Adobe illusrator
Edward Waswa
Marketing Executive
Kampala
Summary
Accomplished Cafe Manager and Driver with a proven track record at Denovo Bakery and M11 Cafe, enhancing customer satisfaction and maintaining an exemplary driving record. Skilled in vehicle maintenance and customer service, I've boosted sales and fostered trust through reliability and professionalism. Achievements include strategic improvements and a commitment to safety and efficiency.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Driver
Denovo Bakery
Kampala, Kampala District
01.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Delivered goods and products to customer on time and in excellent condition.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
Cafe Manager
M11 Cafe
Al Ain, Abu Dhabi - UAE
05.2018 - 09.2020
- Improved customer satisfaction by implementing efficient service procedures and staff training programs.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
- Maximized profitability through cost control measures, including mindful purchasing decisions and labor management.
- Enhanced team productivity through effective scheduling, task delegation, and performance evaluations.
- Grew cafe sales by effectively marketing business and improving customer relations strategies.
- Secured daily cash by verifying totals and making nightly deposits.
- Kept cafe in full compliance with health code standards and achieved consistent scores above [Number].
Education
BBA - Marketing
Ndejje University
Kampala, Uganda 08.2024 - 09.2024
Skills
Vehicle Maintenance
Vehicle Inspection
Materials Transport
Equipment Operation
City and non-city driving
Customer Service
GPS and route planning
Punctual and Reliable
Traffic laws knowledge
Vehicle inspections
Graphic Design
Software
Timeline
BBA - Marketing
Ndejje University
08.2024 - 09.2024
Driver
Denovo Bakery
01.2023 - Current
Cafe Manager
M11 Cafe
05.2018 - 09.2020
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