Cate Namatovu

• Directed Building Tomorrow’s TLC Project in alignment with USAID objectives and Uganda’s Ministry of Education strategy, driving innovation and adaptive learning.
• Managed a $1.3M programme budget to deliver scalable education interventions targeting 800,000 learners through the innovative Roots to Rise approach.
• Led end-to-end project management, ensuring delivery against strategic goals while resolving complex operational and programmatic challenges.
• Served as primary liaison with JSI/World Education, government, and community stakeholders, strengthening partnerships and elevating project visibility at national level.
• Oversaw programme operations (logistics, procurement, HR, and reporting), ensuring compliance with donor regulations and organizational standards.
• Designed and implemented a Monitoring, Evaluation, and Learning (MEL) framework to guide decision-making, improve performance, and support adaptive programming.
• Led and supervised multidisciplinary teams, enhancing performance through coaching, coordination, and effective conflict resolution.

Key Roles and Achievements:

• Led the design and implementation of humanitarian and refugee response programmes, with a strong focus on localization and scalable community-driven solutions.
• Managed a portfolio of donor-funded projects with full budget accountability, overseeing more than $5M in funding from ECHO, USAID, and other institutional donors.
• Led the implementation of scalable, evidence-based interventions, including Mental Health and Psychosocial Support (MHPSS) and EdTech solutions to improve programme reach and effectiveness.
• Directed multidisciplinary teams across seven field offices, strengthening capacity, coordination, and overall performance.
• Built and managed partnerships with 11 local and international organizations, ensuring compliance, quality delivery, and alignment with localization objectives.
• Represented the organization in national and regional forums, strengthening advocacy, visibility, and strategic partnerships.
• Strengthened monitoring, evaluation, and learning (MEL) systems to improve data quality, reporting, learning, and safeguarding compliance.
• Implemented robust safeguarding and security protocols to ensure protection of staff and beneficiaries across programme areas.
• Delivered cross-country training and capacity-building initiatives to strengthen technical skills across multiple country teams.

• Led follow-up of a gold-standard cash transfer project supporting 4,000 coffee farmer recipients in Iganga District, ensuring accountability to donors and beneficiaries.
• Managed payroll generation and payment reconciliation processes using digital systems, and analysed payment success rates to support accurate and transparent cash transfers.
• Supervised and mentored 8 field officers, strengthening productivity, data quality, and compliance with programme standards.
• Managed call-centre operations, handling beneficiary inquiries, complaints, and case documentation through resolution.
• Processed and tracked complaints using Jira, ensuring structured case management, timely resolution, and proper documentation of safeguarding and operational issues.
• Coordinated cross-functional teams and collaborated with multiple departments to ensure timely delivery of operational activities.
• Oversaw recipient data collection, quality assurance, and continuous process improvements to strengthen programme systems and reliability.
• Produced regular performance, operational, and follow-up reports based on payment systems, complaint data, and field monitoring outputs.
• Managed adverse event reporting and safeguarding-related cases, ensuring appropriate escalation and response procedures were followed.
• Supported stakeholder engagement and assisted senior leadership in communication and coordination with partners.
• Managed project budgets and contributed to monitoring and evaluation (M&E) activities to support accountability and reporting.

• Led the successful implementation and scale-up of the Social Assistance Grants for Empowerment (SAGE) programme, expanding from Kiboga District to 40 districts and reaching over 150,000 beneficiaries.
• Managed strategic relationships with government stakeholders, payment service providers (MTN, PostBank, Centenary Bank), and development partners, ensuring efficient enrolment and payment delivery.
• Supervised and strengthened the capacity of 7 regional coordinators and district-level teams, ensuring high-quality service delivery and accountability.
• Coordinated cross-functional teams to resolve complex operational challenges and improve programme efficiency.
• Implemented process improvements that streamlined workflows and reduced operational redundancies.
• Maintained robust quality assurance and monitoring systems to ensure compliance and programme integrity.
• Delivered training and capacity-building programmes to staff, strengthening technical and operational skills.
• Mentored junior staff, supporting career development and strengthening team capability.
• Applied data-driven decision-making to inform planning, performance tracking, and programme improvement.
• Strengthened beneficiary service delivery systems by leveraging digital tools to manage queries and payment verification, reducing complaints and improving grievance handling.

• Established 30 Self-Help Groups and 2 Cluster-Level Associations, promoting community-led economic empowerment and sustainability.
• Enhanced financial inclusion by training community groups on savings, micro-credit schemes, and income-generating activities.
• Formed and supported 20 in-school HIV/AIDS clubs, training over 100 peer leaders to promote health awareness in Luwero District.
• Strengthened community health systems by training health workers and 100 childcare providers through structured capacity-building programmes.
• Successfully planned, implemented, and evaluated six community-based projects, ensuring alignment with strategic objectives and community needs.
• Mentored junior staff to strengthen skills development, performance, and professional growth within the organisation.
• Developed and monitored project workplans, budgets, and deliverables to ensure timely and effective project execution.
• Improved coordination and communication across teams by streamlining reporting and collaboration processes.