EMONG WILLIAM
Nairobi
Summary
Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
11
11
years of professional experience
2019
2019
years of post-secondary education
2
2
Languages
Work History
Information Technology, Manager
Majestic Grace Inc.
03.2023 - Current
- Identified workflow and resource requirements for different processes by using various tools to model and assess department operations
- Supervised activities of ICT departments to keep company systems operational, available and secure from internal and external threats
- Coordinated IT procurement activities by negotiating supply contracts, managing purchases and facilitating payment disbursements to suppliers for ICT assets
- Determined and managed operational risks, mitigating impacts on business operations and continuity
- Monitored system performance, promptly implementing changes to optimize resource usage
- Used specialised software to track issues' registration, processing and resolution to improve operational productiveness
- Conducted disaster-recovery procedures on damaged systems, resolving issues to reduce data loss or permanent damage
- Originated and refined ICT policies and procedures to regulate and guide user activities and administrative operations on critical systems
Digital Media Executive
Ministry of ICT and National Guidance
05.2019 - 10.2023
- Demonstrated exceptional knowledge of social media audiences, adapting content accordingly to meet brand needs and target relevant clientele
- Promote innovative media solutions in line with evolving media landscape, helping to maintain competitive market positioning
- Collaborated effectively with social media influencers, building diverse network of profitable client partnerships
- Analyzed data to extract and translate insights into actionable and performance-enhancing changes
- Responded quickly to technical issues for minimised project disruption
- Evaluated campaign performance, utilising data to inform future campaign strategy
- Monitored emerging media trends to remain ahead of competitor activity
- Developed and maintained strong relationships with media owners and suppliers on day-to-day level
- Improved revenue generation by evolving campaign possibilities with stakeholders and development teams
Managing Director
Wipe Tears Africa
01.2018 - 01.2020
- Conducted financial analysis to manage risks and benefits
- Proofread business agreements to identify loopholes and safeguard organisation
- Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets
- Implemented training and development programmes for new employees to successfully exceed retention targets
- Implemented company policies and legal guidelines to maintain standards and verify compliance from staff
- Delivered speeches at events and conferences to raise brand awareness
- Formulated business plans to maximise growth and lower costs for company
- Managed and examined performance of executives to provide guidance for areas requiring improvement
Accountant
Dunamis Broadcasting Centre
03.2017 - 11.2018
- Prepared quarterly tax returns and reviewed submitted documentation with auditors
- Coordinated month-end closing processes to ensure completion ahead of aggressive deadlines
- Generated quarterly financial reports to detail company revenues and expenses
- Completed scheduled audits to uncover and resolve financial discrepancies or budget overages
- Supported reconciliations between local and regulatory reporting and resolved discrepancies within established timeframes
- Identified and implemented process changes to improve reporting time and quality
- Produced regular reports, regulatory returns and reconciliations, informing stakeholders of critical financial data
- Mentored junior staff members with constructive feedback and actionable steps for performance improvement
- Reconciled bank accounts and credit card statements to address financial expenditures
- Communicated with internal and external auditors to coordinate scheduled audits and compliance reviews
- Reported on operating income, expenses against budgets and forecasted trends
- Recommended strategies for optimising taxation and minimising liabilities in future tax periods
- Updated general, sales and purchasing ledgers on schedule and verified information against documentation
- Reconciled monthly bank statements and resolved discrepancies
- Generated financial statements documenting revenue, expenses and liabilities
- Helped departmental managers develop and optimise inventory controls
- Produced monthly and year-end closing statements, financial documents and invoices
Graphics & Video Designer
Sideplayr International
02.2017 - 01.2018
- Generated innovative, unique graphics and artwork with meticulous attention to client briefs
- Designed printed brochures, banners and signs, aligning visual collateral with brand mission and values
- Demonstrated expertise in Photoshop, Illustrator and InDesign to create innovative, original graphics
- Demonstrated exceptional skill in graphic editing, typesetting, photo manipulation and layout
- Submitted design ideas to plan projects with customers and managers
- Created corporate brand imaging by designing cohesive and engaging logos, letterheads and business cards
- Designed new, on-brand visual elements focusing on concept and messaging
- Provided day-to-day artwork, receiving design briefs and fulfilling design requests across print and digital
- Contributed to improving web user experience and conversion goals through compelling design
- Contributed to development of brand visual identity, keeping consistent application of brand style guide
- Presented creative design work, took constructive feedback and worked towards positive outcomes
- Developed and communicated creative ideas, presenting to team with clarity and enthusiasm
ICT Information and Knowledge Manager
Saigon Clearing and Forwarding Co.
05.2014 - 08.2016
- Updated software certifications to maintain operational use and achieve compliant ICT systems
- Evaluated system function and performance, verifying proper working order and operational efficiency
- Assessed, fixed and resolved computer issues within target timeframes, completing to high quality standards
- Designed and implemented improved ICT solutions, fixing recurring malfunctions to reduce downtime
- Managed ICT department budgets to achieve key business objectives without exceeding spending limits
- Communicated complex technical information clearly and concisely to non-technical audiences for improved understanding
- Deployed carefully selected software, hardware and systems for reliable, efficient ICT operations
- Completed software and system updates within deadlines to maintain efficient, productive service provisions
Education
Bachelors - Information Technology
ICT UNIVERSITY
Certificate of Higher Education - Secretarial Studies
Bishop Kitching Community Polytechnic Ins.
Bachelor of Business Administration - Business
Uganda Christian University
Higher Diploma - Biblical Studies
International School of Ministry
A-Levels - Advanced Certificate in Education
Wakiso Muslim Secondary School
Certificate - Ordinary Certificate of Education
Kakungulu High School
Skills
Customer assistance
Timeline
Information Technology, Manager
Majestic Grace Inc.
03.2023 - Current
Digital Media Executive
Ministry of ICT and National Guidance
05.2019 - 10.2023
Managing Director
Wipe Tears Africa
01.2018 - 01.2020
Accountant
Dunamis Broadcasting Centre
03.2017 - 11.2018
Graphics & Video Designer
Sideplayr International
02.2017 - 01.2018
ICT Information and Knowledge Manager
Saigon Clearing and Forwarding Co.
05.2014 - 08.2016
Certificate of Higher Education - Secretarial Studies
Bishop Kitching Community Polytechnic Ins.
Bachelor of Business Administration - Business
Uganda Christian University
Higher Diploma - Biblical Studies
International School of Ministry
A-Levels - Advanced Certificate in Education
Wakiso Muslim Secondary School
Certificate - Ordinary Certificate of Education
Kakungulu High School
Bachelors - Information Technology
ICT UNIVERSITY