ELIJAH KAYONGO
Kampala,102
Summary
Collaborative Project Consultant with an excellent eye for detail and expertise in managing relationships with key partners. Knowledgeable in risk management and financial analysis. Fantastic problem solving and project reporting abilities.
Overview
3
3
years of professional experience
1
1
Certificate
Work History
Project Consultant
Grooming a Successful Woman With Intellectual Mind
04.2024 - 06.2024
- Delivered high-quality project results by consistently adhering to established standards and protocols.
- Built strong relationships with clients through effective communication and understanding their needs, promoting repeat business opportunities.
- Implemented risk mitigation strategies through thorough analysis of potential issues, minimizing the impact on project timelines.
- Allocated work among team members and provided guidance.
- Developed project plans and schedules to set clear expectations, resulting in improved team productivity.
- Incorporated feedback from clients and stakeholders to refine project strategies, ensuring alignment with their expectations.
- Coordinated with cross-functional teams for the successful execution of complex projects, creating a seamless workflow.
- Enhanced client satisfaction by providing regular progress updates and addressing concerns in a proactive manner.
- Maintained detailed documentation throughout the project lifecycle for future reference or audits requirements.
- Managed budgets and resources effectively, ensuring optimal allocation for maximum results.
- Prepared contingency plans.
- Mentored junior team members by sharing industry insights and best practices, enhancing their skills and performance.
- Optimized resource utilization by allocating tasks based on skillsets and availability, maximizing efficiency across projects.
- Led change management efforts by developing comprehensive strategies that ensured smooth transitions during project implementation.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Reduced risk and coordinated project specifications to meet safety and federal compliance.
- Facilitated stakeholder communication by holding regular meetings and status updates, fostering collaboration and engagement.
- Developed 10 effective project tactics in 03 months.
IT Systems Administrator Assistant
Bugema University
01.2021 - 12.2023
- Assisted in creating student and staff portals
- Assisted in networking of office and computer laboratories.
- Set up, optimized and managed network equipment
- Understood key systems in use, providing business-as-usual (BAU) IT support on day-to-day basis
- Implemented desk moves and changes to end-user technology such as monitors, laptops and other peripheral devices
- Consulted users to determine areas in need of improvement
- Installed and maintained IT equipment and software to meet workflow requirements
- Sought and implemented IT improvements to minimize service disruptions
- Improved and maintained existing IT processes and system documentation to create easy to use reference guides
- Responded quickly to logged requests and incidents, achieving service KPIs
- Updated hardware and software requirements to navigate system-wide changes, preventing backlogs and inefficiencies by 30%
- Installed hardware and software components for reliable network system
- Diagnosed hardware and software issues, implementing action to prevent reoccurrence
- Managed system cybersecurity, implementing firewall, anti-virus software, and VPN for fewer cyber attacks
- Managed IT projects, aiding technical development in line with department strategy
- Regularly assessed IT infrastructure for best-possible security and efficiency.
- Secured network systems by implementing robust security protocols, mitigating risks associated with cyber threats.
- Attended meetings to deliver status reports to key stakeholders.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Finance Assistant
Bugema University
01.2021 - 12.2023
- Assisted the finance office during semester openings which reduced congestion in office by 40%
- Created various different documents, including correspondence and memos
- Posted financial data in Excel spreadsheets and managed inventory.
- Supported the finance team by processing invoices and expense claims promptly and accurately.
- Enhanced overall financial management, providing timely and accurate reports to senior staff members.
- Helped reconcile bank statements and accounts and maintain accuracy and current records.
- Assisted with preparation of monthly financial statements and reports to inform management.
- Minimized risk of errors by accurately processing invoices, payments and other financial transactions.
- Input financial data and produced reports using QuickBooks and Tally ERP
- Reported financial data and updated financial records in ledgers and journals.
- Increased efficiency with thorough maintenance of financial records and documentation.
- Maintained confidentiality of sensitive financial information, safeguarding both company data and client privacy.
- Maintained accurate records of financial transactions in alignment with regulatory requirements.
ICT Intern
Jinja City Council
04.2023 - 08.2023
- Worked with the NRO to implement the administrative management systems for the council which was effective 80%
- Brainstormed solutions to varied technical concerns using excellent fault-finding and troubleshooting skills
- Assisted in local computer repairs and maintenance
- Increased automation across data mapping and processing for improved analysis efficiency
- Collated information from cross-functional teams to increase data and information required for project progress
- Updated custom equipment to specifications ready for test rounds, improving completion efficiency
- Assisted with data entry in the finance department.
- Supported IT department in handling technology rollout and maintenance.
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
- Delivered assistance and support for team-based IT projects.
- Researched new technologies to boost information security.
- Assisted in developing user-friendly interfaces for streamlined client experiences.
- Optimized database performance through regular maintenance and data management tasks.
- Developed comprehensive documentation for internal use, simplifying knowledge transfer among team members.
- Assisted IT team members by crafting project research material for implementation.
- Improved software efficiency by identifying and troubleshooting coding issues.
- Enhanced system security with implementation of updated firewalls and encryption methods.
- Trained and supported end-users with software, hardware, and network standards and use processes.
- Collaborated with other departments to identify and solve software issues.
- Provided basic end-user troubleshooting and desktop support.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Implemented and maintained software solutions according to customer requirements.
- Studied client requirements, developing and implementing software solutions that fit with expectations.
Education
Bachelors in Business Computing - Business Computing
01.2023
- Finance Minister of BUESA (Bugema University Eastern Students Association)
- Introduction to Programming
- Data Analysis and Vizualition
- Databases systems
- Project management
- Networking and cyber security
- Accounting packages including QuickBooks and Tally ERP
- Member of Google Developers
- Member of ICT Club
Uganda Advanced Certificate of Education (UACE) -
01.2017
- Member of Writers and Debater's Association
- Library prefect
- History President
- Completed Uganda Advanced Certificate of Education
Uganda Certificate of Education (UCE) -
01.2015
- Entertainment Prefect
- Member of Debater's Club
- Completed Uganda Certificate of Education
Skills
- &Programming languages: Java, Python, MySQL
- Data collection and analysis: Excel, Tableau
- Proficient in Microsoft packages; MS Word, Excel, PowerPoint
- Proficient in Accounting packages; QuickBooks, Tally ERP
- Problem solving skills
- Web development & software development
- Communication skills
- Business Analysis
- Project control & Project Management
- Leadership skills
- Multi-tasking skills
- Teamwork and Collaboration
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Information Technology Management
Certification
- ISO/IEC 27001- Dynamics of Information Security Management System (ISMS) from Alison
- Certificate in Ethical Hacking, Basic concepts of Networking from Alison
- Certificate in Small Business Management from Alison
- Certificate in Networking and Cyber Security from Cisco Academy
- Certificate in Oracle Database SQL from Oracle Academy
- Certificate in Java SE 8 Programmer from Oracle Academy
- Agile Project Management from Alison
- ACCA - Association of Chartered Certified Accountants' Course (Level 1)
Languages
English
English
Luganda
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Project Consultant - Grooming a Successful Woman With Intellectual Mind
04.2024 - 06.2024
ICT Intern - Jinja City Council
04.2023 - 08.2023
IT Systems Administrator Assistant - Bugema University
01.2021 - 12.2023
Finance Assistant - Bugema University
01.2021 - 12.2023
Bugema University - Bachelors in Business Computing, Business Computing
Merryland High School - Uganda Advanced Certificate of Education (UACE),
Lakeside College - Uganda Certificate of Education (UCE),
Careeraspiration
Elijah is a motivated system/network administrator with over three years hands-on experience in infrastructure and end user IT support bringing forth problem-solving skills and high level of attention to detail when following documented processes. Proficient in accounting packages such as Tally ERP and QuickBooks. Seeking opportunities to utilize skills and knowledge and grow while contributing effectively to a dynamic organization.
References
- Mr. Seth Tibenda, Administrator, Bugema University, +256772517374
- Mr. Tentena Peter, Operations Manager, UEGCL, +256775198219
- Mr. Nsubuga Fred, Project Technical Officer, GSWIM, +256784313840
Hobbies and Interests
- Programming skills (e.g python, HTML/CSS, JavaScript)
- Creative pursuits (e.g photography, travelling, writing, graphic design)
- Volunteer work or community service
- Leadership or mentorship roles in extracurricular activities
- Data analysis
Careeraspiration
Elijah is a motivated system/network administrator with over three years hands-on experience in infrastructure and end user IT support bringing forth problem-solving skills and high level of attention to detail when following documented processes. Proficient in accounting packages such as Tally ERP and QuickBooks. Seeking opportunities to utilize skills and knowledge and grow while contributing effectively to a dynamic organization.
References
- Mr. Seth Tibenda, Administrator, Bugema University, +256772517374
- Mr. Tentena Peter, Operations Manager, UEGCL, +256775198219
- Mr. Nsubuga Fred, Project Technical Officer, GSWIM, +256784313840
Hobbies and Interests
- Programming skills (e.g python, HTML/CSS, JavaScript)
- Creative pursuits (e.g photography, travelling, writing, graphic design)
- Volunteer work or community service
- Leadership or mentorship roles in extracurricular activities
- Data analysis
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