Elijah Mugagga
Bartender
KAMPALA
Summary
Dynamic bartender with extensive experience at Cunard Cruise, recognized for enhancing customer satisfaction through exceptional beverage preparation and suggestive selling. Proven ability to efficiently manage high-volume service while maintaining inventory and compliance with health regulations. A fast learner committed to fostering a positive team environment and delivering high-quality cocktails.
Overview
3
3
years of professional experience
Work History
Bartender
Cunard Cruise
03.2024 - 01.2025
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Bartender
NEERA Private Membership Club
11.2023 - 03.2024
Bartender
The Scene Restaurant
12.2021 - 11.2023
Education
Diploma - Information Technology
Muteesa 1 Royal University
KAMPALA 01.2019
Skills
Beverage preparation
Payment processing
Suggestive selling
Food service
Inventory
Alcohol awareness
Computer literacy
Bar restocking
Fast learner
Timeline
Bartender
Cunard Cruise
03.2024 - 01.2025
Bartender
NEERA Private Membership Club
11.2023 - 03.2024
Bartender
The Scene Restaurant
12.2021 - 11.2023
Diploma - Information Technology
Muteesa 1 Royal University