ERIA Ndayizeye

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

• • Oversaw day-to-day operations and maintenance of the electricity distribution network, ensuring safe, reliable, and efficient supply to customers.
  • Directed preventive and corrective maintenance of lines, transformers, and substations, with rapid response to faults for timely restoration of service.
  • Monitored and improved network performance, implementing strategies to reduce technical and commercial losses in line with ERA standards and concession targets.
  • Led and supervised teams of engineers, technicians, and linesmen, providing technical guidance, training, and performance evaluation while enforcing strict HSE compliance.
  • Coordinated resolution of customer issues including outages, voltage fluctuations, and new connections, enhancing service delivery and satisfaction.
  • Planned and executed network expansion, rehabilitation, and upgrade projects, managing resources, budgets, and operational reporting.
  • Liaised with contractors, government agencies, and local authorities to ensure smooth execution of projects and regulatory compliance.
  • Promoted safe work practices, investigated incidents, and enforced operational standards to strengthen reliability and safety across the network.

• Oversaw day-to-day operations and maintenance of the electricity distribution network, ensuring safe, reliable, and efficient supply to customers.
• Directed preventive and corrective maintenance of lines, transformers, and substations, with rapid response to faults for timely restoration of service.
• Monitored and improved network performance, implementing strategies to reduce technical and commercial losses in line with ERA standards and concession targets.
• Led and supervised teams of engineers, technicians, and linesmen, providing technical guidance, training, and performance evaluation while enforcing strict HSE compliance.
• Coordinated resolution of customer issues including outages, voltage fluctuations, and new connections, enhancing service delivery and satisfaction.
• Planned and executed network expansion, rehabilitation, and upgrade projects, managing resources, budgets, and operational reporting.
• Liaised with contractors, government agencies, and local authorities to ensure smooth execution of projects and regulatory compliance.

• Led the installation, commissioning, and configuration of microwave links, fiber optic networks, and other transmission equipment, ensuring seamless integration with the core network.
• Performed preventive, corrective, and predictive maintenance on transmission lines, towers, and associated network infrastructure to guarantee reliable service delivery.
• Diagnosed and resolved complex network faults, collaborating with engineers to restore service efficiently and minimize downtime.
• Supervised and mentored junior transmission technicians and field teams, providing technical guidance, training, and safety oversight.
• Supported network expansion, upgrade, and rehabilitation projects, coordinating with engineers, contractors, and vendors to ensure timely and successful implementation.
• Monitored transmission network performance, analyzed KPIs, and implemented corrective measures to optimize link quality and system reliability.
• Maintained detailed documentation of maintenance activities, fault reports, site interventions, and network performance for operational review and compliance purposes.
• Enforced strict health, safety, and environmental (HSE) standards during all field operations, ensuring safe work practices and regulatory compliance.

• Assisted in the installation, testing, and commissioning of transmission equipment, including microwave links, fiber optic cables, and antennas.
• Supported preventive and corrective maintenance of transmission lines, towers, and related network infrastructure to ensure reliable service delivery.
• Conducted basic diagnostic tests and monitored network performance under the guidance of senior technicians and engineers.
• Maintained accurate records of site activities, test results, faults, and maintenance tasks for reporting and operational analysis.
• Ensured compliance with health, safety, and environmental standards while working on towers, electrical systems, and live networks.
• Collaborated with field teams during network expansions, upgrades, and troubleshooting activities to enhance operational efficiency.
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