Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Timeline
Generic
BYANSI LIVINGSTONE

BYANSI LIVINGSTONE

Sales And Marketing Executive
Kampala

Summary

Experienced professional with a background in sales, marketing, and data assessment, primarily within the travel, insurance, and research industries. Demonstrated expertise in strategic market planning, client relationship management, sales performance analysis, and team leadership across roles spanning several years. Skilled in developing targeted marketing campaigns, executing corporate contracts, mentoring teams for improved productivity, and conducting comprehensive field assessments to support research initiatives. Holds a Bachelor of Science in Software Engineering from Makerere University and a Certificate of Proficiency from the Insurance Training College. Proficient in utilizing data analysis methodologies and maintaining effective cross-functional collaboration to drive business growth. Seeking opportunities that leverage expertise in business development and team leadership while contributing to organizational success through innovative strategies.

Overview

10
10
years of professional experience
2
2
Certifications
6
6
Languages

Work History

Sales and Marketing Executive

Satguru Travel and Tour Services Ltd
03.2025 - Current
  • Development and execution of strategic marketing and sales plans to drive business growth and sales performance.
  • Comprehensive market research conducted to identify opportunities, analyze industry trends, and generate qualified leads for business expansion.
  • Creation and implementation of targeted marketing campaigns aimed at enhancing brand visibility, customer engagement, and lead conversion rates.
  • Establishment and maintenance of strong client relationships through regular communication, consistent engagement, and superior service delivery.
  • Negotiation, finalization, and management of corporate travel contracts while ensuring compliance with client requirements and organizational policies.
  • Collaboration with cross-functional teams and external stakeholders to provide seamless service delivery; analysis of sales performance data utilized to refine strategies and achieve revenue objectives.
  • Consistently exceeded sales targets by identifying and pursuing new business opportunities, driving organizational growth.
  • Strengthened customer relationships through a positive, responsive approach to service, fostering loyalty and satisfaction.


Team Leader

Prudential Assurance Uganda
07.2020 - Current
  • Utilized strong interpersonal communication skills to convey information effectively, demonstrating professionalism and adaptability in diverse settings.
  • Delivered exceptional customer service by addressing and resolving customer requests, inquiries, and concerns, contributing to improved customer retention and satisfaction.
  • Provided tailored assistance to clients, enhancing sales performance and nurturing long-term customer relationships.
  • Responded to inquiries from 20 customers daily in their native language, fostering trust, loyalty, and stronger client connections.
  • Educated potential clients on Life Insurance products and services, highlighting features and benefits to drive sales growth.
  • Conducted 20 daily cold calls and follow-up interactions with leads, resulting in the acquisition of new clients and the development of additional revenue streams.
  • Facilitated training sessions for new sales team members on product knowledge, sales techniques, and company procedures, ensuring readiness and alignment with organizational goals.

Assessor

KIFAD
07.2022 - 07.2022
  • Collected and documented observational information and required data points while adhering to secure data transmission protocols.
  • Conducted daily surveys, recording 20 responses, including household demographic details such as numbers and respondent ages.
  • Ensured data accuracy by identifying and correcting entry errors, preventing duplication or data degradation.
  • Developed and implemented procedures to obtain necessary information and support organizational research objectives.
  • Gathered and recorded data from various field sites for subsequent assessment and analysis.

Sales Agent

Prudential Assurance Uganda
02.2020 - 07.2020
  • Delivered exceptional customer service by addressing and resolving customer requests, inquiries, and concerns, contributing to improved customer retention and satisfaction.
  • Provided tailored assistance to clients, enhancing sales performance and nurturing long-term customer relationships.
  • Responded to inquiries from 20 customers daily in their native language, fostering trust, loyalty, and stronger client connections.
  • Educated potential clients on Life Insurance products and services, highlighting features and benefits to drive sales growth.
  • Conducted 20 daily cold calls and follow-up interactions with leads, resulting in the acquisition of new clients and the development of additional revenue streams.
  • Facilitated training sessions for new sales team members on product knowledge, sales techniques, and company procedures, ensuring readiness and alignment with organizational goals.

System Analyst

African ICT Development as Mission Forum
05.2018 - 02.2019
  • Initiated project management knowledge study and subsequently standardized project management practices.
  • Continually improved methods and procedures for processes, measurement, documenting and work flow techniques.
  • Wrote protocols, qualification documents, test plans and test reports for quality assurance purposes.
  • Monitored installation and operations to consistently meet customer requirements.
  • Investigated and addressed system issues to enhance usability and improve functionality.
  • Oversaw installation of software programs and hardware systems to meet requirements.
  • Enhanced and reconstructed computer systems resulting in 98% increased efficiency for business end-users.
  • Presented business leaders with cost-benefit and return-on-investment estimations to drive project planning and execution.

Web Developer

NILAP
01.2016 - 05.2018
  • Developed four websites within one month using HTML, CSS, JavaScript, and jQuery.
  • Designed and maintained front-end interfaces through platforms such as WordPress and HubSpot, utilizing various design and editing tools.
  • Transformed mockups into functional web presences with coding technologies including HTML, JavaScript, AJAX, and JSON.
  • Oversaw back-end development by implementing PHP to ensure website security, integrity, and operational efficiency.
  • Conducted extensive functional testing throughout the web development lifecycle to ensure responsive and effective designs.
  • Maintained ongoing website performance by conducting security updates, patches, and optimization practices.

Network Administrator

NILAP
01.2016 - 06.2017
  • Installation, configuration, and support of local area networks (LAN), wide area networks (WAN), and Internet systems to ensure seamless connectivity.
  • Maintenance of network hardware and software while actively monitoring performance to ensure optimal availability for end users.
  • Administration, maintenance, and support of LAN and WAN on a daily basis, including constructing and maintaining Virtual Local Area Networks (VLANs).
  • Troubleshooting and immediate resolution of issues with network devices to minimize downtime.
  • Implementation and management of network security measures in alignment with enterprise objectives, supported by comprehensive documentation provided to management.
  • Development and refinement of build processes, configurations, and contributions toward network automation while coordinating tasks closely with the network support team for operational projects.

Education

Bachelor of Science - Software Engineering

Makerere University
Kampala, Uganda
05-2019

A Level - Uganda Advanced Certificate of Education

Crested Secondary School
Kampala, Uganda
04.2001 -

O Level - Uganda Certificate of Education

Eden International School
Mbarara, Uganda
11-2008

Certificate of Proficiency

Insurance Training College
Kampala, Uganda
04.2001 -

Skills

  • Sales strategy development
  • Client Acquisition & Retention
  • Negotiation & Deal Closing
  • Marketing Campaign Design & Execution
  • Market Research & Lead Generation
  • Corporate Relationship Management
  • Business Development Strategies
  • Cross-functional Collaboration
  • Customer Service Excellence
  • Financial Advisory

Websites

Certification

Certificate of Proficiency

References

  • Joram, Ssenjovu, Manager, joram.ssenjovu@prudentialuganda.com, +256700431708, Prudential Assurance Uganda
  • Kansiime, Neom, Human Resource, kansiimeneom313@gmail.com, +256788741240, Satguru Travel
  • Chiluba, Fredrick, Software Engineer, chilubafredricknarsh@gmail.com, +256-782-986102, Send Bob Uganda

Timeline

Sales and Marketing Executive

Satguru Travel and Tour Services Ltd
03.2025 - Current

Assessor

KIFAD
07.2022 - 07.2022

Team Leader

Prudential Assurance Uganda
07.2020 - Current

Sales Agent

Prudential Assurance Uganda
02.2020 - 07.2020

System Analyst

African ICT Development as Mission Forum
05.2018 - 02.2019

Web Developer

NILAP
01.2016 - 05.2018

Network Administrator

NILAP
01.2016 - 06.2017

A Level - Uganda Advanced Certificate of Education

Crested Secondary School
04.2001 -

Certificate of Proficiency

Insurance Training College
04.2001 -

Bachelor of Science - Software Engineering

Makerere University

O Level - Uganda Certificate of Education

Eden International School

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BYANSI LIVINGSTONESales And Marketing Executive