Dynamic professional with a proven track record in lead management and excellent communication, honed at Astral Advocates. Spearheaded client retention initiatives and social media campaigns, achieving significant audience growth for Uganda Corporate League. Skilled in fostering teamwork and collaboration, adept at enhancing customer relations and quality assurance. Client Manager dedicated to assisting account executives and account teams by performing administrative and client support duties associated with maintaining client accounts. Focused on ensuring excellent service standards and maintaining high customer satisfaction. Experience providing product and services information, and resolving any emerging problems clients might face with accuracy and efficiency.
Lead Management
Client Retention
Client Interviews
In-home assessment
Customer Relations
Document Review
Quality Assurance
Teamwork and Collaboration
Excellent Communication