Knowledgeable and equipped to handle fast-paced banking work. Serves customers with expertise in business and personal banking. Highly proficient in handling teller work, setting up accounts and selling bank products.
Overview
4
4
years of professional experience
Work History
Universal Banker
Ecobank Uganda Ltd
Kampala
11.2024 - Current
Assisted customers with account opening and maintenance processes.
Provided guidance on product offerings and financial services available.
Processed transactions accurately and efficiently at the teller window.
Resolved customer inquiries and complaints with professionalism and care.
Processed deposits, withdrawals, loan payments and other financial transactions.
Opened new accounts for customers, including checking accounts, savings accounts and certificates of deposit.
Maintained cash drawer by following exact procedures for transactions and strong security protocols.
Financial Sales Consultant
Prudential Assuarance Uganda Limited
Kampala
06.2023 - 11.2024
Signed up insurance clients at Ecobank Uganda
Successfully enrolled insurance clients at Ecobank Uganda, facilitating their seamless integration onto the Prudential app.
Proactively addressed and resolved client complaints about their ongoing policies
Proficiently compiled comprehensive reports and delivered weekly presentations to staff members ensuring transparent communication and collaboration with in the team.
Finance intern
Sebuuma and Associates Certified Public Accountants
Kampala
04.2022 - 06.2022
Efficiently inputted client information into Quickbooks online
Conducted precise bank reconciliations within the Quickbooks platforms.
Generated electronic invoices through the EFRIS system for diverse clients.
Actively participated in client audits.
Recorded tasks into the Odoo System of accounting ensuring accurate and organized financial documentation.
Finance Intern
Ugafode Microfinance (MDI)
Kampala
03.2022 - 04.2022
Proficiently crafted bank reconciliation statements across multiple banks.
Diligently organized financial records by filing various documents, such as payment vouchers and journal vouchers, ensuring meticulous record-keeping practices for comprehensive financial management.
Education
Bachelors Degree - Business Administration and Management