Summary
Overview
Work History
Education
Skills
Timeline
Generic
David Ngobi

David Ngobi

Care Assistant
Kampala

Summary

Enthusiastic Support Worker/Administrative Clerk with over 6 years of experience working with vulnerable people in fast paced environments. Secures team success through hard work, attention to detail and excellent organisation.

Overview

8
8
years of professional experience
7
7
years of post-secondary education
2
2
Languages

Work History

Gas Station Manager

Shell Ndagire Road - Qima Ventures Ltd.
Kireka, Kira Municipality
03.2023 - Current
  • Monitored fuel prices and adjusted values following guidelines and cost fluctuations.
  • Controlled dry stock products and pricing, achieving target margins and minimising waste.
  • Implemented employee incentive programs to boost performance and drive sales growth.
  • Trained cashiers to deliver exceptional service and maintain customer loyalty.
  • Coordinated staff schedules to cover expected customer demand.
  • Oversaw repairs and maintenance for building and petrol pumps.
  • Managed and supervised fuel station operations with team of 19 members.
  • Oversaw business staffing and training, building successful, customer-focused team.
  • Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
  • Kept business in compliance with internal controls, industry regulations and health and safety requirements.

Care Support Worker/Administrative Clerk

Kampala Orthopaedic and Trauma Centre
Kampala., Kampala Central
10.2015 - 12.2022
  • Trained Patients how to use walking aids, like; wheelchairs, walkers, walking sticks, under and elbow crutches.
  • Offered clinical support from wound care to medication administration under close supervision of doctors and nurses.
  • Worked in close partnership with families, friends and doctors to improve treatment effectiveness.
  • Built meaningful rapport with patients with range of conditions.
  • Photocopied, laminated and bound documents to support meeting preparation.
  • Managed incoming and outgoing mail on, maintaining prompt responses and filing for maximum office efficiency.
  • Answered approximately 25 incoming calls and emails per day, responding to patients and relaying messages to staff to ensure quick resolutions.
  • Coordinated appointment scheduling, optimizing use of office resources.
  • Conducted thorough data entry tasks, maintaining accuracy in information management systems.
  • Helped to prepare reports and presentations to aid informed decision-making.
  • Managed office supplies and inventory for day-to-day operations.
  • Produced clean, error-free professional business correspondence for office team.
  • Applied math abilities to calculate and check financial figures.
  • Supported staff with administrative needs for photocopying, faxing and filing.
  • Wrote professional letters, emails and memoranda for business communication.
  • Monitored physical and emotional wellbeing of individuals, reporting changes to the Doctors and Physiotherapists

Education

The Care Certificate - Caregiving

CareTuition
United Kingdom
02.2024 - 02.2024

Caregiving Certficate - Caregiving

Alison
Online
12.2023 - 02.2024

Diploma of Higher Education - Information & Communication Technology

Makerere Business Institute - MBI
Kampala.
08.2017 - 10.2019

Certificate of Higher Education - Computer Applications

Makerere Business Institute - MBI
Kampala.
08.2017 - 10.2019

Diploma of Higher Education - Education

Kyambogo University
Kampala
09.2013 - 09.2015

Skills

Customer service skills

undefined

Timeline

The Care Certificate - Caregiving

CareTuition
02.2024 - 02.2024

Caregiving Certficate - Caregiving

Alison
12.2023 - 02.2024

Gas Station Manager

Shell Ndagire Road - Qima Ventures Ltd.
03.2023 - Current

Diploma of Higher Education - Information & Communication Technology

Makerere Business Institute - MBI
08.2017 - 10.2019

Certificate of Higher Education - Computer Applications

Makerere Business Institute - MBI
08.2017 - 10.2019

Care Support Worker/Administrative Clerk

Kampala Orthopaedic and Trauma Centre
10.2015 - 12.2022

Diploma of Higher Education - Education

Kyambogo University
09.2013 - 09.2015
David NgobiCare Assistant