Charlotte Tinaruhanga

· Provide technical administration to staff on all IT services, systems and configuration.

• Prepared and managed of the annual IT budgets and procurement plan for the organization
• Prepare annual work plan of the department

· Liaise with internal and external stakeholders to provide technical support.

· Develop and implement IT strategies aligned with Project objectives.

· Evaluating emerging technologies and proposing potential implementations.

· Budgeting and resource allocation for IT projects.

· Monitor, analyze and report on system performance.

· Define and monitor compliance with processes for the setup and installation of end user hardware, software applications, peripherals and other ICT based systems to agreed service levels.

· Develop a risk matrix and put in place risk mitigation measures.

· Enforce system security through management of firewalls, anti-virus, spy-ware and spam ware software.

· Carry out periodic Information Security Training awareness for all the Project staff.

· Performing back-ups and streamlining disaster recovery procedure.

• Tendered advice to the President in respect to ICT matters
• Was responsible for preparing annual work plan of the department
• Provided strategic leadership and innovation using Information Technology guidelines
• Trained staff on tips of information security and computer use
• Supervised and monitored communication system for security measures
• Planned and implemented the President’s On-line campaign on all his on-line platforms and other supporting platforms
• Coordinated Computer and network configurations
• Prepared and managed of the annual IT budgets and procurement plan for the organization
• Ensured staff and agency compliance with set policies
• Coordinated with other Government agencies in the analysis, design, implementation and management of information systems
• Spearheaded the responsibility of enabling all State House staff acquire TIN numbers
• Developed and implemented digital platform guidelines for the organization
• Was responsible for effective social media strategy and fully functional institutional websites

• Company Overview: Nairobi-Kenya
• Ensuring utmost security of the information system
• Monitoring network performance, security and IT infrastructure
• Assembling desktop and server computing hardware
• Recommend improvements to systems and network configurations
• Determine hardware or software requirements
• Nairobi-Kenya

• Company Overview: Micro-Finance Company
• Updating user account information and processes
• Being consultant for computer related problems by staff
• Monitoring server performance and contacting the technical team in case of a problem
• Micro-Finance Company