Daanya Wenn.Kiima
Finance & Banking
Kampala,102
Summary
I am a dedicated and results-driven professional with +10 years’ experience in Sales, Partnership with Banks, PSP, E-wallets merchants and Business Development. I have vast experience in alternative payment methods for global, regional and local merchants. cross- board payments, remittances payments, payments partnership (banks& telecoms) and Business operations.
Overview
21
21
years of professional experience
1
1
Language
Work History
MANAGER
PRODUCTS & ACQUIRING, ECOBANK UGANDA
02.2023 - Current
- Main roles and responsibilities
- Responsible for the end-to-end lifecycle - planning, execution and implementation of the capabilities that fall under all four of these domains
- Cash displacement, increase acceptance (Card & payments acquiring, alternate payment experience (Ecobank
- Pay) & increase revenue
- Grow Consumer to Business (C2B) segment - Delivering the ability for consumers to pay merchants that might not have full electronic acceptance infrastructure, such as sole traders, market stall operators or micro businesses
- Business to consumer payments(B2C)- Enabling businesses with a need to make fast, direct-to-account payments to consumers, such as emergency relief funding, insurance payouts or gift vouchers grow the largest active agency network in country
- International payments: Combining (in one easy to use application) the ability for people to do near real-time payments across different financial institutions and overseas country product sales targets distributed on digital channels and through agency
- Guide the design of the platform from a client/user experience perspective
- Build value based and strategic “win-win” relationships with partners where applicable
- Identify & execute commercial/market initiatives for incremental volume/revenues/ profits
- Ensure the affiliate distribution is optimized leveraging consumer analysis
- Actively pursue opportunities to improve our route to Market, leveraging best practices
- Ensure application of consumer programs designed to enhance consumer brand equity.
REQUESTS Director Sales
ENSIBUUKO UGANDA Limited
12.2020 - 01.2020
- Main roles and responsibilities
- Owning and hitting/exceeding annual sales targets within assigned territory and accounts
- Developing and executing strategic plans to achieve sales targets and expand our customer base
- Building and maintaining strong, long-lasting customer relationships
- Partner with customers to understand their business needs and objectives
- Effectively communicate the value proposition through proposals and presentations
- Understand category-specific landscapes and trends
- Reporting on forces that shift tactical budgets and strategic direction of accounts
Head Corporate Sales
SWIPEIT LIMITED
07.2019 - 12.2019
- Main roles and responsibilities
- Overseeing and coordinating all activities and operations of the corporate sales department
- Coordinating the activities of a corporate sales team in order to build a healthy and profitable relation with partners and associates
- Setting weekly quarterly monthly and annual sales targets for the corporate sales executives, making sure these targets are realistic and achievable
Senior Business Development Manager
PESAPAL Uganda Limited
10.2017 - 06.2019
- Main roles and responsibilities
- Driving execution standards across all assigned channels
- Deliver Volume and Revenue growth as per agreed targets
- Ensuring that Business plans by Channel and by outlet are well executed
- Proper and accurate implementation of Promotions in the assigned trade
- Motivate, Manage, train and coach merchandisers to execute in trade as per Brand guidelines
- Execute Market development projects to achieve competency goals/ objectives
- Respond to client-initiated contact, assisting them with a full range of financial transactions
- Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
- Cultivate and maintain relationships with merchants to make the most of business opportunities and referrals
- Actively listen and engage clients in conversation to further understand their individual needs
- Work as part of an integrated management team to ensure, standards and are met and operating models delivered
- Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimize loss
- Adhere to selling process and sales quality requirements
Country Sales Manager
Direct Pay Online Uganda Ltd
05.2017 - 09.2017
- Main roles and responsibilities
- Develop strategic plans by studying the market area opportunities, presenting assumptions, and recommending objectives
- Accomplish subsidiary objectives by establishing plans, results measurement, and contribute to team effort by accomplishing related results as needed
- Build company image through brand visibility and collaborating with customers, government, community organization, enforcing ethical business practices
- Delivering volume and revenue growth as per agreed yearly targets
- Analyzing sales data and forecasting future sales volume to grow revenue through product penetration
- Implementing all trade activities as per set Brand plans and managing budgets as per set guidelines
- Developing incentives to motivate the online distributor sales teams and the trade to deliver as per target
- Implementation of recommended channel margins and pricing structures
- Manage, train, coach and motivate teams for effectiveness of market execution
- Managing third party marketing agencies in line with Brand strategy
- Monitoring and maintaining healthy stock levels in trade – both
- Modern Trade and Wholesale
- Outstanding Achievements
- Consistent brand growth over 4 years of over 15%
- Due to timely reporting and an improved flow of communication, increased sales volumes
Supervisor
Equity Bank
01.2015 - 02.2017
- Main roles and responsibilities
- Manages an assigned geographic sales area to maximize sales revenues and meet corporate objectives
- Establishes and manages effective programs to compensate, coach, appraise and train sales personnel
- Personally, observe the performance of the sales team in the field on a regular basis
- Key achievements:
- Oversaw the successful sales leads and onboarding of high-profile merchants which was implemented across the sales income line and resulted in a 80% improvement in sales performance, merchants like Serena Hotels, Protea Hotels, City blue one Hotel
- Ruparelia Group of companies, UTB2004, Adrift, Woolworth etc
- Seconded by head of payments & channels to support sales teams in other regions and ensure that their quarterly targets were achieved
- Increased my territories client base by 85% with the highest performing portfolio year –on – year
- Merchant Acquiring & Relationship Executive, Equity Bank, Uganda
01.2014 - 12.2014
- Main roles and responsibilities
- Conduct intensive and structured prospecting of new clients to identify and develop new accounts
- Plans and organizes personal sales strategy by maximizing the
- Return on Time Investment for the territory/segment
- Build and maintain effective customer relationships in order to build strong loyalty, and handle and respond to existing products queries from clients quickly, effectively and accurately
- Provide customers with the appropriate selection, sampling of products in response of their inquiries and provide quotations accordingly
- Key Achievements
- Established good working relationships with customers and improve support service level by 70%
- Developed client relationships to increase profitability
- Established the Sales Territory and increased my portfolio from 10 existing merchants to over 80+ merchant customers, which increased sales by 90%
- Exceeded annual sales goals by increasing sales by 55% a year in both new merchant onboarding and sales quotas to earn the right to be promoted to supervisorial level
Operations Clearing Manager
Equity Bank
03.2013 - 12.2013
- Main roles and responsibilities
- To ensure risk free handling and prompt processing of clearing cheques covering, inward and outward clearing cheques and
- Settlement
- To coordinate operational risks for the clearing unit as the
- Responsible Person
- Key achievements:
- Raised clearing entries to a daily basis and reconciling all clearing accounts on a daily basis
- Liaises with relevant parties (e.g
- Corporate relationship managers, branch managers) to obtain approvals for transactions to be processed
- This grew our overdraft income to 40% in profit on monthly basis
- Oversaw the switched between vendors for Image Cheques
- Clearing system.
Operations Manager
Crane Bank, Uganda Limited
07.2009 - 02.2013
- Main roles and responsibilities
- Enhance efficiency, effectiveness and improve branch performance
- Manage and coordinate all the branch activities
- Key achievements:
- Exceeded aggressive sales branch target goals and revenue targets for four consecutive years and was the best performing staff and branch
- Recognized as "Best performing staff” of the Year" in 2005.
Bank Roles, Crank Bank Uganda Limited
09.2002 - 06.2009
- Main roles and responsibilities
- Overrode teller’s transactions exceeding assigned limits, managed overdraft accounts and monitored their interest
- Dealt with the treasury department to fix deposits for the branch, renew and change the interest rates according to the daily chart for the benefit of customers
- Executed the process of selling and buying foreign exchange currencies
- Reported to Operations Manager and managed 10 staff
- Key achievements:
- Ensure ongoing and consistent customer satisfaction by providing on-time delivery and follow-up
- Instrumental in executing the work flow system linking the branch and the centralization units
- Introduced automation of the time deposit rollover process
- Oversaw and was involved in implementing the Direct Debit System in the Bank.
BUSINESS DEVELOPMENT MANAGER
UGANDA
01.2004 - 01.2004
- Main roles and responsibilities
- Contacting Potential clients to establish remittance payment solutions
- Planning and overseeing new marketing initiatives
- Researching organizations and individuals to find new opportunities
- Increasing the value of current customers while attracting new ones
- Finding and developing new markets and improving sales
- Attending conferences, meetings, and industry events
- Developing quotes and proposals for clients
- Developing goals for the development team and business growth and ensuring they are met
- Training personnel and helping team members develop their skills
- Analyzing current and past financial data and providing strategies to cut costs and increase revenue
- Lead the charge on market research plans to identify new opportunities
- Working with executives to implement marketing strategies and new opportunities
- Encouraging new and existing clients by creating and improving proposals
- Tracking expenses and maintaining the company budget
- Ensuring that the company meets revenue budget
- Developing and pitching ideas for potential investor
Education
Master of Business - undefined
Christian University
08.2016 - 1 2018
Certified Professional Bankers - undefined
Uganda Institute of
Banking and Financial
Services
08.2014 - 7 2016
Bachelor’s degree - Information Technology
08.2001 - 4 2001
Diploma - Software Engineering
Aptech Worldwide
02.2002 - 12 2004
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Skills
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Timeline
MANAGER
PRODUCTS & ACQUIRING, ECOBANK UGANDA
02.2023 - Current
REQUESTS Director Sales
ENSIBUUKO UGANDA Limited
12.2020 - 01.2020
Head Corporate Sales
SWIPEIT LIMITED
07.2019 - 12.2019
Senior Business Development Manager
PESAPAL Uganda Limited
10.2017 - 06.2019
Country Sales Manager
Direct Pay Online Uganda Ltd
05.2017 - 09.2017
Master of Business - undefined
Christian University
08.2016 - 1 2018
Supervisor
Equity Bank
01.2015 - 02.2017
Certified Professional Bankers - undefined
Uganda Institute of
Banking and Financial
Services
08.2014 - 7 2016
01.2014 - 12.2014
Operations Clearing Manager
Equity Bank
03.2013 - 12.2013
Operations Manager
Crane Bank, Uganda Limited
07.2009 - 02.2013
BUSINESS DEVELOPMENT MANAGER
UGANDA
01.2004 - 01.2004
Bank Roles, Crank Bank Uganda Limited
09.2002 - 06.2009
Diploma - Software Engineering
Aptech Worldwide
02.2002 - 12 2004
Bachelor’s degree - Information Technology
08.2001 - 4 2001
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