David Ngobi
Care Assistant
Kampala
Summary
Enthusiastic Support Worker/Administrative Clerk with over 6 years of experience working with vulnerable people in fast paced environments. Secures team success through hard work, attention to detail and excellent organisation.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Gas Station Manager
Shell Ndagire Road - Qima Ventures Ltd.
Kireka, Kira Municipality
2023.03 - Current
- Monitored fuel prices and adjusted values following guidelines and cost fluctuations.
- Controlled dry stock products and pricing, achieving target margins and minimising waste.
- Implemented employee incentive programs to boost performance and drive sales growth.
- Trained cashiers to deliver exceptional service and maintain customer loyalty.
- Coordinated staff schedules to cover expected customer demand.
- Oversaw repairs and maintenance for building and petrol pumps.
- Managed and supervised fuel station operations with team of 19 members.
- Oversaw business staffing and training, building successful, customer-focused team.
- Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
- Kept business in compliance with internal controls, industry regulations and health and safety requirements.
Care Support Worker/Administrative Clerk
Kampala Orthopaedic and Trauma Centre
Kampala., Kampala Central
2015.10 - 2022.12
- Trained Patients how to use walking aids, like; wheelchairs, walkers, walking sticks, under and elbow crutches.
- Offered clinical support from wound care to medication administration under close supervision of doctors and nurses.
- Worked in close partnership with families, friends and doctors to improve treatment effectiveness.
- Built meaningful rapport with patients with range of conditions.
- Photocopied, laminated and bound documents to support meeting preparation.
- Managed incoming and outgoing mail on, maintaining prompt responses and filing for maximum office efficiency.
- Answered approximately 25 incoming calls and emails per day, responding to patients and relaying messages to staff to ensure quick resolutions.
- Coordinated appointment scheduling, optimizing use of office resources.
- Conducted thorough data entry tasks, maintaining accuracy in information management systems.
- Helped to prepare reports and presentations to aid informed decision-making.
- Managed office supplies and inventory for day-to-day operations.
- Produced clean, error-free professional business correspondence for office team.
- Applied math abilities to calculate and check financial figures.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Wrote professional letters, emails and memoranda for business communication.
- Monitored physical and emotional wellbeing of individuals, reporting changes to the Doctors and Physiotherapists
Education
The Care Certificate - Caregiving
CareTuition
United Kingdom 2024.02 - 2024.02
Caregiving Certficate - Caregiving
Alison
Online 2023.12 - 2024.02
Diploma of Higher Education - Information & Communication Technology
Makerere Business Institute - MBI
Kampala. 2017.08 - 2019.10
Certificate of Higher Education - Computer Applications
Makerere Business Institute - MBI
Kampala. 2017.08 - 2019.10
Diploma of Higher Education - Education
Kyambogo University
Kampala 2013.09 - 2015.09
Skills
Customer service skills
Relationship Management
Time Management
Driving
Communication skills
Payroll administration
Inventory management
Problem-solving
Leadership
Google Workspace
Interpersonal relationship
Timeline
The Care Certificate - Caregiving
CareTuition
2024.02 - 2024.02
Caregiving Certficate - Caregiving
Alison
2023.12 - 2024.02
Gas Station Manager
Shell Ndagire Road - Qima Ventures Ltd.
2023.03 - Current
Diploma of Higher Education - Information & Communication Technology
Makerere Business Institute - MBI
2017.08 - 2019.10
Certificate of Higher Education - Computer Applications
Makerere Business Institute - MBI
2017.08 - 2019.10
Care Support Worker/Administrative Clerk
Kampala Orthopaedic and Trauma Centre
2015.10 - 2022.12
Diploma of Higher Education - Education
Kyambogo University
2013.09 - 2015.09