanced Certificate of Education - undefined

St. Joseph's College Layibi

Uganda Advanced Certificate of Education - undefined

Namilyango College

Uganda Certificate of Education - undefined

Namilyango College
Busisa ThomasCustoms & Logistics Specialist