Summary
Overview
Work History
Skills
Certification
Knowledgeskills
Qualificationsexperience
Languages
References
Timeline
Generic

Kireru Beebwa Oniziforous

Bukoto

Summary

Custodian of the grand vision of scaling up digital solutions and data utilization. Experienced in initiating projects, gathering requirements, and coordinating projects to deliver digital and data solutions that maximize value. Adept in business analysis, project management, and technical troubleshooting, with a focus on achieving technical usability, user acceptability, and domain suitability.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Database Administrator

Pride Microfinance Ltd
11.2020 - 10.2022
  • Successfully installed, configured, and maintained multiple database management systems (DBMS), ensuring optimal performance and reliability
  • Developed and managed comprehensive backup and recovery strategies, ensuring 100% data availability and preventing data loss
  • Planned and executed several successful data migration projects with minimal downtime, ensuring seamless transitions and data integrity
  • Monitored database performance and conducted regular performance tuning, resulting in a 25% improvement in query response times
  • Troubleshot the Pride Channels i.e ATMs and the Pride Mobile Application
  • Took a key lead IT role in new innovations from our Business Development Team, performing User Acceptance Tests (UATS) and System Integration Tests (SITs), preparing manuals to the end users on usage of new business applications.

Business Systems Support Officer

Pride Microfinance
01.2018 - 11.2020
  • Provided first and second-line technical support by analyzing, diagnosing, and resolving systems issues for Pride staff
  • Installed and configured over 10 business applications across all Pride Microfinance branches nationwide, ensuring smooth operations
  • Delivered technical support, maintaining 99% availability of business applications for all users
  • Efficiently attended to over 100 server systems, Pride's channels, core banking system, and email requests monthly, reducing downtime by 20%
  • Trained over 200 users on proper usage of business systems applications, enhancing user competence and satisfaction
  • Generated biweekly reports on resolved, unresolved, and closed tickets, ensuring transparent tracking and escalation of unresolved issues.

Business Systems Support Specialist

dfcu BANK -Uganda
  • Supervised and provided oversight over IT Applications administrators, ensuring efficient and effective application management and support
  • Conducted regular Service Review Meetings with vendors, ensuring service level agreements (SLAs) were met and maintained high-quality vendor relationships
  • Contributed to the development of various Technology (TEC) projects, aligning them with the broader programme strategy, policies, and digital transformation agenda of the Bank
  • Delivered digital solutions and automated business processes on time and within budget
  • Advocated for the adoption of digital systems and collaborated with business teams for implementation
  • Functioned as a project Technical Coordinator, managing estimates, preparing business cases, and carrying out resource planning and risk identification
  • Supported and contributed to strategic thinking, policies, and guidelines on digital systems and tools, aligning with dfcu's strategic plan
  • Troubleshot and resolved issues during production and deployment stages, minimizing downtime and ensuring continuous service availability
  • Contributed to technical capacity building by producing technical documentation, user guides, and standards
  • Promoted data-driven decision-making by integrating data from various back-end services and databases
  • Supported the identification, development, and management of potential partnerships for collaborative digital information systems implementation
  • Collaborated with developers to ensure the timely delivery and continuous enhancement of digital tools, maintaining a focus on user needs and business goals
  • Managed, developed, coached, and mentored team staff, providing technical support to cross-functional team members and fostering a collaborative work environment.

Skills

  • Strong analytical and reporting skills
  • Familiarity with data management tools
  • Python and R
  • Proficient in briefing management
  • Experienced in working closely with deployment, design, and development teams
  • Advanced knowledge of digital solutions best practices
  • Excellent communication skills

Certification

Refer to my linked in to verify and view all my certificates. https://www.linkedin.com/in/kireru-beebwa-oniz-9a1811113/

Knowledgeskills

Strong analytical and reporting skills, capable of analyzing and reporting research findings and drawing actionable conclusions., Databases: MariaDB/MySQL, PostgreSQL/Postgres, Mongo and Oracle, Python and R, Proficient in briefing management on project progress., Experienced in working closely with deployment, design, and development teams to optimize user experience on digital solutions., Advanced knowledge of digital solutions best practices., Excellent communication skills

Qualificationsexperience

First Class Degree in Information Technology and Computing, Kyambogo University, Master of Science Data science, Manipal Academy of Higher Education -India (4th semester), Business Systems Support Specialist, dfcu BANK, Uganda, 10/28/22, Present, Supervised and provided oversight over IT Applications administrators, ensuring efficient and effective application management and support., Database Administrator, Pride Microfinance Ltd, 11/2020, 10/2022, Successfully installed, configured, and maintained multiple database management systems (DBMS), ensuring optimal performance and reliability., Business Systems Support Officer, Pride Microfinance, 01/2018, 11/2020, Provided first and second-line technical support by analyzing, diagnosing, and resolving systems issues for Pride staff.

Languages

Fluency in oral and written English, including strong writing skills.

References

  • Nelson Mwebaze Keikara, Manager Applications & Channels, Equity Bank, mweban@gmail.com, +256 752977762
  • Robert Sseruwagi, Projects Manager, dfcu Bank, +256 772760762
  • Ogwang Daniel, Technical Leader Enterprise Infrastructure, Diamond Trust Bank, ogwangd91@gmail.com, +256 781531486

Timeline

Database Administrator

Pride Microfinance Ltd
11.2020 - 10.2022

Business Systems Support Officer

Pride Microfinance
01.2018 - 11.2020

Business Systems Support Specialist

dfcu BANK -Uganda

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Kireru Beebwa Oniziforous