Summary
A goal-oriented Human Resources Expert with 14 years of experience in talent management strategy, Employee Engagement, training, protocol development and policy implementation. Highly effective at maintaining strong and productive employee relations. Skilled in training, consensus-building, and conflict management in all areas of human resources. Strong financial acumen with demonstrated success in budget development and adherence. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives. Well-qualified HR Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Personable HR Expert with solid background in talent acquisition, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures.
Highly effective at maintaining strong and productive employee relations. Skilled in training, consensus-building and conflict management in all areas of human resources.
Well-qualified Human Resource and Administration Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Well-qualified Human Resource and Administration Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Goal-oriented Human Resources Specialist with fourteen years of experience in training protocol development and policy implementation. Strong financial acumen with demonstrated success in budget development and adherence. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Human Resources Generalist
Mcdermott International Inc.
01.2022 - Current
- Developed strategies to increase employee satisfaction and reduce turnover.
- Created recruitment strategies to find best candidates for each opening.
- Led special training courses such as yearly sexual harassment seminars.
- Collected information on areas such as Local labor laws, Salary surveys and people work culture and analyzed trends in order to assist with making policy decisions.
Human Resources Lead Consultant
Golden Skills Uganda Limited
10.2020 - Current
- Initiate and lead human resource programs and projects!
- Conduct research through various methods (data collection, surveys etc.) to identify a problematic situation or find the cause
- Provide advice and recommendations to HR personnel for resolution of daily issues
- Formulate strategic and practical plans to address human resource matters
- Technical lead in recruiting, training and management of personnel
- Devise plans and techniques to drive change and culture management
- Technical lead in the development and integration of policies
- Select and implement suitable HR technology
- Help establish control systems for compliance with business methods and HR practices
- Review systems and processes and make modifications to address issues
- Refurbish knowledge of advancements in the field and present new ideas
Human Resource and Administration Manager
Ambitious Construction Company Limited
01.2018 - 09.2021
- Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources
- Learned and applied preferred systems for scheduling, purchasing, and problem-solving
- Oversaw corporate events designed to connect and support employees at work and outside of work
- Supervised hiring processes and vendor relationships to maintain smooth operations for company
- Reduced employee turnover through employee development and other retention measures
- Trained employees in company and regulatory compliance requirements to promote conformance
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
- Interviewed, recruited and onboarded new staff for high-performing administration teams
- Developed and implemented improved filing systems for enhanced order and accuracy
- Met department budgets by monitoring and reporting on office expenses
- Updated reports, managed accounts, and generated reports for company database
- Streamlined and improved administrative operations by identifying automation opportunities
- Delivered performance reviews, recommending additional training or advancements
- Greeted visitors, employees and clients politely and professionally for excellent reception service
- Supervised staff and delegated tasks to maintain positive, productive administrative operations
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets
- Built excellent employee experience through culture of service and execution of employee assistance programs
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Verified customer information for orderly, up-to-date online systems
Human Resources Consultant
Sunmaker Energy Limited
01.2017 - 11.2019
- Drive and support recruitment and selection activities ensuring compliance with recruitment process
- Work with senior management team and senior staff on new staff retention strategies and initiatives
- Ensure proper onboarding process
- Ensure oversight and consistency in position titles and grades, across all field locations
- Support staff development activities including promoting the Raising Voices Learning Catalogue
- Develop/maintain local processes for staff development making use of the DRC Learning Catalogue
- Assist managers to identify, recommend and approve Learning & Development initiatives for their employees through Raising Voices's Learning Catalogue
- Proactively respond to and manage performance counseling, employee grievances and disciplinary issues as required, with a focus on building manager competency and ensuring that documentation is kept
- Lead the performance management process
- Act as an impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner and meets all legal and labor regulations and requirements
- Lead people well-being initiatives
- Define and review salary structure in partnership with the Senior Management team and coordinate annual compensation review process and compensation adjustments
- Maintain and update Staff Human Resources Handbooks as necessary
- Proactively pursue continuous process improvement in Human Resources related practices in order to enhance the quality and efficiency of output/delivery
- Work closely with HQ to share information and provide support as required
- Ensure oversight of relevant lists (e.g
- Leave) in coordination with managers and field sites
- Monitor contract end dates and proactively liaise with managers regarding extension or end of contract
- Coordinate the exit process
Part time Human Resources Manager
Gentex Enterprises Limited
01.2011 - 12.2014
- Completed background and reference checks to facilitate hiring and onboarding of employees
- Maintained human resources information system and kept employee files up to date and accurate
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks
- Reviewed human resources paperwork for accuracy and completeness
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters
- Completed employee employment verifications and unemployment paperwork prior to hire or termination
- Developed and administered internal surveys to evaluate employee satisfaction
- Conducted new employee onboarding and provided ongoing orientation training
- Handled employee inquiries and complaints regarding policy and benefits issues
- Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping
- Contributed to development and maintenance of personnel policies to streamline and standardize procedures
- Supported employee relations, cultivating retention with welcoming and inclusive work culture
- Developed and implemented effective recruitment and onboarding strategies for new hires
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees
- Fostered positive work environment through comprehensive employee relations program
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams
- Liaised between multiple business divisions to improve communications
- Distributed employee engagement surveys to identify areas of improvement
Hybrid Human Resources Manager
Concern For the Girl Child
09.2008 - 12.2010
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset
- Motivated employees through special events, incentive programs, and constructive feedback
- Monitored and handled employee claims involving performance-based and harassment incidents
- Organized and led staff orientation programs and training to promote collaboration
- Motivated employees through special events and incentive programs
- Maintained human resources regulatory compliance with local, state and federal laws
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance
- Fostered positive work environment through comprehensive employee relations program
Human Resources Officer
Uganda Technical College, Elgon
04.2006 - 08.2008
- Drafted and documented employee handbook and company policies to reduce compliance risks
- Developed and implemented comprehensive human resources policies and procedures in compliance with applicable federal and state laws
- Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings
- Coordinated employee placements and administrative details
- Collaborated with managers to identify and address employee relations issues
Education
Master of Human Resources Management -
Bachelor of Arts - Social Sciences
Skills
- Company Culture
- Employee Engagement
- Talent strategy
- Diversity, Equity, and Inclusion
- Trade Union Management
- Team Building
- Strategic thinking
- Interpersonal Communication skills
- Human Resources Information Systems
- Confidentiality
- Presentation and Training skills
- Conflict Resolution & Grievance Handling
Certification
- PHR - Professional in Human Resources
- Administrative Law Certificate, LDC Kampala
Accomplishments
- Developed and facilitated training programs on Diversity and Inclusion, resulting in a more inclusive and harmonious work environment.
- Implemented cost-effective benefits program, resulting in 10% reduction in overall benefit expenses.
- Created and implemented performance management strategies that improved performance by 25%.
References
Available upon request
Personal Information
Title: Human Resource Expert
Timeline
Senior Human Resources Generalist - Mcdermott International Inc.
01.2022 - Current
Human Resources Lead Consultant - Golden Skills Uganda Limited
10.2020 - Current
Human Resource and Administration Manager - Ambitious Construction Company Limited
01.2018 - 09.2021
Human Resources Consultant - Sunmaker Energy Limited
01.2017 - 11.2019
Part time Human Resources Manager - Gentex Enterprises Limited
01.2011 - 12.2014
Hybrid Human Resources Manager - Concern For the Girl Child
09.2008 - 12.2010
Human Resources Officer - Uganda Technical College, Elgon
04.2006 - 08.2008
Makerere University - Bachelor of Arts, Social Sciences
Makerere University - Master of Human Resources Management,
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