Dedicated Software Tester, bringing 8+ years of experience. Promptly responds to emergency software issues, inspecting malfunctions professionally and knowledgeably. Able to conduct complicated inspections within five-minute timeframe, exceeding manager expectations. Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
I am currently pursuing a diploma in Information technology at Victoria university, attached is the admission letter.