I am a highly skilled community worker with more than ten years' experience in donor relations, community programs, and outreach. In previous roles, I drove 30% growth in Bible placements, improved donor retention by 30%, boosted database efficiency by 40%, supported events, and raised over Uganda Shillings 60 million annually; I am skilled in budget management, stakeholder engagement, Microsoft Office, and multicultural leadership.
Overview
17
17
years of professional experience
Work History
Short term rental host
Astonish Furnished Homes
Entebbe
07.2024 - Current
Delivered immediate assistance to guests, effectively addressing diverse needs and enhancing their experience.
Provided guests with immediate, knowledgeable assistance for diverse needs.
Developed strong rapport with regular guests, recognising their preferences and ensuring personalised service.
Responded swiftly to clients' queries and challenges, fostering a warm atmosphere to elevate customer satisfaction.
Prepared for clients' bookings to ensure we meet their needs for specific locations.
Monitored online booking sites for new bookings to ensure timely updates.
Project Coordinator, Bible Placements
The Bible Society of Uganda
Kampala
11.2019 - 07.2024
Ensured timely and effective reporting to donors in accordance with the United Bible Societies' global project requirements.
Stakeholder coordination.Managed a budget of over $283,972 (approximately 1 billion Ugandan shillings)
Increased Bible placements and improved the national Bible distribution by 30%.
Improved Bible efficiency by 40% across Uganda while working with the regional branches.
Achieved recognition for outstanding contributions to community outreach.
Created compelling presentations that drove donor interest and support.
Organised community events, resulting in a 50% increase in visibility.
Cultivated relationships with key stakeholders for sustainable growth.
Developed partnerships with local churches, boosting community engagement.
Increased Bible placements by 30% through targeted outreach strategies.
Donor Relations Officer
The Bible Society of Uganda
Kampala
07.2015 - 10.2019
Cultivated strong donor relationships, boosting retention by 40%. Implemented targeted outreach strategies, increasing donations by 25%.
Developed donor communication plans, increasing engagement rates.
Created compelling donor reports, showcasing impact and driving loyalty.
Organised successful fundraising events, raising over $14,676 annually.
Streamlined donor database management, improving efficiency by 40%.
Trained teams on donor engagement best practices, improving overall effectiveness.
Collaborated with Public Relations office to strengthen brand visibility and trust.
Volunteer Coordinator- Peer to Peer project
Restless Development Uganda
Jinja
02.2011 - 10.2013
Developed impactful training programs for volunteers.
Increased volunteer retention by 30% through effective mentorship.
Led team of peer educators to significantly boost community engagement.
Facilitated workshops that educated over 500 participants.
Streamlined communication processes to enhance team collaboration and effectiveness.
Implemented feedback systems to improve program effectiveness.
Executed outreach campaigns that successfully engaged diverse audiences.
Cultivated partnerships with local organizations for resource sharing.
Boosted awareness of health initiatives in local schools.
Achieved a 95% satisfaction rate in participant surveys.
Peer Educator- Peer Education
Kyambogo University Peer Education
Kampala
11.2009 - 11.2010
Empowered peers through engaging workshops and interactive sessions.
Collaborated with diverse teams to create inclusive learning environments.
Increased participation in health programs by 50% through outreach efforts.
Mobilised community members for AMICAALL Uganda HIV/AIDS prevention programmes through joint planning and organisation of health initiatives.
Led health initiatives to improve community well-being that positively impacted communities' well-being.
Fostered supportive community environment, strengthening peer relationships and trust.
Mentored new educators, fostering leadership and growth within the team.
Collaborated with diverse teams to create inclusive learning environments.
Facilitated discussions that generated actionable insights and solutions.
Facilitated open discussions, enhancing communication skills among participants.
Developed tailored resources that improved learning outcomes significantly.
Developed tailored resources, increasing accessibility to vital information.
Promoted diversity and inclusion within educational settings, creating a welcoming environment.
Monitored progress and provided feedback, driving continuous improvement.
Achieved recognition for outstanding contributions to peer education initiatives.
Achieved recognition for outstanding contributions to peer education initiatives.
Education
Postgraduate Diploma - Project Planning and Management
Uganda Management Institute
Kampala
01-2021
Bachelor's Degree - Bachelor of Adult and Community Education
Kyambogo University
Kampala
01-2011
A-Levels - History, Literature, Divinity/Fine Art
Booma International School
Mbarara
01-2007
O-Level - Uganda Certificate of Education
Kinoni Girls' School
Mbarara
01-2005
Skills
Booking management
Customer service
Guest experience enhancement
Client engagement
Complaint management
Conflict resolution
Event coordination
Community outreach
Donor relations
Relationship management
Staff coordination
Cost management strategies
Decision making capacity
Knowledge of hygiene standards
Training
Community of practice for East African Regional Bible Societies implementing the Trauma Healing project. The Bible Society of Uganda. 27th - 30th June 2017.
Caregivers’ training for people working with trauma-affected, The Bible Society of Uganda. 8th – 12th Feb 2016.
Three days of advocacy training, It Takes Two (ITT) and DSW, 9th -11th December 2014.
Certificate in Community facilitation skills, Mbarara University of Science and Technology & Healthy Child Uganda, 9th-20th Sept 2013.
Training in communication with young people on Sexual & Reproductive Health issues, Rutgers WTF, 4th - 8th Mar 2013.
Master facilitators’ training on developing a curriculum for upper primary classes, Rutgers WPF and Straight Talk Foundation. 21st – 24th Jan 2013.
One-month training and five months of community work, Restless Development Uganda, Jan 2012 – Feb 2012.
Completed a ten-day health workshop facilitated by TASO Uganda and AMICAALL Uganda Peer Education, Kyambogo University, 8th-17th May 2010
Timeline
Short term rental host
Astonish Furnished Homes
07.2024 - Current
Project Coordinator, Bible Placements
The Bible Society of Uganda
11.2019 - 07.2024
Donor Relations Officer
The Bible Society of Uganda
07.2015 - 10.2019
Volunteer Coordinator- Peer to Peer project
Restless Development Uganda
02.2011 - 10.2013
Peer Educator- Peer Education
Kyambogo University Peer Education
11.2009 - 11.2010
Postgraduate Diploma - Project Planning and Management
Uganda Management Institute
Bachelor's Degree - Bachelor of Adult and Community Education
Short Term Property Rental Host & Co Host at Opulence Marketing & ConsultingShort Term Property Rental Host & Co Host at Opulence Marketing & Consulting