For the past 8 years, I have been a dedicated medical laboratory professional who is keen to apply my knowledge and expertise to a leadership position. Excels at workflow coordination and resource management, with an exceptional track record of collaborative, cross-functional teamwork in high-pressure environments. Talented in administrative oversight, recruitment processes, and customer service improvements.
Overview
11
11
years of professional experience
11
11
years of post-secondary education
Work history
Laboratory Manager
Rocket Health Africa
Kampala
11.2018 - Current
Designed and implemented one of the 1st consistent remote mobile laboratory services in Uganda using digital technology innovations.
Managed daily in-house and field clinical laboratory operations at 3 laboratory sites with a shift schedule of up to 50 full-time and part-time staff.
Designed the lab setup layout, equipped and registered 2 new satellite laboratories with the Ugandan regulatory authorities
Developed and executed strategic business development plans and resource budgeting to grow the lab service revenues by more than 20%.
Coordinated laboratory human resource recruitment and onboarding through job application screening and conducting interviews for multiple positions.
Managed operational costs by bringing down Human resource and Inventory wastage costs by 31.4% and 12% respectively in 2023.
Collaborated with software developers to co-design and develop a custom-built laboratory Information System (LIS) software.
Ensured 100% uptime of diagnostic laboratory testing capacity through timely and efficient inventory procurement and equipment maintenance.
Completed product documentation with accurate, up-to-date information for reliable records.
Conducted 2 trainings on the implementation of the laboratory quality management system according to ISO 15189:2012.
Set and monitored laboratory KPIs to maintain productivity and performance within targets.
Medical laboratory technologist
AAR Healthcare Uganda
Kampala
05.2015 - 11.2018
Sample collection and performance of routine diagnostic laboratory tests such as Haematology, Clinical Chemistry, and Immunology according to agreed laboratory protocols.
Followed quality control procedures to maintain sample integrity while handling reagents with care and precision.
Daily operation, calibration, and maintenance of various lab equipment such as Mindray BS120, Mindray BC20s, and Cobas c111 among others to consistently meet accuracy and schedule targets.
Monthly support to the laboratory in-charge in accurate data compilation and administrative reporting.
Training of new staff and junior lab technicians through scheduled CME sessions.
Team participation in External Quality Assurance (EQA) activities in coordination with the Uganda Virus Research Institute(UVRI).
Carrying out periodic community outreach for disease surveillance and sensitization.
Safely treated and disposed of clinical waste following company policy.
Medical laboratory technologist
International Hospital, IHK
Kampala
08.2013 - 01.2014
Accurately collected and processed biological specimens from a daily average of 50 patients, following established Standard Operating Procedures (SOP).
Achieved high levels of customer satisfaction, employing time management, empathy, and communication skills to handle and resolve stressful circumstances and customer conflicts.
Performing basic haematology and clinical chemistry lab tests such as Complete blood count, Liver function tests and Glycosylated haemoglobin.
Performed routine maintenance on laboratory equipment, preventing malfunctions and downtime in addition to ensuring daily quality control and maintenance is done
Preparation of working reagents and chemicals for the team.
Recorded all data and results accurately and responsibly.
Trained and mentored 2 junior technicians to consistently meet and exceed productivity goals.
Education
Master of Business Administration -
Uganda Management Institute
Kampala, Uganda
07.2022 -
Biomedical Laboratory Technology -
Makerere University
Kampala, Uganda
08.2011 - 12.2014
Uganda Advanced Certificate of Education (UACE) -
Makerere College School
Kampala, Uganda
03.2009 - 12.2010
Uganda Certificate of Education (UCE) -
Taibah College School
Kampala, Uganda
02.2004 - 12.2008
Primary Leaving Examination (PLE) -
Mudakori Primary School
Kampala, Uganda
01.2004 - 12.2004
Skills
Strategic planning and leadership
Laboratory quality assurance
Good Clinical Laboratory Practice (GCLP) knowledge
Communication skills
Inventory management
Automated analysis equipment
Budgeting and financial reporting
Problem-solving
Marketing
Leadership
Affiliations
Feb 2023: Sexual Harassment in the workplace
Aug 2022: Fundamentals of Global Health Research
Mar 2019: CITI-Good Clinical Practice (GCP)
Oct 2016: UVRI-Good Clinical Laboratory Practice (GCLP)
Mar 2015: Allied Health Professionals Council Registration
Interests
Swimming
Live band music
Travelling
Playing Trivia Games
Languages
English
Native
Swahili
Native
Luganda
Intermediate
Spanish
Beginner
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
One doesn’t discover new lands without consenting to lose sight, for a very long time, of the shore.