Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Hi, I’m
Doreen Agubo
Human Resource Practicioner
Jinja
Summary
Overview
9
years of professional experience
9
years of post-secondary education
1
Certification
Work History
Yalelo Uganda Limited
Human Resource Officer
4 2022 - Current
Job overview
- Ensure quality hire of talent and effective onboarding of new staff (Design adverts, Update Job descriptions, shortlisting, coordinate interview process, reference checks, handle induction process)
- Develop recruitment strategies in collaboration with the management team to meet the company's business objectives
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Developed relationships with local colleges/universities to build a pipeline of potential candidates for internships/full-time positions
- Developed and implemented onboarding and orientation programs for new employees.
- Review and update job descriptions
- Design training and development programmes based on the needs of the organization and the individual requirements
- Prepare contracts for new staff and monitor the expiry of ongoing contracts to ensure timely renewal in line with the organization’s policies
- Support in reviewing and updating HR Policies and Procedures
- Supporting the development and implementation of HR initiatives and systems
- Helping employees understand and comply with the company policies
- To manage leave and attendance
- Conducted performance reviews and provided feedback to managers on employee performance.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Provided thoughtful and engaging new employee onboarding presentations to energize workforce and set organizational expectations.
- Developed and implemented comprehensive human resources policies and procedures in compliance with applicable federal and state laws.
- Enhanced employee satisfaction by implementing effective HR policies and procedures.
- Negotiated favorable contracts with external vendors for services such as health insurance plans and training providers.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Ensured compliance with labor laws and regulations through diligent review of company practices and policies.
- Administered employee benefits programs and assisted with open enrollment.
- Evaluated the effectiveness of current HR systems; identified areas requiring enhancement or replacement.
- Coordinated employee placements and administrative details.
- Collaborated with management teams to establish clear succession plans for key roles within the organization.
- Advised department managers on best practices in regard to labor relations, conflict resolution, and disciplinary actions.
- Created and delivered HR training sessions to staff, managers and executives.
- Reduced employee turnover by addressing concerns, mediating conflicts, and providing support for staff members.
- Fostered an inclusive workplace culture by promoting diversity initiatives and awareness programs.
- Gained strong leadership skills by managing projects from start to finish.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Cultivated interpersonal skills by building positive relationships with others.
- Applied effective time management techniques to meet tight deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Identified issues, analyzed information and provided solutions to problems.
Medical Teams International
Human Resource Assistant
05.2021 - 04.2022
Job overview
- Manage the recruitment process at a regional level
- Implemented policies and procedures to use for recruitment, employee relations and benefits administration.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Updated and maintained employee attendance records.
- Provided assistance during annual performance review processes, collecting data to help inform evaluations and goal setting initiatives.
- Facilitated open lines of communication between management and staff, fostering a positive work environment.
- Organized company-wide events for team building purposes, boosting overall morale among employees.
- Compiled employee records from individual departments to maintain central files.
- Improved employee satisfaction by developing and implementing new HR policies and procedures.
- Monitored and analyzed employee satisfaction survey results.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Coordinated employee training programs to improve productivity and performance.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Managed HRIS and ATS systems, maintaining accurate employee records and generating reports for HR analytics
- Ensure all new hire paperwork is completed and coordinated in liaison with the Kampala office
- Staff contracts management
- Coordinate staff exits and ensure that staff handover forms are completed and closed on time
- Coordinated employee relocation processes.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Applied mediation and collaboration to successfully resolve employee complaints and grievances.
- Maintained up-to-date knowledge of industry trends through attending conferences, workshops, reading relevant articles or journals.
Eskom Uganda Limited
Graduate Trainee Human Resources
07.2018 - 05.2021
Job overview
- Ensure quality hire of talent and effective onboarding of new staff (Design adverts, Update Job descriptions, shortlisting, coordinate interview process, reference checks, handle induction process)
- Collaborate with institutions of higher learning to sustain a talent base
- Update employee personal data by capturing and automating it to ERP system
- Identify training and development needs within the organization
- Design training and development programmes
- Facilitate the delivery of the training and development programme for the organization
- Performance management
- To update and maintain staff database electronically and manage employee files
- To write monthly Business review reports, recruitment reports, leave reports, and training and training evaluation reports
- To write monthly HR Newsletter for employee engagement
- To perform closure of audits in the HR department
- To manage leave and attendance by keeping an updated leave tracker and preparing monthly reconciliations
- To prepare monthly Manpower data bank and submit to the HR Manager
- Review and update HR Policies and Procedures on BIP (Business Information Portal)
- Manage medical insurance coverage for staff
- To carry out plant Inspections and carry out Incident investigations
- Handling grievances and disciplinary issues of employees
- To supervise the performance of the contracts of service providers attached to HR department
- To coordinate staff engagements to enhance cohesiveness between different strategic groups
- To provide support in carrying out exit interviews for staff
- To carry out Technical Evaluations and Bids opening for contracts
- Writing business correspondence letters.
- Enhanced team collaboration by participating in group projects and sharing innovative ideas.
- Boosted organizational efficiency with effective time management strategies, ensuring timely completion of assignments.
- Showcased initiative in acquiring new skills beyond required training objectives, positioning oneself as a valuable asset to the organization.
Ggwatiro Hospital
Human Resources Intern
06.2015 - 07.2015
Job overview
- Assisted HR team with recruitment processes, including job postings, resume screening, and scheduling interviews
- Supported the onboarding process for new hires, providing orientation materials and assisting with paperwork
- Contributed to HR projects such as updating employee handbooks and organizing employee events
- Recommending on the job practices like on the job training
- Writing detailed reports about activities done in the hospital
- Providing administrative support to other staff.
- Facilitated communication between employees and management by organizing regular meetings and providing a platform for open discussion.
- Assisted in the development of employee recognition programs to boost morale and increase overall job satisfaction levels.
- Developed and implemented onboarding and orientation programs for new employees.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Drafted technical documents, social media posts and internal memoranda.
- Worked with HR team to coordinate company events.
- Recorded employee complaints and helped resolve conflicts to address issues quickly and promote healthy work environments.
- Played an active role in diversity initiatives by participating in job fairs targeting underrepresented groups within the workforce.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Developed strong written and verbal communication skills.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Gained extensive knowledge in data entry, analysis and reporting.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Makerere University Business
Bachelor of Human Resource Management
01.2014 - 04.2017
University Overview
Makerere University BusinessKampala, Uganda
Master of Human Resource Management
01.2023 - Current
University Overview
St Noa Mawagali S.S Jinja
Uganda Advanced Certificate of Education
01.2012 - 04.2013
University Overview
Holy Cross Lake view S.S Jinja
Uganda Certificate of Education
01.2008 - 04.2011
University Overview
Skills
Human Resources Information Systems (Microsoft Dynamics 365 Finance and Operations, BIP, SAP, MS Dynamics, UNIT4)
undefinedCertification
Certified Human Resources Metrics and Analytics (CHRMA)
Affiliations
Affiliations
Human Resources Managers Association of UgandaArea Of Expertise
Area Of Expertise
- Talent management
- Onboarding and Offboarding
- Recruitment and selection
- Administration management
- Performance management
- HR data metrics and analytics
- Training and development
- HR risks
- Industrial relations/Grievance Handling
- Welfare Management
- Contract Management
Personal Information
Personal Information
- Date of Birth: 06/21/95
- Gender: Female
- Nationality: Ugandan
- Marital Status: Single
References
References
- Moureen Wembabazi, Human Resource Officer–UEGCL, +256782183928 or +256757847280, wemoryn@gmail.com
- Sharif Kakwilat, Head of Human Resource - Vegol Ltd, +256705965497, sharifkak2020@gmail.com
- Daphne Kakonge, Managing Partner -HCBS, +256782085762, daphne.kakonge@gmail.com
Training
Training
- Performance Management Training by HRMAU
- Leadership building training by FOWODE
- PR359:FSMS ISO 22000:2018 Lead Auditor Training course by Bureau Veritas
Accomplishments
Accomplishments
- Supervised team 3 staff members.
- Collaborated with team of 5 in the development of Staff reporting portal
Additional Information
Additional Information
no
Timeline
Makerere University Business
Master of Human Resource Management
01.2023 - Current
Human Resource Assistant
Medical Teams International
05.2021 - 04.2022
Graduate Trainee Human Resources
Eskom Uganda Limited
07.2018 - 05.2021
Human Resources Intern
Ggwatiro Hospital
06.2015 - 07.2015
Makerere University Business
Bachelor of Human Resource Management
01.2014 - 04.2017
St Noa Mawagali S.S Jinja
Uganda Advanced Certificate of Education
01.2012 - 04.2013
Holy Cross Lake view S.S Jinja
Uganda Certificate of Education
01.2008 - 04.2011
Human Resource Officer
Yalelo Uganda Limited
4 2022 - Current
Work Preference
Work Type
Full TimeWork Location
On-SiteHybridRemoteImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefitsPaid time offWork from home optionTeam Building / Company RetreatsFlexible work hoursPersonal development programsPaid sick leaveSimilar Profiles
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