Summary
Overview
Work History
Education
Skills
Certification
Personality And Key Competences
Other Experiences
Personal Information
Training
Timeline
Generic

Dennis Okiror

Sales & Marketing Professional
Kampala

Summary

Results-oriented professional with a strong passion for contributing to business growth and success. Experienced in leveraging strategic insights and innovative solutions to drive revenue generation and enhance operational efficiency. Proven track record of identifying and capitalizing on new business opportunities, while fostering strong relationships with key stakeholders. Committed to delivering exceptional performance and making a significant impact in driving organizational growth.

Overview

17
17
years of professional experience
7
7
years of post-secondary education
9
9
Certifications

Work History

Key Account Manager- Enterprise Sales

SEACOM UGANDA
05.2019 - Current
  • Engage, on-board and grow and retain Enterprise Accounts
  • Management of Focused Customer/Territory Engagement for SEACOM and management of account plans
  • Ownership of Key Customer Relationships on behalf of SEACOM
  • Generation of Sales Revenue (Net Cash Flow) for SEACOM against agreed targets
  • Review, develop and implement the strategy for the Enterprise Market in line with the overall group business strategy and objectives
  • Represent the company positively to all stakeholders in the region
  • Grow Market penetration in Uganda

Key Account Manager- Indirect Sales/Channel Partners

MTN UGANDA
11.2016 - 04.2019
  • Define the SME indirect sales channels and partner strategy for MTN effectively and negotiate agreements
  • Set up engagement model for the same
  • Manage the Indirect sales channels to align to Small and Medium Enterprise requirements and ensure effectiveness and efficiency
  • Forecast, plan, develop and review budget for all indirect sales channels while ensuring return on investment, and seek OPCO approval
  • Setup / manage SME indirect sales activities to meet targets tied into partner agreements
  • Manage key stakeholder relationships within the sales channel value chain
  • I.e
  • Marketing and direct sales
  • Implement and manage together with Sales Enablement, channel readiness
  • Accurately and effectively report on financials for the indirect sales channel
  • Establish training needs within the indirect sale channel and implement the same

Acting Business Support Manager

MTN Uganda
03.2016 - 02.2017
  • Rendered operational leadership support for the Enterprise business unit.

Acting Manager- Corporate Sales

MTN UGANDA
01.2016 - 01.2017
  • Develop and implement MTN sales strategy in line with overall Company Business Plan
  • Introduce and implement initiatives that are targeting Improvement in customer satisfaction and retention levels
  • Manage a team of Sales Account Managers and ensure delivery of business targets
  • Drive the MTN Business strategy for penetrating of competitor accounts to increase MTN market share with specific reference to the Government sector
  • Manage the implementation of company policies and procedures regarding direct sales management
  • Introduce differentiators into the industry with special reference to the corporate sector
  • Develop MTN Business ambitious strategy for new business development
  • Manage the performance and development of Account Managers, Administrators and sales engineers enhance their engagement levels and ensure maximization of their potential in generating business results
  • Develop and manage sales Budget with the mandate of maintaining customer satisfaction as well as customer retention and growth
  • Carry out periodic segment reviews and make relevant and specific recommendations for improvement
  • Track sales regularly and generate periodic reports on sales volume growth and profitability of the sales activities within the business segment
  • Ensure that Sales Managers and Regional Managers receive the levels of support they require to operate efficiently and effectively

Corporate Account Manager

MTN UGANDA
07.2013 - 11.2016
  • Initiate, design and ensure provision of appropriate fixed and mobile, data and voice solutions, for the corporate market sector, with the objective of maximizing MTN Uganda Market share
  • Maximize the acquisition of MTN client base for all MTN network solutions in a bid to meet assigned targets
  • Implement acquisition strategies for the corporate sector
  • Contribute to the sectors’ quarterly strategy to ensure synergy creation



Corporate Sales Administrator

MTN UGANDA
08.2010 - 06.2013

Provided exceptional administrative support for high-performing sales teams, enabling them to focus on selling and meeting revenue goals.

Direct Sales Representative

Standard Chartered Bank
11.2007 - 04.2008

Education

Masters - Business Administration

Uganda Management Institute
01.2017 - 01.2020

Bsc. - Marketing

Ndejje University
01.2005 - 01.2007

Diploma - Business Administration

Ndejje University
01.2003 - 01.2005

Skills

  • Channel Sales
  • Partnership Management
  • Management
  • Large Account Management
  • Enterprise Sales
  • Team building & Leadership
  • Business Analytics
  • Consultative selling
  • Key account management
  • Business development

Certification

05/01/20, Planning Campaigns, Chartered Institute of Marketing

Personality And Key Competences

  • Excellent inter-personal communication skills.
  • Proficient supervisory and team coordinating skills.
  • Ability to work with diverse teams of different cultural backgrounds.
  • Exceptional organizational and coordination ability thereby able to produce results and meet deadlines with minimum supervision.
  • Self motivated with the ability to go an extra mile.
  • Excellent written and verbal communication skills in English.
  • Good computer skills.

Other Experiences


  • NFT Consult Ltd, Customer Retention Executive, 11/01/09 to 08/31/10
  • NFT Consult Ltd, Telesales Executive, 05/01/08 to 11/30/09
  • NFT Consult Ltd, Call Centre Advisor, 10/01/07 to 11/30/09
  • Standard Chartered Bank, Direct Sales Representative, 11/01/07 to 04/30/08
  • Ink Consults Ltd, Marketing Executive, 01/01/05 to 12/31/05

Personal Information

  • Nationality: Ugandan
  • Marital Status: Married

Training

  • Consultative Selling Training, 2020, SEACOM
  • Basho Sales Training, MTN Academy
  • Business Analysis- Requirements Elicitation, Management and Communication, MTN Academy
  • Competitive Marketing Strategies Training, MTN Academy
  • Customer Experience- Perfect 10, MTN Academy
  • Global MPSL Training, MTN Academy
  • Planning and Preparing Operating Budgets Training, MTN Academy

Timeline

Key Account Manager- Enterprise Sales

SEACOM UGANDA
05.2019 - Current

Masters - Business Administration

Uganda Management Institute
01.2017 - 01.2020

Key Account Manager- Indirect Sales/Channel Partners

MTN UGANDA
11.2016 - 04.2019

Acting Business Support Manager

MTN Uganda
03.2016 - 02.2017

Acting Manager- Corporate Sales

MTN UGANDA
01.2016 - 01.2017

Corporate Account Manager

MTN UGANDA
07.2013 - 11.2016

Corporate Sales Administrator

MTN UGANDA
08.2010 - 06.2013

Direct Sales Representative

Standard Chartered Bank
11.2007 - 04.2008

Bsc. - Marketing

Ndejje University
01.2005 - 01.2007

Diploma - Business Administration

Ndejje University
01.2003 - 01.2005
Dennis OkirorSales & Marketing Professional