Conny Cindy Namayanja
Kampala
Summary
Dynamic and detail-oriented accountant with proven expertise at Winix Hotel, excelling in financial accuracy and record maintenance. Adept at customer relations and complaint resolution, I effectively managed cash transactions and enhanced guest experiences, showcasing strong multitasking abilities and a commitment to service excellence.
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with an understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Accountant
Winx Hotel
12.2024 - Current
- Gathered financial information, prepared documents, and closed books.
- Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Collected and reported monthly expense variances and explanations.
- Handled day-to-day accounting processes to drive financial accuracy.
Waitress
Top Five Hotel
09.2023 - 11.2023
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Kept server areas clean and stocked to increase efficiency while working at tables.
- Processed orders and sent to kitchen employees for preparation.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Education
No Degree - Catering
The Culinary School Uganda
Ntinda - Kisaasi Rd, Kampala06-2019
Skills
- Customer relations
- Customer service
- Strong multitasking
- Time management
- Inventory management
- Dining area maintenance
- Greeting guests
- Order taking
- Complaint resolution
- Menu presentation
- Bill computation
- Banquet coordination
- Seating arrangements
- Special event coordination
- Team collaboration
Certification
- Catering, The Culinary School Uganda - 2019
Languages
English
Intermediate (B1)
Luganda
Beginner (A1)
Timeline
Accountant
Winx Hotel
12.2024 - Current
Waitress
Top Five Hotel
09.2023 - 11.2023
No Degree - Catering
The Culinary School Uganda
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