Crispo Godfrey Ssenyange

Information Technology

Summary

Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity. Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Information Technology

Overview

years of professional experience

Work History

Head IT Manager /IT Consultant

C&H End Point Solutions Ltd

Kampala

01.2014 - Current

Monitored office workflow and administrative processes to keep operations running smoothly.
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Led change and transformation across business areas to deliver benefits and align company resources.
Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
Skilled at working independently and collaboratively in a team environment.
Resolved problems, improved operations and provided exceptional service.
Self-motivated, with a strong sense of personal responsibility.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Demonstrated creativity and resourcefulness through the development of innovative solutions.

IT Manager

Silk Group Of Companies

02.2010 - 12.2013

Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
Oversaw IT department operations and training.
Oversaw daily performance of computer systems and immediately responded to issues to keep network up and running.
Updated customers and senior leaders on progress and roadblocks.
I oversaw the implementation of the Micros Point of Service and Inventory system.
Maintained the Micros Point of Service and inventory System that was being used within Liquid Silk Bar and Lounge which was an entity of Silk Group of companies
I did general servicing of systems that where within my department Ie Computers, Printers, scanners, Network equipment like routers, network switches,
I spear headed the implementation and setup of the networks both the Local area networks and the wireless networks
I also participated in the installation of user software like Quickbooks, Tally, Microsoft office, Operating systems.
I also over saw any IT trainings that were done within the company.

IT Field Support Technician

Second Life Uganda

12.2008 - 01.2010

Streamline repair processes to minimize day-to-day downtime and increase overall productivity.
Restored data on computers and office machines.
Updated and replaced outdated drivers and software for computers and office machines.
Facilitated maintenance team training procedures to align with company standards.
I and the team Installed multiple security systems in bank, schools, offices, government entities, homes. These included CCTV systems, Access control Systems, Time and attendance systems, Alarm Systems.
We also Implemented solar and power backup systems
We also did backups for various customers ie setting up of NAS drives that cld be accessed on the move

IT Intern

Go Mellenium

10.2007 - 11.2008

Assisted IT team members by crafting project research material for implementation.
Collaborated to assist support protocol development and offered consultation based on cross-functional knowledge.
Supported IT department in handling technology rollout and maintenance.
Delivered assistance and support for team-based IT projects.

Education

Bachelor of Business Computing - Information Technology And Business

Makerere University

Kampala Uganda

01.2010

Skills

Sales Leadership

Mentoring and Training

Recruitment Strategies

Strategic Partnerships

Committed to completion of tasks

Good at Research within IT

Timeline