Crispo Godfrey Ssenyange
Information Technology
Summary
Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity. Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Information Technology
Overview
17
17
years of professional experience
Work History
Head IT Manager /IT Consultant
C&H End Point Solutions Ltd
Kampala
2014.01 - Current
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Skilled at working independently and collaboratively in a team environment.
- Resolved problems, improved operations and provided exceptional service.
- Self-motivated, with a strong sense of personal responsibility.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
IT Manager
Silk Group Of Companies
2010.02 - 2013.12
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Oversaw IT department operations and training.
- Oversaw daily performance of computer systems and immediately responded to issues to keep network up and running.
- Updated customers and senior leaders on progress and roadblocks.
- I oversaw the implementation of the Micros Point of Service and Inventory system.
- Maintained the Micros Point of Service and inventory System that was being used within Liquid Silk Bar and Lounge which was an entity of Silk Group of companies
- I did general servicing of systems that where within my department Ie Computers, Printers, scanners, Network equipment like routers, network switches,
- I spear headed the implementation and setup of the networks both the Local area networks and the wireless networks
- I also participated in the installation of user software like Quickbooks, Tally, Microsoft office, Operating systems.
- I also over saw any IT trainings that were done within the company.
IT Field Support Technician
Second Life Uganda
2008.12 - 2010.01
- Streamline repair processes to minimize day-to-day downtime and increase overall productivity.
- Restored data on computers and office machines.
- Updated and replaced outdated drivers and software for computers and office machines.
- Facilitated maintenance team training procedures to align with company standards.
- I and the team Installed multiple security systems in bank, schools, offices, government entities, homes. These included CCTV systems, Access control Systems, Time and attendance systems, Alarm Systems.
- We also Implemented solar and power backup systems
- We also did backups for various customers ie setting up of NAS drives that cld be accessed on the move
-
IT Intern
Go Mellenium
2007.10 - 2008.11
- Assisted IT team members by crafting project research material for implementation.
- Collaborated to assist support protocol development and offered consultation based on cross-functional knowledge.
- Supported IT department in handling technology rollout and maintenance.
- Delivered assistance and support for team-based IT projects.
Education
Bachelor of Business Computing - Information Technology And Business
Makerere University
Kampala Uganda01.2010
Skills
Sales Leadership
undefinedTimeline
Head IT Manager /IT Consultant
C&H End Point Solutions Ltd
2014.01 - Current
IT Manager
Silk Group Of Companies
2010.02 - 2013.12
IT Field Support Technician
Second Life Uganda
2008.12 - 2010.01
IT Intern
Go Mellenium
2007.10 - 2008.11
Bachelor of Business Computing - Information Technology And Business
Makerere University
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